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Selected Quarterly Financial Data
12 Months Ended
Dec. 31, 2018
Quarterly Financial Information Disclosure [Abstract]  
Selected Quarterly Financial Data
Selected Quarterly Financial Data (unaudited)
 
 
Fiscal Quarter Ended
 
 
December 31, 2018
 
September 30, 2018
 
June 30, 2018
 
March 31, 2018
 
December 31, 2017
 
September 30, 2017
 
June 30, 2017
 
March 31, 2017
 
 
(in thousands, except per share amounts)
Revenues:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Healthcare
 
$
65,376

 
$
66,125

 
$
68,104

 
$
75,256

 
$
66,046

 
$
65,893

 
$
68,202

 
$
74,674

COBRA
 
26,045

 
25,081

 
26,200

 
28,835

 
29,142

 
26,897

 
27,018

 
28,550

Commuter
 
19,426

 
18,785

 
18,847

 
18,878

 
18,508

 
17,987

 
17,836

 
18,543

Other
 
4,218

 
3,980

 
3,357

 
3,671

 
4,384

 
4,069

 
4,076

 
4,270

Total revenues
 
115,065

 
113,971

 
116,508

 
126,640

 
118,080

 
114,846

 
117,132

 
126,037

Operating expenses:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of revenues (excluding amortization of internal use software)
 
39,533

 
33,886

 
36,143

 
45,242

 
43,223

 
39,031

 
43,319

 
48,088

Technology and development, sales and marketing, general and administrative, and employee termination and other charges
 
59,802

 
61,454

 
53,664

 
56,620

 
49,547

 
50,365

 
48,619

 
45,581

Amortization
 
10,772

 
10,502

 
10,191

 
9,991

 
9,858

 
9,402

 
9,393

 
9,237

Total operating expenses
 
110,107

 
105,842

 
99,998

 
111,853

 
102,628

 
98,798

 
101,331

 
102,906

Income from operations
 
4,958

 
8,129

 
16,510

 
14,787

 
15,452

 
16,048

 
15,801

 
23,131

Other, net
 
(1,317
)
 
(1,071
)
 
(965
)
 
(916
)
 
(1,443
)
 
(1,749
)
 
(1,680
)
 
(1,590
)
Income before income taxes
 
3,641

 
7,058

 
15,545

 
13,871

 
14,009

 
14,299

 
14,121

 
21,541

Income tax (provision) benefit
 
(1,738
)
 
(4,934
)
 
(4,621
)
 
(2,852
)
 
(5,020
)
 
(5,236
)
 
6,157

 
(5,484
)
Net income
 
$
1,903

 
$
2,124

 
$
10,924

 
$
11,019

 
$
8,989

 
$
9,063

 
$
20,278

 
$
16,057

Net income per share:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Basic
 
$
0.05

 
$
0.05

 
$
0.27

 
$
0.28

 
$
0.23

 
$
0.23

 
$
0.54

 
$
0.43

Diluted
 
$
0.05

 
$
0.05

 
$
0.27

 
$
0.27

 
$
0.23

 
$
0.23

 
$
0.53

 
$
0.42

Shares used in computing net income per share:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Basic
 
39,853

 
39,853

 
39,853

 
39,823

 
38,447

 
39,641

 
37,419

 
37,025

Diluted
 
40,340

 
40,492

 
40,412

 
40,480

 
39,415

 
40,264

 
38,613

 
38,441