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Description of the business and recent developments: Revenue recognition (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Recent accounting pronouncements- adopted        
Service revenue recognized $ 1.6 $ 1.7 $ 3.9 $ 5.1
Amortization expense for contract costs $ 4.2 $ 4.3 $ 12.6 $ 13.0
ASU 2014-09        
Recent accounting pronouncements- adopted        
Maximum contract lengths for billing due upon receipts (in months)     60 months