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Business Optimization Initiatives
6 Months Ended
Jun. 30, 2021
Business Optimization Initiatives [Abstract]  
Business Optimization Initiatives Business Optimization Initiatives
During 2020, management introduced enterprise-wide initiatives to optimize our business, including process automation and a reduction in our office space footprint and, as a result, we recognized a liability in 2020 for future payments for employee termination costs in connection with the repositioning and reskilling of our workforce. We believe these initiatives largely represent the next step forward in our progression towards becoming a more agile organization.
A summary of the activity related to the liability for the employee termination costs during the six months ended June 30, 2021, by reportable segment, is as follows:
Commercial & Specialty BusinessGovernment BusinessIngenioRxOtherTotal
2020 Business Optimization Initiatives
Employee termination costs:
Liability for employee termination costs at January 1, 2021$92 $88 $$$187 
Payments(12)(13)— (1)(26)
Liability for employee termination costs at June 30, 2021$80 $75 $$$161