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SEGMENT DATA
9 Months Ended
Sep. 30, 2025
Segment Reporting [Abstract]  
SEGMENT DATA SEGMENT DATA
The Company has two operating and reportable segments, Nurse and Allied Staffing and Physician Staffing, which align with its management structure and reflect how the operating results are regularly reviewed by the Chief Executive Officer, who the Company has determined to be its Chief Operating Decision Maker (CODM). The Company’s segments offer services to its customers as described below:

●    Nurse and Allied Staffing – Nurse and Allied Staffing provides traditional staffing, recruiting, and value-added total talent solutions including: temporary and permanent placement of travel nurse and allied professionals, per diem, and healthcare leaders within nursing, allied, human resources, and finance, managed service programs services, education healthcare services, in-home care services, and outsourcing services. In addition, Nurse and Allied Staffing provides executive search services for healthcare professionals, as well as contingent search and recruitment process outsourcing services, and offers the Company’s SaaS-based, proprietary, vendor management technology, Intellify® to facilities in order to manage all or a portion of their agency services. Its customers include: public and private acute care hospitals, non-acute care hospitals, government facilities, local healthcare plans, national healthcare plans, managed care providers, public schools, charter schools, academic medical centers, Programs of All-Inclusive Care for the Elderly (PACE) programs, outpatient clinics, ambulatory care facilities, physician practice groups, and many other healthcare providers throughout the United States.

●    Physician Staffing – Physician Staffing provides physicians in many specialties, as well as certified registered nurse anesthetists, nurse practitioners, and physician assistants as independent contractors on temporary assignments throughout the United States at various healthcare facilities, such as acute and non-acute care facilities, medical group practices, government facilities, and managed care organizations.

Revenue, and the profit and loss measure of contribution income, are reported to the CODM by each of the operating segments to assess performance. Contribution income is the profit and loss measure used by the CODM to allocate operating and capital resources to each segment. The Company defines contribution income as income (loss) from operations before depreciation and amortization, acquisition and integration-related (benefits) costs, restructuring (benefits) costs, legal and other losses, impairment charges, and corporate overhead. Management believes that its measure of contribution income is most consistent with that used to measure the corresponding amounts on its condensed consolidated financial statements.

The information in the following tables is derived from the segments’ internal financial information as used for corporate management purposes. Certain corporate expenses are not allocated to and/or among the operating segments. Those include corporate overhead and the remaining line items below contribution income in the consolidated column in the tables below, and are presented to the CODM on a consolidated basis only.
Information on reportable segments and a reconciliation to loss before income taxes for the period indicated are as follows:

Three Months Ended September 30, 2025
Nurse and Allied StaffingPhysician StaffingConsolidated
(amounts in thousands)
Revenue from services$201,950 $48,102 $250,052 
Direct operating expenses160,715 38,410 
Employee compensation19,209 4,634 
Benefits1,961 394 
Marketing1,411 173 
Credit loss credit(792)(69)
Divisional corporate G&A3,502 75 
Other segment items(a)
1,714 165 
Contribution Income$14,230 $4,320 $18,550 
Reconciliation of profit or loss:
Corporate overhead(b)
13,656 
Depreciation and amortization4,088 
Acquisition and integration-related costs4,147 
Restructuring costs1,530 
Legal and other losses1,102 
Interest expense556 
Interest income(864)
Other income, net(28)
Loss before income taxes$(5,637)
_______________

(a) For each reportable segment, the other segment items category includes the following expenses: rent, insurance, maintenance, utilities, professional services, office, software and hardware, taxes, and miscellaneous employee expenses.
(b) Corporate overhead includes unallocated executive leadership and other centralized corporate functional support costs such as finance, IT, legal, and human resources, as well as public company expenses and corporate-wide projects (initiatives).
Information on reportable segments and a reconciliation to income before income taxes for the period indicated are as follows:

Three Months Ended September 30, 2024
Nurse and Allied StaffingPhysician StaffingConsolidated
(amounts in thousands)
Revenue from services$264,853 $50,266 $315,119 
Direct operating expenses211,187 39,774 
Employee compensation23,403 4,931 
Benefits1,995 668 
Marketing1,829 157 
Credit loss expense (credit)1,682 (170)
Divisional corporate G&A3,747 90 
Other segment items(a)
1,759 187 
Contribution Income$19,251 $4,629 $23,880 
Reconciliation of profit or loss:
Corporate overhead(b)
15,531 
Depreciation and amortization4,498 
Restructuring costs998 
Interest expense550 
Interest income(1,107)
Other expense, net21 
Income before income taxes$3,389 
_______________

(a) For each reportable segment, the other segment items category includes the following expenses: rent, insurance, maintenance, utilities, professional services, office, software and hardware, taxes, and miscellaneous employee expenses.
(b) Corporate overhead includes unallocated executive leadership and other centralized corporate functional support costs such as finance, IT, legal, and human resources, as well as public company expenses and corporate-wide projects (initiatives).
Information on reportable segments and a reconciliation to loss before income taxes for the period indicated are as follows:

Nine Months Ended September 30, 2025
Nurse and Allied StaffingPhysician StaffingConsolidated
(amounts in thousands)
Revenue from services$668,546 $148,986 $817,532 
Direct operating expenses533,487 118,456 
Employee compensation62,030 14,869 
Benefits7,243 1,427 
Marketing4,984 579 
Credit loss credit(710)(86)
Divisional corporate G&A11,045 236 
Other segment items(a)
5,106 579 
Contribution Income$45,361 $12,926 $58,287 
Reconciliation of profit or loss:
Corporate overhead(b)
41,332 
Depreciation and amortization12,961 
Acquisition and integration-related costs12,183 
Restructuring costs2,419 
Legal and other losses2,201 
Interest expense1,648 
Interest income(2,247)
Other expense, net55 
Loss before income taxes$(12,265)
_______________

(a) For each reportable segment, the other segment items category includes the following expenses: rent, insurance, maintenance, utilities, professional services, office, software and hardware, taxes, and miscellaneous employee expenses.
(b) Corporate overhead includes unallocated executive leadership and other centralized corporate functional support costs such as finance, IT, legal, and human resources, as well as public company expenses and corporate-wide projects (initiatives).
Information on reportable segments and a reconciliation to loss before income taxes for the period indicated are as follows:

Nine Months Ended September 30, 2024
Nurse and Allied StaffingPhysician StaffingConsolidated
(amounts in thousands)
Revenue from services$888,490 $145,574 $1,034,064 
Direct operating expenses706,595 115,209 
Employee compensation77,273 15,384 
Benefits6,777 1,854 
Marketing6,124 562 
Credit loss expense (credit)21,757 (97)
Divisional corporate G&A12,227 288 
Other segment items(a)
5,483 574 
Contribution Income$52,254 $11,800 $64,054 
Reconciliation of profit or loss:
Corporate overhead(b)
51,258 
Depreciation and amortization13,859 
Acquisition and integration-related costs
Restructuring costs4,052 
Legal and other losses7,596 
Impairment charges718 
Interest expense1,580 
Interest income(1,515)
Other income, net(1,013)
Loss before income taxes$(12,484)
_______________

(a) For each reportable segment, the other segment items category includes the following expenses: rent, insurance, maintenance, utilities, professional services, office, software and hardware, taxes, and miscellaneous employee expenses.
(b) Corporate overhead includes unallocated executive leadership and other centralized corporate functional support costs such as finance, IT, legal, and human resources, as well as public company expenses and corporate-wide projects (initiatives).
Revenue is based on services provided. During the three and nine months ended September 30, 2025 and 2024, all revenue was generated in the U.S., and all of the Company’s long-lived assets were located in the U.S. and India. The Company provides its staffing services and workforce solutions in all 50 states. The India location is a cost center with no revenues and an immaterial amount of long-lived assets. The Company had no intersegment revenues between reportable segments for the three and nine months ended September 30, 2025 and 2024.

The Company does not evaluate, manage, or measure performance of segments using asset information; accordingly, total asset information by segment is not prepared or disclosed.

The accounting policies of the segments are the same as those described in Note 2 – Summary of Significant Accounting Policies, which also provides information about major customers.

See the tables in Note 3 - Revenue Recognition, which present segment revenues by services.