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Goodwill, Trade Names, and Other Intangible Assets
12 Months Ended
Dec. 31, 2016
Goodwill and Intangible Assets Disclosure [Abstract]  
Goodwill, Trade Names, and Other Intangible Assets
Goodwill, Trade Names, and Other Intangible Assets
 
As of December 31, 2016 and 2015, the Company had the following acquired intangible assets:
 
 
December 31, 2016
 
December 31, 2015
 
Gross
Carrying
Amount
 
Accumulated
Amortization
 
Net
Carrying
Amount
 
Gross
Carrying
Amount
 
Accumulated
Amortization
 
Net
Carrying
Amount
 
(amounts in thousands)
Intangible assets subject to amortization:
 
 
 
 
 
 
 
 
 
 
 
Databases
$
31,609

 
$
16,147

 
$
15,462

 
$
31,225

 
$
14,150

 
$
17,075

Customer relationships
41,724

 
23,316

 
18,408

 
47,204

 
20,734

 
26,470

Non-compete agreements
3,619

 
3,527

 
92

 
3,603

 
3,486

 
117

Trade names, definite-lived
3,216

 
343

 
2,873

 
3,200

 
49

 
3,151

 
$
80,168

 
$
43,333

 
$
36,835

 
$
85,232

 
$
38,419

 
$
46,813

Intangible assets not subject to amortization:
 

 
 

 
 

 
 

 
 

 
 

Trade names
 

 
 

 
35,402

 
 

 
 

 
36,101

 
 

 
 

 
$
72,237

 
 

 
 

 
$
82,914


 

As of December 31, 2016, estimated annual amortization expense is as follows:
 
Years Ending December 31:
(amounts in thousands)
2017
$
4,248

2018
4,148

2019
4,111

2020
4,007

2021
3,799

Thereafter
16,522

 
$
36,835


 
The changes in the carrying amount of goodwill by segment are as follows: 
 
Nurse and
Allied Staffing
Segment
 
Physician
Staffing
Segment
 
Other Human
Capital
Management
Services
Segment
 
Total
 
(amounts in thousands)
Balances as of December 31, 2015
 
 
 
 
 
 
 
Aggregate goodwill acquired
$
302,005

 
$
43,405

 
$
19,307

 
$
364,717

Sale of CCE (a)

 

 
(9,889
)
 
(9,889
)
Accumulated impairment loss
(259,732
)
 

 

 
(259,732
)
Goodwill, net of impairment loss
42,273

 
43,405

 
9,418

 
95,096

 
 
 
 
 
 
 
 
Changes to aggregate goodwill in 2016
 
 
 
 
 
 
 
Goodwill acquired (b)
2,272

 

 

 
2,272

Impairment charges

 
(17,720
)
 

 
(17,720
)
 
 
 
 
 
 
 
 
Balances as of December 31, 2016
 
 
 
 
 
 
 
Aggregate goodwill acquired
304,277

 
43,405

 
19,307

 
366,989

Sale of CCE (a)

 

 
(9,889
)
 
(9,889
)
Accumulated impairment loss
(259,732
)
 
(17,720
)
 

 
(277,452
)
Goodwill, net of impairment loss
$
44,545

 
$
25,685

 
$
9,418

 
$
79,648


_______________
(a)
See Note 4 - Disposal and Discontinued Operations.
(b)
Goodwill acquired from the acquisition of USR. See Note 3 - Acquisitions.

2016 Impairment Charges
During an evaluation of goodwill, trade names, and other intangible assets at June 30, 2016, the Company determined that indicators were present in the Physician Staffing reporting unit which would suggest the fair value of the reporting unit may have declined below the carrying value. The Physician Staffing reporting unit continued to under-perform relative to management’s expectations. The lower than expected revenue was driven by lower booking volumes partly due to the loss of customers, and margins that were negatively impacted from continued investments in the business all through the first half of 2016. The Company considered these factors to be impairment indicators that warranted impairment testing of goodwill, trade names, and other intangible assets.
As a result, an interim impairment test of goodwill, trade names, and other intangible assets was performed as of June 30, 2016 in accordance with the Intangibles-Goodwill and Other and Property, Plant, and Equipment Topics of the FASB ASC. The evaluation resulted in the carrying value of goodwill, trade names, and other intangible assets for Physician Staffing to exceed the estimated fair value. As a result, the Company recorded pre-tax impairment charges totaling $24.3 million: $17.7 million related to goodwill, $0.6 million related to trade names, and $6.0 million related to customer relationships.
Goodwill
In order to determine the fair value of the Physician Staffing reporting unit, the Company used a combination of an income and a market approach to calculate the fair value of the Physician Staffing reporting unit. The discounted cash flow that served as the primary basis for the income approach was based on the Company’s discrete financial forecast of revenue, gross profit margins, operating costs and cash flows. It also considered historical and estimated future results, general economic and market conditions, as well as the impact of planned business and operational strategies. The assumptions used in the income approach included a discount rate of 13.5% and a terminal value growth rate of 3.0% for cash flows beyond the discrete forecast period of ten years. Assumptions used in the market approach included valuation multiples based on an analysis of multiples for comparable public companies. The Company utilized total enterprise value/Earnings before Interest, Taxes, Depreciation, and Amortization (EBITDA) multiples ranging from 7.5 to 8.5. A 50% weighting was applied to the components of each approach to estimate the total fair value of goodwill. This weight is an estimate by management and was developed based on the specific characteristics, risks and uncertainties of the Physician Staffing reporting unit. As a result of the testing, the Company compared the implied fair value of goodwill to its carrying amount and recorded a non-cash pre-tax goodwill impairment charge of $17.7 million at June 30, 2016.

Trade Names
The Company valued the Physician Staffing trade names based on a Relief From Royalty methodology using projected cash flows of an estimated royalty fee. The royalty rate was determined by a blended rate using the Market Royalty Rate Method and the Apportionment of Profit Method. The calculated value of the trade names was compared to its carrying amount and, as a result, the Company recorded a non-cash pre-tax impairment charge of $0.6 million at June 30, 2016.

Customer Relationships
The Company valued the Physician Staffing customer relationships based on the Multi-Period Excess Earnings Method (MPEEM). The MPEEM estimates the fair value based on the present value of the allocated future economic benefits. The inputs include the projected revenue and associated expenses from the customers, an estimated attrition rate, and a discount rate of 13.5%. The Company performed a recoverability test on the asset group which customers are a part of and deemed customer relationships to be impaired. As a result, the calculated value of customer relationships was compared to its carrying amount and the Company recorded a non-cash pre-tax impairment charge of $6.0 million at June 30, 2016.

2016 Annual Impairment Testing

The Company performed its annual impairment test as of October 1, 2016. Upon completion of the impairment testing, the Company determined that no additional impairment of goodwill, trade names, or other intangible assets was warranted.

2015 and 2014 Impairment Charges
The Company performed its annual impairment test as of October 1, 2015 and 2014. Upon completion of the impairment testing, the Company determined that the estimated fair value of its reporting units exceeded their respective carrying values. Accordingly, no goodwill impairment charges were warranted for these reporting units as of December 31, 2015 and 2014.

However, in conjunction with the annual impairment testing of trade names in the fourth quarter of 2015 and 2014, the Company reduced its long-term revenue forecast for the business segment in the fourth quarter of each year and as a result, the calculation of estimated fair value was less than the carrying amount of the trade names. As a result, the Company recorded pre-tax non-cash impairment charges of $2.1 million and $10.0 million, respectively, related to the Physician Staffing segment.

The reduced long-term revenue forecast for 2015 was impacted by lower projected volume resulting from an under-investment in new revenue producers to keep pace with attrition. The reduced long-term revenue forecast for 2014 was impacted by lower projected volume resulting from a delay in changing to a more scalable business model. The Company valued the trade name based on discounted cash flows using projected cash flows of an estimated royalty fee. The royalty rate was determined by a blended rate using the Market Royalty Rate Method and the Apportionment of Profit Method and has been applied consistently since the date of acquisition. No additional impairments of indefinite-lived intangible assets were identified.

The Company based its fair value estimates on assumptions it believed to be reasonable, but such assumptions are subject to inherent uncertainty. Actual results may differ from those estimates.