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Consolidated Statements of Comprehensive Income - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Income Statement [Abstract]      
Revenue $ 9,039 $ 8,513 $ 8,202
Costs of providing services      
Salaries and benefits 5,249 5,123 4,967
Other operating expenses 1,719 1,637 1,534
Depreciation 240 208 203
Amortization 489 534 581
Restructuring costs 0 0 132 [1]
Transaction and integration expenses 13 202 269
Total costs of providing services 7,710 7,704 7,686
Income from operations 1,329 809 516
Interest expense (234) (208) (188)
Other income, net 227 250 164
INCOME FROM OPERATIONS BEFORE INCOME TAXES 1,322 851 492
(Provision for)/benefit from income taxes (249) (136) 100
NET INCOME 1,073 715 592
Income attributable to non-controlling interests (29) (20) (24)
NET INCOME ATTRIBUTABLE TO WILLIS TOWERS WATSON $ 1,044 $ 695 $ 568
EARNINGS PER SHARE      
Basic earnings per share $ 8.05 $ 5.29 $ 4.21
Diluted earnings per share $ 8.02 $ 5.27 $ 4.18
NET INCOME $ 1,073 $ 715 $ 592
Other comprehensive (loss)/income, net of tax:      
Foreign currency translation 78 (251) 295
Defined pension and post-retirement benefits (329) (199) 14
Derivative instruments 21 2 75
Other comprehensive (loss)/income, net of tax, before non-controlling interests (230) (448) 384
Comprehensive income before non-controlling interests 843 267 976
Comprehensive income attributable to non-controlling interests (29) (20) (37)
Comprehensive income/(loss) attributable to Willis Towers Watson $ 814 $ 247 $ 939
[1] Presented net of a $2 million reversal of an estimated expense related to the Company’s 2016 Business Restructure Program.