Condensed Consolidated Statements of Cash Flows (Unaudited) - USD ($) $ in Millions	6 Months Ended
	Jun. 30, 2019	Jun. 30, 2018
CASH FLOWS FROM OPERATING ACTIVITIES
NET INCOME	$ 442	$ 286
Adjustments to reconcile net income to total net cash from operating activities:
Depreciation	113	104
Amortization	250	281
Non-cash lease expense	72	0
Net periodic benefit of defined benefit pension plans	(64)	(78)
Provision for doubtful receivables from clients	10	10
Benefit from deferred income taxes	(41)	(48)
Share-based compensation	27	4
Net loss on disposal of operations	0	9
Non-cash foreign exchange loss	13	15
Other, net	(6)	3
Changes in operating assets and liabilities, net of effects from purchase of subsidiaries:
Accounts receivable	(82)	81
Fiduciary assets	(1,961)	(2,193)
Fiduciary liabilities	1,961	2,193
Other assets	(164)	70
Other liabilities	(285)	(325)
Provisions	18	(17)
Net cash from operating activities	303	395
CASH FLOWS USED IN INVESTING ACTIVITIES
Additions to fixed assets and software for internal use	(120)	(141)
Capitalized software costs	(34)	(25)
Acquisitions of operations, net of cash acquired	(1)	(8)
Net proceeds from sale of operations	13	4
Other, net	(6)	17
Net cash used in investing activities	(148)	(153)
CASH FLOWS USED IN FINANCING ACTIVITIES
Net (payments)/borrowings on revolving credit facility	(106)	197
Repayments of debt	(3)	(43)
Repurchase of shares	(51)	(269)
Proceeds from issuance of shares	27	18
Payments of deferred and contingent consideration related to acquisitions	(47)	(41)
Cash paid for employee taxes on withholding shares	(12)	(30)
Dividends paid	(161)	(149)
Acquisitions of and dividends paid to non-controlling interests	(21)	(18)
Net cash used in financing activities	(374)	(335)
DECREASE IN CASH AND CASH EQUIVALENTS	(219)	(93)
Effect of exchange rate changes on cash and cash equivalents	(2)	(26)
CASH AND CASH EQUIVALENTS, BEGINNING OF PERIOD	1,033	1,030
CASH AND CASH EQUIVALENTS, END OF PERIOD	$ 812	$ 911