Segment Information (Tables)

12 Months Ended

Dec. 31, 2014

Information regarding operating segments



	Commissions and fees		Investment income		Other income		Total revenues		Depreciation and amortization		Operating income (loss)
							(millions)
Year Ended December 31, 2014
Willis GB	$	662	$	4	$	3	$	669	$	31	$	148
Willis Capital, Wholesale and Reinsurance	749		5		12		766		12		224
Willis North America	1,318		1		4		1,323		68		232
Willis International	1,038		6		—		1,044		26		195
Total segments	3,767		16		19		3,802		137		799
Corporate and other⁽ⁱ⁾	—		—		—		—		9		(152		)
Total consolidated	$	3,767	$	16	$	19	$	3,802	$	146	$	647

Year Ended December 31, 2013
Willis GB	$	665	$	1	$	—	$	666	$	31	$	180
Willis Capital, Wholesale and Reinsurance	716		5		—		721		11		221
Willis North America	1,304		2		7		1,313		76		205
Willis International	948		7		—		955		22		181
Total segments	3,633		15		7		3,655		140		787
Corporate and other⁽ⁱ⁾	—		—		—		—		9		(124		)
Total consolidated	$	3,633	$	15	$	7	$	3,655	$	149	$	663

Year Ended December 31, 2012
Willis GB	$	629	$	—	$	—	$	629	$	28	$	203
Willis Capital, Wholesale and Reinsurance	691		7		—		698		10		221
Willis North America	1,244		3		4		1,251		75		221
Willis International	894		8		—		902		22		168
Total segments	3,458		18		4		3,480		135		813
Corporate and other⁽ⁱ⁾	—		—		—		—		3		(1,038		)
Total consolidated	$	3,458	$	18	$	4	$	3,480	$	138	$	(225	)

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⁽ⁱ⁾	See the following table for an analysis of the ‘Corporate and other’ line.

Schedule Of Segment Reporting Information By Segment Table [Text Block]



	Years ended December 31,
	2014			2013			2012
	(millions)
Costs of the holding company	$	(13	)	$	(10	)	$	(4	)
Costs related to Group functions, leadership and projects	(171		)	(102		)	(108		)
Non-servicing elements of defined benefit pension	53			42			38
Significant legal and regulatory settlements managed centrally	(2		)	(6		)	(6		)
Restructuring costs relating to the Operational Improvement Program	(17		)	—			—
Additional incentive accrual for change in remuneration policy	—			—			(252		)
Write-off of unamortized cash retention awards debtor	—			—			(200		)
Goodwill impairment charge	—			—			(492		)
India joint venture settlement	—			—			(11		)
Insurance recovery	—			—			10
Write-off of uncollectible accounts receivable balance in Chicago	—			—			(13		)
Expense Reduction Initiative	—			(46		)	—
Fees related to the extinguishment of debt	—			(1		)	—
Other	(2		)	(1		)	—
Total Corporate and Other	$	(152	)	$	(124	)	$	(1,038	)

Total consolidated operating income

The following table reconciles total consolidated operating income (loss), as disclosed in the operating segment tables above, to consolidated income from continuing operations before income taxes and interest in earnings of associates.



	Years ended December 31,
	2014			2013			2012
	(millions)
Total consolidated operating income (loss)	$	647		$	663		$	(225	)
Other (expense) income, net	6			22			16
Loss on extinguishment of debt	—			(60		)	—
Interest expense	(135		)	(126		)	(128		)
Income (loss) before income taxes and interest in earnings of associates	$	518		$	499		$	(337	)

Operating segment revenue by product



	Years ended December 31,
	2014		2013		2012		2014		2013		2012		2014		2013		2012		2014		2013		2012		2014		2013		2012
	Willis GB						Willis CWR						Willis North America						Willis International						Total
	(millions)
Commissions and fees:
Retail insurance services	$	184	$	185	$	189	$	90	$	89	$	82	$	1,244	$	1,233	$	1,175	$	1,016	$	926	$	874	$	2,534	$	2,433	$	2,320
Specialty insurance services	478		480		440		659		627		609		74		71		69		22		22		20		1,233		1,200		1,138
Total commissions and fees	662		665		629		749		716		691		1,318		1,304		1,244		1,038		948		894		3,767		3,633		3,458
Investment income	4		1		—		5		5		7		1		2		3		6		7		8		16		15		18
Other income	3		—		—		12		—		—		4		7		4		—		—		—		19		7		4
Total Revenues	$	669	$	666	$	629	$	766	$	721	$	698	$	1,323	$	1,313	$	1,251	$	1,044	$	955	$	902	$	3,802	$	3,655	$	3,480

Information regarding geographic locations



	Years Ended December 31,
	2014		2013		2012
	(millions)
Commissions and fees⁽ⁱ⁾
UK	$	1,027	$	1,026	$	980
US	1,592		1,549		1,484
Other⁽ⁱⁱ⁾	1,148		1,058		994
Total	$	3,767	$	3,633	$	3,458



	December 31,
	2014		2013
	(millions)
Fixed assets
UK	$	232	$	233
US	193		203
Other⁽ⁱⁱ⁾	58		45
Total	$	483	$	481

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⁽ⁱ⁾	Commissions and fees are attributed to countries based upon the location of the subsidiary generating the revenue.


⁽ⁱⁱ⁾	Other than in the United Kingdom and the United States, the Company does not conduct business in any country in which its commissions and fees and or fixed assets exceed 10 percent of consolidated commissions and fees and or fixed assets, respectively.