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Pay vs Performance Disclosure
12 Months Ended
Dec. 31, 2024
USD ($)
Dec. 31, 2023
USD ($)
Dec. 31, 2022
USD ($)
Dec. 31, 2021
USD ($)
Dec. 31, 2020
USD ($)
Pay vs Performance Disclosure          
Pay vs Performance Disclosure, Table

2024 Pay Versus Performance

The following table and supporting narrative contain information regarding “compensation actually paid” to our NEOs and the relationship to company performance.

Pay Versus Performance Table

 

Year

Summary
Compensation
Table
Total for
PEO 1
(Hess)
($) (1)

Compensation
Actually
Paid to
PEO 1
(Hess)
($) (1) (2) (8)

Summary
Compensation
Table
Total for
PEO 2
(Haley)
($) (3)

Compensation
Actually
Paid to
PEO 2
(Haley)
($) (2) (3) (8)

Average
Summary
Compensation
Table Total for
Non-PEO
NEOs
($) (4)

Average
Compensation
Actually
Paid to
Non-PEO
NEOs
($) (2) (4) (8)

Value of Initial Fixed

$100 Investment on

December 31, 2019

Based on:

Net
Income/

Loss
($) (6)

Adjusted
Operating

Margin

(7)

 

 

 

 

 

 

 

Total
Shareholder
Return
($)

Peer Group
Total
Shareholder
Return
($) (5)

 

 

2024

12,502,090

22,045,479

N/A

N/A

4,474,450

5,846,853

166

169

(98)

23.9%

2023

12,668,832

17,266,044

N/A

N/A

3,186,370

3,309,249

126

137

1,055

22.0%

2022

10,728,900

11,413,081

N/A

N/A

2,777,755

3,077,416

126

118

1,009

20.9%

2021

N/A

N/A

20,337,292

14,552,522

3,678,933

2,107,221

121

132

4,222

19.9%

2020

N/A

N/A

20,732,005

18,765,840

3,993,331

3,023,132

106

107

996

18.0%

 

Notes:

(1)
Reflects compensation for our Chief Executive Officer, Mr. Hess, who served as our Principal Executive Officer ("PEO") in 2022, 2023 and 2024.
(2)
“Compensation actually paid” has been calculated in accordance with the rules outlined under Item 402(v)(2) of Regulation S-K. Details of the adjustments made to reported Summary Compensation Table total compensation for 2023 to determine “compensation actually paid” are summarized below in footnote (8).
(3)
Reflects compensation for our former Chief Executive Officer, Mr. Haley, who served as our PEO in 2021 and 2020.
(4)
Reflects compensation for the following non-PEO NEOs:
2024: Mr. Krasner, Ms. Gebauer, Ms. Clarke, Mr. Furman and Mr. Garrard
2023 and 2022: Mr. Krasner, Ms. Gebauer, Mr. Garrard and Mr. Furman
2021: Mr. Krasner, Mr. Burwell, Mr. Hess, Ms. Gebauer and Mr. Furman
2020: Mr. Burwell, Mr. Hess, Ms. Gebauer and Mr. Wickes
(5)
The peer group used for TSR comparisons reflects our compensation benchmarking peer group as disclosed in the CD&A for each year. The peer group comprises the following companies for each year:
2024, 2023 and 2022: Aon plc, Arthur J. Gallagher & Co., Automatic Data Processing, Inc., Booz Allen Hamilton Holding Corporation, Cognizant Technology Solutions Corporation, Conduent Incorporated, Fidelity National Financial, Inc., Fidelity National Information Services, Inc., First American Financial Corporation, Fiserv,
Inc., Marsh & McLennan Companies, Inc., Principal Financial Group, Inc., Robert Half Inc., S&P Global Inc., The Hartford Financial Services Group, Inc., Unum Group.
2021 and 2020: Aon plc, Arthur J. Gallagher & Co., Automatic Data Processing, Inc., Booz Allen Hamilton Holding Corporation, Cognizant Technology Solutions Corporation, Conduent Incorporated, Fidelity National Financial, Inc., Fidelity National Information Services, Inc., First American Financial Corporation, Fiserv, Inc., Marsh & McLennan Companies, Inc., Nielsen Holdings plc, Principal Financial Group, Inc., Robert Half Inc., S&P Global Inc., The Hartford Financial Services Group, Inc., Unum Group.

The only change in the peer group between 2024, 2023 and 2022 and the prior two years is the removal of Nielsen Holdings plc, which ceased trading during the year. As a result of this, it is not possible to calculate TSR for the 2020 and 2021 group in 2022, 2023 and 2024, given no data for Nielsen Holdings plc is available.

(6)
Reflects WTW’s consolidated reported net income in millions, calculated on a GAAP basis, as reported in our Annual Report on Form 10-K for the relevant year.
(7)
For 2024 we have designated Adjusted Operating Margin as our “Company-Selected Measure,” reflecting our view that it is the most important financial performance measure (not otherwise required to be disclosed in the table) linking “compensation actually paid” to Company performance, given its role in our LTIP. In 2023 and 2022, we identified Adjusted Net Revenue as our Company-Selected Measure. We may designate a different financial performance measure as our Company-Selected Measure in future years.
(8)
The following adjustments were made to Summary Compensation Table total compensation to determine “compensation actually paid” for our NEOs:

 

Adjustments

2024

 

PEO

($)

Non-PEO

NEO Average

($)

Summary Compensation Table Total

12,502,090

4,474,450

Deduction for amount reported in “Share Awards” column of the Summary Compensation Table

(8,933,289)

(2,452,688)

Addition of fair value at fiscal year (“FY”) end, of equity awards granted during the FY that remained outstanding (a)

10,762,696

2,451,414

Addition of fair value at vesting date, of equity awards granted during the FY that vested during the FY (a)

N/A

309,958

Addition of change in fair value at FY end versus prior FY end for awards granted in prior FY that remained outstanding (a)

7,129,266

895,439

Addition of change in fair value at vesting date versus prior FY end for awards granted in prior FY that vested during the FY (a)

287,212

121,787

Addition in respect of any dividends or other earnings paid during applicable FY prior to vesting date of underlying award

270,132

41,425

Deduction for values reported in the “Change in Pension Value and Non-Qualified Deferred Compensation Earnings” column of the Summary Compensation Table

N/A

(5,375)

Addition for the Service Cost attributable to services rendered during the FY (b)

27,372

10,443

Compensation Actually Paid

22,045,479

5,846,853

 

(a)
The equity awards included above comprise PSUs and RSUs granted from 2020 through 2024. The fair values of the equity awards were calculated using valuation assumptions that materially differ from those disclosed at the time
of grant, including: (1) the fair value of RSU awards was calculated using the closing price of our common shares as of the last day of the applicable year or on the date of vesting, as applicable; (2) the fair value of PSU awards was estimated using the closing price of our common shares as of the last day of the applicable year and adjusted for management’s estimate of performance as of the end of the year.
(b)
For disclosures of all significant assumptions used by the Willis Towers Watson Pension Plan for U.S. employees, please refer to our consolidated financial statements including in our Annual Report on Form 10-K for the year ended December 31, 2024. The table below provides a limited summary of the assumptions used to determine service costs for the purposes of “compensation actually paid”:

 

Year

Effective Discount Rate

Assumed Salary Increase Rate

2024

5.79%

4.00%

 

       
Company Selected Measure Name Adjusted Operating Margin        
Named Executive Officers, Footnote
(4)
Reflects compensation for the following non-PEO NEOs:
2024: Mr. Krasner, Ms. Gebauer, Ms. Clarke, Mr. Furman and Mr. Garrard
2023 and 2022: Mr. Krasner, Ms. Gebauer, Mr. Garrard and Mr. Furman
2021: Mr. Krasner, Mr. Burwell, Mr. Hess, Ms. Gebauer and Mr. Furman
2020: Mr. Burwell, Mr. Hess, Ms. Gebauer and Mr. Wickes
       
Peer Group Issuers, Footnote
(5)
The peer group used for TSR comparisons reflects our compensation benchmarking peer group as disclosed in the CD&A for each year. The peer group comprises the following companies for each year:
2024, 2023 and 2022: Aon plc, Arthur J. Gallagher & Co., Automatic Data Processing, Inc., Booz Allen Hamilton Holding Corporation, Cognizant Technology Solutions Corporation, Conduent Incorporated, Fidelity National Financial, Inc., Fidelity National Information Services, Inc., First American Financial Corporation, Fiserv,
Inc., Marsh & McLennan Companies, Inc., Principal Financial Group, Inc., Robert Half Inc., S&P Global Inc., The Hartford Financial Services Group, Inc., Unum Group.
2021 and 2020: Aon plc, Arthur J. Gallagher & Co., Automatic Data Processing, Inc., Booz Allen Hamilton Holding Corporation, Cognizant Technology Solutions Corporation, Conduent Incorporated, Fidelity National Financial, Inc., Fidelity National Information Services, Inc., First American Financial Corporation, Fiserv, Inc., Marsh & McLennan Companies, Inc., Nielsen Holdings plc, Principal Financial Group, Inc., Robert Half Inc., S&P Global Inc., The Hartford Financial Services Group, Inc., Unum Group.
       
Changed Peer Group, Footnote

The only change in the peer group between 2024, 2023 and 2022 and the prior two years is the removal of Nielsen Holdings plc, which ceased trading during the year. As a result of this, it is not possible to calculate TSR for the 2020 and 2021 group in 2022, 2023 and 2024, given no data for Nielsen Holdings plc is available.

       
Adjustment To PEO Compensation, Footnote
(8)
The following adjustments were made to Summary Compensation Table total compensation to determine “compensation actually paid” for our NEOs:

 

Adjustments

2024

 

PEO

($)

Non-PEO

NEO Average

($)

Summary Compensation Table Total

12,502,090

4,474,450

Deduction for amount reported in “Share Awards” column of the Summary Compensation Table

(8,933,289)

(2,452,688)

Addition of fair value at fiscal year (“FY”) end, of equity awards granted during the FY that remained outstanding (a)

10,762,696

2,451,414

Addition of fair value at vesting date, of equity awards granted during the FY that vested during the FY (a)

N/A

309,958

Addition of change in fair value at FY end versus prior FY end for awards granted in prior FY that remained outstanding (a)

7,129,266

895,439

Addition of change in fair value at vesting date versus prior FY end for awards granted in prior FY that vested during the FY (a)

287,212

121,787

Addition in respect of any dividends or other earnings paid during applicable FY prior to vesting date of underlying award

270,132

41,425

Deduction for values reported in the “Change in Pension Value and Non-Qualified Deferred Compensation Earnings” column of the Summary Compensation Table

N/A

(5,375)

Addition for the Service Cost attributable to services rendered during the FY (b)

27,372

10,443

Compensation Actually Paid

22,045,479

5,846,853

 

(a)
The equity awards included above comprise PSUs and RSUs granted from 2020 through 2024. The fair values of the equity awards were calculated using valuation assumptions that materially differ from those disclosed at the time
of grant, including: (1) the fair value of RSU awards was calculated using the closing price of our common shares as of the last day of the applicable year or on the date of vesting, as applicable; (2) the fair value of PSU awards was estimated using the closing price of our common shares as of the last day of the applicable year and adjusted for management’s estimate of performance as of the end of the year.
(b)
For disclosures of all significant assumptions used by the Willis Towers Watson Pension Plan for U.S. employees, please refer to our consolidated financial statements including in our Annual Report on Form 10-K for the year ended December 31, 2024. The table below provides a limited summary of the assumptions used to determine service costs for the purposes of “compensation actually paid”:

 

Year

Effective Discount Rate

Assumed Salary Increase Rate

2024

5.79%

4.00%

 

       
Non-PEO NEO Average Total Compensation Amount $ 4,474,450 $ 3,186,370 $ 2,777,755 $ 3,678,933 $ 3,993,331
Non-PEO NEO Average Compensation Actually Paid Amount $ 5,846,853 3,309,249 3,077,416 2,107,221 3,023,132
Adjustment to Non-PEO NEO Compensation Footnote
(8)
The following adjustments were made to Summary Compensation Table total compensation to determine “compensation actually paid” for our NEOs:

 

Adjustments

2024

 

PEO

($)

Non-PEO

NEO Average

($)

Summary Compensation Table Total

12,502,090

4,474,450

Deduction for amount reported in “Share Awards” column of the Summary Compensation Table

(8,933,289)

(2,452,688)

Addition of fair value at fiscal year (“FY”) end, of equity awards granted during the FY that remained outstanding (a)

10,762,696

2,451,414

Addition of fair value at vesting date, of equity awards granted during the FY that vested during the FY (a)

N/A

309,958

Addition of change in fair value at FY end versus prior FY end for awards granted in prior FY that remained outstanding (a)

7,129,266

895,439

Addition of change in fair value at vesting date versus prior FY end for awards granted in prior FY that vested during the FY (a)

287,212

121,787

Addition in respect of any dividends or other earnings paid during applicable FY prior to vesting date of underlying award

270,132

41,425

Deduction for values reported in the “Change in Pension Value and Non-Qualified Deferred Compensation Earnings” column of the Summary Compensation Table

N/A

(5,375)

Addition for the Service Cost attributable to services rendered during the FY (b)

27,372

10,443

Compensation Actually Paid

22,045,479

5,846,853

 

(a)
The equity awards included above comprise PSUs and RSUs granted from 2020 through 2024. The fair values of the equity awards were calculated using valuation assumptions that materially differ from those disclosed at the time
of grant, including: (1) the fair value of RSU awards was calculated using the closing price of our common shares as of the last day of the applicable year or on the date of vesting, as applicable; (2) the fair value of PSU awards was estimated using the closing price of our common shares as of the last day of the applicable year and adjusted for management’s estimate of performance as of the end of the year.
(b)
For disclosures of all significant assumptions used by the Willis Towers Watson Pension Plan for U.S. employees, please refer to our consolidated financial statements including in our Annual Report on Form 10-K for the year ended December 31, 2024. The table below provides a limited summary of the assumptions used to determine service costs for the purposes of “compensation actually paid”:

 

Year

Effective Discount Rate

Assumed Salary Increase Rate

2024

5.79%

4.00%

 

       
Compensation Actually Paid vs. Total Shareholder Return

Compensation Actually Paid Versus Company and Peer TSR

 

img114924349_27.jpg

       
Compensation Actually Paid vs. Net Income

Compensation Actually Paid Versus GAAP Net Income

 

img114924349_28.jpg

       
Compensation Actually Paid vs. Company Selected Measure

Compensation Actually Paid Versus Adjusted Operating Margin

 

img114924349_29.jpg

       
Total Shareholder Return Vs Peer Group

Compensation Actually Paid Versus Company and Peer TSR

 

img114924349_27.jpg

       
Tabular List, Table

Tabular List of Company Performance Measures

The following table alphabetically lists the measures we believe are most important in linking compensation actually paid to company performance during 2024.

 

Tabular List of Most Important Measures

(1) Adjusted EPS

(2) Adjusted EPS Growth

(3) Adjusted Net Revenue

(4) Adjusted Net Revenue Growth

(5) Adjusted Operating Margin

(6) Free Cash Flow Margin

(7) Relative TSR

 

       
Total Shareholder Return Amount $ 166 126 126 121 106
Peer Group Total Shareholder Return Amount 169 137 118 132 107
Net Income (Loss) $ (98,000,000) $ 1,055,000,000 $ 1,009,000,000 $ 4,222,000,000 $ 996,000,000
Company Selected Measure Amount 0.239 0.22 0.209 0.199 0.18
PEO Name Mr. Hess Mr. Hess Mr. Hess Mr. Haley Mr. Haley
Effective discount rate 5.79%        
Assumed salary increase rate 4.00%        
Measure:: 1          
Pay vs Performance Disclosure          
Name Adjusted EPS        
Measure:: 2          
Pay vs Performance Disclosure          
Name Adjusted EPS Growth        
Measure:: 3          
Pay vs Performance Disclosure          
Name Adjusted Net Revenue        
Non-GAAP Measure Description For 2024 we have designated Adjusted Operating Margin as our “Company-Selected Measure,” reflecting our view that it is the most important financial performance measure (not otherwise required to be disclosed in the table) linking “compensation actually paid” to Company performance, given its role in our LTIP. In 2023 and 2022, we identified Adjusted Net Revenue as our Company-Selected Measure. We may designate a different financial performance measure as our Company-Selected Measure in future years.        
Measure:: 4          
Pay vs Performance Disclosure          
Name Adjusted Net Revenue Growth        
Measure:: 5          
Pay vs Performance Disclosure          
Name Adjusted Operating Margin        
Measure:: 6          
Pay vs Performance Disclosure          
Name Free Cash Flow Margin        
Measure:: 7          
Pay vs Performance Disclosure          
Name Relative TSR        
Mr.Carl Hess [Member]          
Pay vs Performance Disclosure          
PEO Total Compensation Amount $ 12,502,090 $ 12,668,832 $ 10,728,900    
PEO Actually Paid Compensation Amount 22,045,479 $ 17,266,044 $ 11,413,081    
Mr.Haley [Member]          
Pay vs Performance Disclosure          
PEO Total Compensation Amount       $ 20,337,292 $ 20,732,005
PEO Actually Paid Compensation Amount       $ 14,552,522 $ 18,765,840
PEO | Mr.Carl Hess [Member] | Pension Adjustments Service Cost          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 27,372        
PEO | Mr.Carl Hess [Member] | Aggregate Grant Date Fair Value of Equity Award Amounts Reported in Summary Compensation Table          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount (8,933,289)        
PEO | Mr.Carl Hess [Member] | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 10,762,696        
PEO | Mr.Carl Hess [Member] | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 7,129,266        
PEO | Mr.Carl Hess [Member] | Change in Fair Value as of Vesting Date of Prior Year Equity Awards Vested in Covered Year          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 287,212        
PEO | Mr.Carl Hess [Member] | Dividends or Other Earnings Paid on Equity Awards not Otherwise Reflected in Total Compensation for Covered Year          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 270,132        
Non-PEO NEO | Aggregate Change in Present Value of Accumulated Benefit for All Pension Plans Reported in Summary Compensation Table          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount (5,375)        
Non-PEO NEO | Pension Adjustments Service Cost          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 10,443        
Non-PEO NEO | Aggregate Grant Date Fair Value of Equity Award Amounts Reported in Summary Compensation Table          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount (2,452,688)        
Non-PEO NEO | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 2,451,414        
Non-PEO NEO | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 895,439        
Non-PEO NEO | Vesting Date Fair Value of Equity Awards Granted and Vested in Covered Year          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 309,958        
Non-PEO NEO | Change in Fair Value as of Vesting Date of Prior Year Equity Awards Vested in Covered Year          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount 121,787        
Non-PEO NEO | Dividends or Other Earnings Paid on Equity Awards not Otherwise Reflected in Total Compensation for Covered Year          
Pay vs Performance Disclosure          
Adjustment to Compensation, Amount $ 41,425