EX-10.4 4 a2058712zex-10_4.txt EXHIBIT 10-4 EXHIBIT 10.4 Master Service Agreement with XO Communications Master Service Agreement XO Communications (UK) Limited XOTM MASTER SERVICE AGREEMENT MSA Number: 005593 THIS MASTER SERVICE AGREEMENT is made on 20th day of April 2001 ------------- ---------- Between XO Communications (UK) LIMITED ("XOUK"); of 113-123 Upper Richmond Road, London SW15 2TL and Talkpoint Co UK Ltd ----------------------------------------------------------------------- ----------------------------------------------------------------------- CUSTOMER ADDRESS FOR NOTICES: XO COMMUNICATIONS ADDRESS FOR NOTICES: Unit 4 & 5 113-123 Upper Richmond Road ----------------------------- -------------------------------------- Pinewood Place London ----------------------------- -------------------------------------- Epsom SW15 2TL ----------------------------- -------------------------------------- Surrey United Kingdom ----------------------------- -------------------------------------- KT19 0BZ ----------------------------- -------------------------------------- ----------------------------- -------------------------------------- The purpose of this Agreement is to provide a framework to govern the on-going relationship between XO Communications and the Customer, it is designed to facilitate the operation of multiple services and to allow for the amendment of services and to allow for the amendment of service requirements without the need for lengthy legal documentation to cover each change or alteration. XO Communications and the Customer agree as follows: [The terms of this Agreement are protected by a Confidentiality Agreement between Talkpoint Co UK Limited and XO Communications. The Agreement provides Talkpoint Co. UK Limited with internet access through Virtual Private Networks. These networks, through proprietary systems designed by XO Communications, preclude intrusion from outside parties into the Virtual Private Networks. The Agreement provides for an initial 36-month term and automatically renews in 3-month periods thereafter.] IN WITNESS each of the parties executed this Master Service Agreement the day and year first before written SIGNED by SIGNED by /s/ John Kay /s/ Stephen North --------------------------------- --------------------------------- PRINT NAME PRINT NAME John Kay Stephen North --------------------------------- --------------------------------- Position held at Position held at XO Communications THE CUSTOMER Sales Manager Managing Director --------------------------------- --------------------------------- Duly authorized representative of Duly authorized representative of XO Communications THE CUSTOMER /s/ Stephen North --------------------------------- ---------------------------------