Consolidated Statements of Cash Flows $ in Millions	12 Months Ended
	Dec. 31, 2019 USD ($)		Dec. 31, 2018 USD ($)		Dec. 31, 2017 USD ($)
CASH FLOWS FROM OPERATING ACTIVITIES
Net income (loss)	$ 4,238		$ 4,088		$ 7,974
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Realized investment (gains) losses, net	459		(1,977)		(432)
Policy charges and fee income	(2,616)		(2,248)		(2,476)
Interest credited to policyholders’ account balances	4,880		3,196		3,822
Depreciation and amortization	460		161		222
(Gains) losses on assets supporting experience-rated contractholder liabilities, net	(971)		863		(336)
Change in:
Deferred policy acquisition costs	(634)		(597)		(1,240)
Future policy benefits and other insurance liabilities	10,992		16,481		10,940
Income taxes	(339)		49		(1,619)
Derivatives, net	1,485		968		(2,268)
Other, net	1,671	[1]	680	[1]	(1,127)	[1]
Cash flows from (used in) operating activities	19,625	[1]	21,664	[1]	13,460	[1]
Proceeds from the sale/maturity/prepayment of:
Fixed maturities, available-for-sale	52,306		59,675		58,244
Fixed maturities, held-to-maturity	100		94		155
Fixed maturities, trading	363	[1]	623	[1]	1,406	[1]
Assets supporting experience-rated contractholder liabilities	15,281	[1]	27,383	[1]	39,057	[1]
Equity securities	2,708	[1]	3,771	[1]	4,718	[1]
Commercial mortgage and other loans	6,525		6,474		6,076
Policy loans	2,279		2,309		2,403
Other invested assets	1,783	[1]	1,549	[1]	1,332	[1]
Short-term investments	38,095	[1]	33,846	[1]	29,328	[1]
Payments for the purchase/origination of:
Fixed maturities, available-for-sale	(64,570)		(77,234)		(68,667)
Fixed maturities, held-to-maturity	0		(9)		0
Fixed maturities, trading	(876)	[1]	(1,080)	[1]	(1,839)	[1]
Assets supporting experience-rated contractholder liabilities	(14,613)	[1]	(27,315)	[1]	(39,031)	[1]
Equity securities	(2,813)	[1]	(3,254)	[1]	(2,990)	[1]
Commercial mortgage and other loans	(10,677)		(10,328)		(8,857)
Policy loans	(1,931)		(1,970)		(1,929)
Other invested assets	(2,557)		(2,664)		(1,780)
Short-term investments	(37,286)	[1]	(33,336)	[1]	(28,405)	[1]
Acquisitions, net of cash acquired	(1,755)		0		(64)
Derivatives, net	1,047		26		(391)
Other, net	(437)	[1]	(188)	[1]	(723)	[1]
Cash flows from (used in) investing activities	(17,028)	[1]	(21,628)	[1]	(11,957)	[1]
CASH FLOWS FROM FINANCING ACTIVITIES
Policyholders’ account deposits	27,485		28,791		26,462
Policyholders’ account withdrawals	(26,662)		(27,287)		(25,657)
Net change in securities sold under agreements to repurchase and cash collateral for loaned securities	16		1,125		815
Cash dividends paid on Common Stock	(1,641)		(1,521)		(1,296)
Net change in financing arrangements (maturities 90 days or less)	(181)		199		38
Common Stock acquired	(2,500)		(1,500)		(1,250)
Common Stock reissued for exercise of stock options	133		132		246
Proceeds from the issuance of debt (maturities longer than 90 days)	2,993		2,934		1,225
Repayments of debt (maturities longer than 90 days)	(1,429)		(1,810)		(1,827)
Proceeds from notes issued by consolidated VIEs	971		0		0
Repayments of notes issued by consolidated VIEs	(638)		0		0
Other, net	(181)		(282)		(14)
Cash flows from (used in) financing activities	(1,634)		781		(1,258)
Effect of foreign exchange rate changes on cash balances	16		142		110
NET INCREASE (DECREASE) IN CASH, CASH EQUIVALENTS, RESTRICTED CASH AND RESTRICTED CASH EQUIVALENTS	979		959		355
CASH, CASH EQUIVALENTS, RESTRICTED CASH AND RESTRICTED CASH EQUIVALENTS, BEGINNING OF YEAR	15,495		14,536		14,181
CASH, CASH EQUIVALENTS, RESTRICTED CASH AND RESTRICTED CASH EQUIVALENTS, END OF YEAR	16,474		15,495		14,536
SUPPLEMENTAL CASH FLOW INFORMATION
Income taxes paid, net of refunds	1,348		760		185
Interest paid	1,521		1,443		1,248
NON-CASH TRANSACTIONS DURING THE YEAR
Treasury Stock shares issued for stock-based compensation programs	197		138		104
Conversion of surplus notes into Common Stock	502		0		0
Treasury stock shares issued	454
RECONCILIATION TO STATEMENT OF FINANCIAL POSITION
Cash and cash equivalents	16,327	[2]	15,353	[2]	14,490
Restricted cash and restricted cash equivalents (included in Other assets)	147		142		46
Total cash, cash equivalents, restricted cash and restricted cash equivalents	16,474		15,495		14,536
Pension Risk Transfer
NON-CASH TRANSACTIONS DURING THE YEAR
Assets received, excluding cash and cash equivalents	3,166		816		2,726
Liabilities assumed	4,332		8,395		6,155
Net cash received	1,166		7,579		3,429
Acquisition
NON-CASH TRANSACTIONS DURING THE YEAR
Assets acquired, excluding cash and cash equivalents	2,425		0		196
Liabilities assumed	216		0		132
Treasury stock shares issued	454		0		0
Net cash paid on acquisition	$ 1,755		$ 0		$ 64

[1]

[2] See Note 4 for details of balances associated with variable interest entities.