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Goodwill and Other Intangibles (Tables)
12 Months Ended
Dec. 31, 2019
Goodwill and Intangible Assets Disclosure [Abstract]  
Schedule of Goodwill
The changes in the carrying value of goodwill by reportable segment are as follows:
 
 
PGIM
 
Retirement
 
Assurance IQ
 
International
Businesses
 
Other
 
Total
 
(in millions)
Goodwill balance, December 31, 2016:
$
230

 
$
444

 
$
0

 
$
159

 
$
0

 
$
833

Effect of foreign currency translation
5

 
0

 
0

 
5

 
0

 
10

Goodwill balance, December 31, 2017:
235

 
444

 
0

 
164

 
0

 
843

Acquisitions
0

 
11

 
0

 
0

 
11

 
22

Effect of foreign currency translation
(2
)
 
0

 
0

 
0

 
0

 
(2
)
Goodwill balance, December 31, 2018:
233

 
455

 
0

 
164

 
11

 
863

Acquisitions
22

 
0

 
2,128

 
0

 
0

 
2,150

Effect of foreign currency translation
(1
)
 
0

 
0

 
1

 
0

 
0

Goodwill balance, December 31, 2019:
$
254

 
$
455

 
$
2,128

 
$
165

 
$
11

 
$
3,013


Schedule of Finite-Lived Intangible Assets
Other intangible balances at December 31, are as follows:
 
 
2019
 
2018
 
Gross Carrying Amount
 
Accumulated
Amortization
 
Net Carrying Amount
 
Gross Carrying Amount
 
Accumulated
Amortization
 
Net Carrying Amount
 
(in millions)
Subject to amortization:
 
 
 
 
 
 
 
 
 
 
 
Mortgage servicing rights
$
745

 
$
(468
)
 
$
277

 
$
689

 
$
(423
)
 
$
266

Customer relationships
244

 
(153
)
 
91

 
173

 
(120
)
 
53

Software and other
201

 
(38
)
 
163

 
114

 
(87
)
 
27

Not subject to amortization
69

 
N/A

 
69

 
2

 
N/A

 
2

Total
 
 
 
 
$
600

 
 
 
 
 
$
348


Schedule of Indefinite-Lived Intangible Assets
Other intangible balances at December 31, are as follows:
 
 
2019
 
2018
 
Gross Carrying Amount
 
Accumulated
Amortization
 
Net Carrying Amount
 
Gross Carrying Amount
 
Accumulated
Amortization
 
Net Carrying Amount
 
(in millions)
Subject to amortization:
 
 
 
 
 
 
 
 
 
 
 
Mortgage servicing rights
$
745

 
$
(468
)
 
$
277

 
$
689

 
$
(423
)
 
$
266

Customer relationships
244

 
(153
)
 
91

 
173

 
(120
)
 
53

Software and other
201

 
(38
)
 
163

 
114

 
(87
)
 
27

Not subject to amortization
69

 
N/A

 
69

 
2

 
N/A

 
2

Total
 
 
 
 
$
600

 
 
 
 
 
$
348


Schedule of Finite-Lived Intangible Assets, Future Amortization Expense
The following table provides estimated future amortization, net of interest, for the periods indicated.
 
 
2020
 
2021
 
2022
 
2023
 
2024
 
(in millions)
Estimated future VOBA amortization
$
118

 
$
110

 
$
100

 
$
88

 
$
74


The following table provides estimated future amortization for the periods indicated.

 
 
2020
 
2021
 
2022
 
2023
 
2024
 
 
(in millions)
Estimated future amortization expense of other intangibles
 
$
70

 
$
65

 
$
57

 
$
41

 
$
34