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Share-Based Payments (Narrative) (Details) - USD ($)
$ / shares in Units, $ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]      
Tax benefit realized for exercises of stock options $ 5 $ 7 $ 39
Tax benefit realized upon vesting of restricted stock shares, restricted stock units, and performance shares 52 49 70
Cash used to settle performance units 32 $ 29 $ 27
Assurance IQ      
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]      
Tax benefit realized for exercises of stock options $ 2    
Omnibus Incentive Plan      
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]      
Authorized shares remain available for grant including previously authorized but unissued shares under the Option Plan 14,183,145    
Employee stock options      
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]      
Maximum term of stock option granted (in years) 10 years    
Vesting period 3 years    
Weighed Average grant date fair value of stock options granted (in dollars per share) $ 20.02 $ 27.11 $ 27.91
The total intrinsic value of stock options exercised $ 21 $ 28 $ 109
Unrecognized Compensation Cost $ 2    
Weighted Average Recognition Period (in years) 1 year 5 months 15 days    
Employee stock options | Assurance IQ      
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]      
Maximum term of stock option granted (in years) 10 years    
Vesting period 3 years    
Weighed Average grant date fair value of stock options granted (in dollars per share) $ 86.31    
The total intrinsic value of stock options exercised $ 3    
Unrecognized Compensation Cost $ 45    
Weighted Average Recognition Period (in years) 3 years 1 month 17 days    
Employee Restricted Stock Restricted Units And Performance Shares      
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]      
The fair market value of share awards released $ 255 $ 238 $ 196
Unrecognized Compensation Cost $ 153    
Weighted Average Recognition Period (in years) 1 year 8 months 19 days    
Employee Restricted Stock Restricted Units And Performance Shares | Assurance IQ      
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]      
Unrecognized Compensation Cost $ 10    
Weighted Average Recognition Period (in years) 4 years 2 months 1 day    
Employee restricted stock units      
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]      
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period 2,024,896    
Granted (in dollars per share) $ 93.35 $ 106.32 $ 110.39
Employee restricted stock units | Assurance IQ      
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]      
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period 0    
Granted (in dollars per share) $ 87.67    
Employee performance shares and performance units      
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]      
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period 757,807    
Granted (in dollars per share) $ 90.68 $ 81.55 $ 114.98
Employee performance shares and performance units | Assurance IQ      
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]      
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period 0    
Granted (in dollars per share) $ 89.81