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Loan and lease operations (Tables)
12 Months Ended
Dec. 31, 2021
Text Block [Abstract]  
Summary of Composition of Carrying Amount of Loan Operations and Lease Operations by Type, Sector of Debtor, Maturity and Concentration
Below is the composition of the carrying amount of loan operations and lease operations by type, sector of debtor, maturity and concentration:
 
Loans and lease operations by type
  
12/31/2021
    
12/31/2020
 
Individuals
  
 
332,536
 
  
 
255,483
 
Credit card
     112,809        87,073  
Personal loan
     42,235        35,346  
Payroll loans
     63,416        55,508  
Vehicles
     29,621        23,290  
Mortgage loans
     84,455        54,266  
Corporate
  
 
135,034
 
  
 
134,521
 
Micro / small and medium companies
  
 
149,970
 
  
 
121,955
 
Foreign loans - Latin America
  
 
205,050
 
  
 
202,145
 
    
 
 
    
 
 
 
Total loans and lease operations
  
 
822,590
 
  
 
714,104
 
    
 
 
    
 
 
 
Provision for Expected Loss
(1)
     (44,316      (48,322
    
 
 
    
 
 
 
Total loans and lease operations, net of Expected Credit Loss
  
 
778,274
 
  
 
665,782
 
    
 
 
    
 
 
 
 
(1)
Comprises Expected Credit Loss for Financial Guarantees Pledged R$ (767) (R$ (907) at 12/31/2020) and Loan commitments R$ (4,433) (R$ (3,485) at 12/31/2020).
 
By maturity
  
12/31/2021
    
12/31/2020
 
Overdue as from 1 day
     20,960        18,683  
Falling due up to 3 months
     211,329        172,497  
Falling due from 3 months to 12 months
     205,119        181,033  
Falling due after 1 year
     385,182        341,891  
    
 
 
    
 
 
 
Total loans and lease operations
  
 
  822,590
 
  
 
714,104
 
    
 
 
    
 
 
 
 
By concentration
  
12/31/2021
    
12/31/2020
 
Largest debtor
     6,414        7,243  
10 largest debtors
     33,694        37,863  
20 largest debtors
     49,541        54,812  
50 largest debtors
     79,403        83,438  
100 largest debtors
     111,116        112,333  
Summary of Reconciliation of Gross Portfolio of Loan Operations and Lease Operations
Reconciliation of gross portfolio of loans and lease operations, segregated by stages:
 
Stage 1
 
Balance at
12/31/2020
   
Transfer to
Stage 2
   
Transfer to
Stage 3
(1)
   
  Cure from  
Stage 2
   
Cure from
Stage 3
   
Derecognition
   
Acquisition /
(Settlement)
   
Closing balance
12/31/2021
 
Individuals
    199,158       (30,578     (1,663     12,788       —         —         90,666       270,371  
Corporate
    123,665       (865     (109     1,338       43       —         4,447       128,519  
Micro / Small and medium companies
    96,784       (14,019     (960     9,630       146       —         32,974       124,555  
Foreign loans - Latin America
    167,601       (8,527     (929     5,794       468       —         14,312       178,719  
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Total
 
 
587,208
 
 
 
(53,989
 
 
(3,661
 
 
29,550
 
 
 
657
 
 
 
—  
 
 
 
142,399
 
 
 
702,164
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
                 
Stage 2
 
Balance at
12/31/2020
   
Cure to

Stage 1
   
Transfer to

Stage 3
   
Transfer from
Stage 1
   
Cure from

Stage 3
   
Derecognition
   
Acquisition /
(Settlement)
   
Closing balance
12/31/2021
 
Individuals
    30,793       (12,788     (7,207     30,578       1,141       —         (4,349     38,168  
Corporate
    2,793       (1,338     (182     865       20       —         (558     1,600  
Micro / Small and medium companies
    15,965       (9,630     (2,867     14,019       742       —         (1,480     16,749  
Foreign loans - Latin America
    16,692       (5,794     (3,630     8,527       959       —         (3,365     13,389  
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Total
 
 
66,243
 
 
 
(29,550
 
 
(13,886
 
 
53,989
 
 
 
2,862
 
 
 
—  
 
 
 
(9,752
 
 
69,906
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
                 
Stage 3
 
Balance at
12/31/2020
   
Cure to

Stage 1
   
Cure to

Stage 2
   
Transfer from

Stage 1
   
Transfer from
Stage 2
   
Derecognition
   
Acquisition /
(Settlement)
   
Closing balance

12/31/2021
 
Individuals
    25,532       —         (1,141     1,663       7,207       (10,309     1,045       23,997  
Corporate
    8,063       (43     (20     109       182       (310     (3,066     4,915  
Micro / Small and medium companies
    9,206       (146     (742     960       2,867       (2,354     (1,125     8,666  
Foreign loans - Latin America
    17,852       (468     (959     929       3,630       (5,034     (3,008     12,942  
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Total
 
 
60,653
 
 
 
(657
 
 
(2,862
 
 
3,661
 
 
 
13,886
 
 
 
(18,007
 
 
(6,154
 
 
50,520
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
Consolidated 3 Stages
  
Balance at

12/31/2020
    
Derecognition
    
Acquisition /
(Settlement)
    
Closing balance
12/31/2021
 
Individuals
     255,483        (10,309      87,362        332,536  
Corporate
     134,521        (310      823        135,034  
Micro / Small and medium companies
     121,955        (2,354      30,369        149,970  
Foreign loans - Latin America
     202,145        (5,034      7,939        205,050  
    
 
 
    
 
 
    
 
 
    
 
 
 
Total
(2)
  
 
714,104
 
  
 
(18,007
  
 
126,493
 
  
 
822,590
 
    
 
 
    
 
 
    
 
 
    
 
 
 
 
(1)
In the movement of transfer of operations from stage 1 to stage 3 over the period, a representative part thereof have first gone through stage 2.
(2)
Comprises R$ 29,875 pegged to Libor.
Reconciliation of gross portfolio of loan and lease operations, segregated by stages:
 
Stage 1
 
Balance at

12/31/2019
   
Transfer to

Stage 2
   
Transfer to

Stage 3
(1)
   
Cure from

Stage 2
   
Cure from

Stage 3
   
Derecognition
   
Acquisition /

(Settlement)
   
Closing balance

12/31/2020
 
Individuals
    199,907       (32,363     (1,779     10,186       38       —         23,169       199,158  
Corporate
    91,448       (2,822     (82     996       299       —         33,826       123,665  
Micro / Small and medium companies
    77,722       (14,370     (1,501     4,827       875       —         29,231       96,784  
Foreign loans - Latin America
    132,812       (12,793     (2,456     3,229       47       —         46,762       167,601  
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Total
 
 
501,889
 
 
 
(62,348
 
 
(5,818
 
 
19,238
 
 
 
1,259
 
 
 
—  
 
 
 
132,988
 
 
 
587,208
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
Stage 2
 
Balance at

12/31/2019
   
Cure to

Stage 1
   
Transfer to

Stage 3
   
Transfer from

Stage 1
   
Cure from

Stage 3
   
Derecognition
   
Acquisition /

(Settlement)
   
Closing balance

12/31/2020
 
Individuals
    19,070       (10,186     (7,158     32,363       964       —         (4,260     30,793  
Corporate
    911       (996     (370     2,822       51       —         375       2,793  
Micro / Small and medium companies
    7,225       (4,827     (2,193     14,370       483       —         907       15,965  
Foreign loans - Latin America
    14,714       (3,229     (11,998     12,793       834       —         3,578       16,692  
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Total
 
 
41,920
 
 
 
(19,238
 
 
(21,719
 
 
62,348
 
 
 
2,332
 
 
 
—  
 
 
 
600
 
 
 
66,243
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
Stage 3
 
Balance at

12/31/2019
   
Cure to

Stage 1
   
Cure to

Stage 2
   
Transfer from

Stage 1
   
Transfer from

Stage 2
   
Derecognition
   
Acquisition /

(Settlement)
   
Closing balance

12/31/2020
 
Individuals
    21,513       (38     (964     1,779       7,158       (11,764     7,848       25,532  
Corporate
    8,430       (299     (51     82       370       570       (1,039     8,063  
Micro / Small and medium companies
    5,786       (875     (483     1,501       2,193       (1,836     2,920       9,206  
Foreign loans - Latin America
    6,253       (47     (834     2,456       11,998       (608     (1,366     17,852  
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Total
 
 
41,982
 
 
 
(1,259
 
 
(2,332
 
 
5,818
 
 
 
21,719
 
 
 
(13,638
 
 
8,363
 
 
 
60,653
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
Consolidated 3 Stages
  
Balance at

12/31/2019
    
Derecognition
    
Acquisition /

(Settlement)
    
Closing balance

12/31/2020
 
Individuals
     240,490        (11,764      26,757        255,483  
Corporate
     100,789        570        33,162        134,521  
Micro / Small and medium companies
     90,733        (1,836      33,058        121,955  
Foreign loans - Latin America
     153,779        (608      48,974        202,145  
    
 
 
    
 
 
    
 
 
    
 
 
 
Total
(2)
  
 
585,791
 
  
 
(13,638
  
 
141,951
 
  
 
714,104
 
    
 
 
    
 
 
    
 
 
    
 
 
 
 
(1)
In the movement of transfer of operations from stage 1 to stage 3 over the period, a representative part thereof have first gone through stage 2.
(2)
Comprises R$ 40,454 pegged to Libor.
Summary of Reconciliation of Expected Loan Losses for Loan Operations and Lease Operations
Reconciliation of expected credit loss of loans and lease operations, segregated by stages:
 
                                                                                                                                                                                                                         
Stage 1
 
Balance at

12/31/2020
   
Transfer to

Stage 2
   
Transfer to

Stage 3
(1)
   
Cure from

Stage 2
   
Cure from

Stage 3
   
Derecognition
   
(Increase) /

Reversal
   
Closing balance
12/31/2021
 
Individuals
 
 
(5,403
 
 
1,435
 
 
 
203
 
 
 
(579
 
 
—  
 
 
 
—  
 
 
 
(2,507
 
 
(6,851
Corporate
 
 
(740
 
 
36
 
 
 
8
 
 
 
(132
 
 
(2
 
 
—  
 
 
 
417
 
 
 
(413
Micro / Small and medium companies
 
 
(1,273
 
 
592
 
 
 
64
 
 
 
(464
 
 
(51
 
 
—  
 
 
 
(680
 
 
(1,812
Foreign loans - Latin America
 
 
(2,389
 
 
226
 
 
 
12
 
 
 
(179
 
 
(46
 
 
—  
 
 
 
3
 
 
 
(2,373
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Total
 
 
(9,805
 
 
2,289
 
 
 
287
 
 
 
(1,354
 
 
(99
 
 
—  
  
 
 
(2,767
 
 
(11,449
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
                                                                                                                                                                                                                         
Stage 2
 
Balance at

12/31/2020
   
Cure to

Stage 1
   
Transfer to

Stage 3
   
Transfer from

Stage 1
   
Cure from

Stage 3
   
Derecognition
   
(Increase) /

Reversal
   
Closing balance

12/31/2021
 
Individuals
 
 
(3,255
 
 
579
 
 
 
2,639
 
 
 
(1,435
 
 
(79
 
 
—  
 
 
 
(2,950
 
 
(4,501
Corporate
 
 
(1,261
 
 
132
 
 
 
32
 
 
 
(36
 
 
(6
 
 
—  
 
 
 
274
 
 
 
(865
Micro / Small and medium companies
 
 
(1,337
 
 
464
 
 
 
685
 
 
 
(592
 
 
(112
 
 
—  
 
 
 
(664
 
 
(1,556
Foreign loans - Latin America
 
 
(2,029
 
 
179
 
 
 
867
 
 
 
(226
 
 
(284
 
 
—  
 
 
 
140
 
 
 
(1,353
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Total
 
 
(7,882
 
 
1,354
 
 
 
4,223
 
 
 
(2,289
 
 
(481
 
 
—  
  
 
 
(3,200
 
 
(8,275
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
                                                                                                                                                                                                                         
Stage 3
 
Balance at

12/31/2020
   
Cure to

Stagee 1
   
Cure to

Stag 2
   
Transfer from

Stage 1
   
Transfer from

Stage 2
   
Derecognition
   
(Increase) /
Reversal
   
Closing balance

12/31/2021
 
Individuals
 
 
(12,472
 
 
—  
 
 
 
79
 
 
 
(203
 
 
(2,639
 
 
10,309
 
 
 
(7,942
 
 
(12,868
Corporate
 
 
(5,952
 
 
2
 
 
 
6
 
 
 
(8
 
 
(32
 
 
310
 
 
 
2,145
 
 
 
(3,529
Micro / Small and medium companies
 
 
(3,759
 
 
51
 
 
 
112
 
 
 
(64
 
 
(685
 
 
2,354
 
 
 
(2,032
 
 
(4,023
Foreign loans - Latin America
 
 
(8,452
 
 
46
 
 
 
284
 
 
 
(12
 
 
(867
 
 
5,034
 
 
 
(205
 
 
(4,172
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Total
 
 
(30,635
 
 
99
 
 
 
481
 
 
 
(287
 
 
(4,223
 
 
18,007
  
 
 
(8,034
 
 
(24,592
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
Consolidated 3 Stages
  
Balance at

12/31/2020
    
Derecognition
    
(Increase) /

Reversal
    
Closing balance at
12/31/2021 
(2)
 
Individuals
     (21,130      10,309        (13,399      (24,220
Corporate
     (7,953      310        2,836        (4,807
Micro / Small and medium companies
     (6,369      2,354        (3,376      (7,391
Foreign loans - Latin America
     (12,870      5,034        (62      (7,898
    
 
 
    
 
 
    
 
 
    
 
 
 
Total
  
 
(48,322
  
 
18,007
 
  
 
(14,001
  
 
(44,316
    
 
 
    
 
 
    
 
 
    
 
 
 
 
(1)
In the movement of transfer of operations from stage 1 to stage 3 over the period, a representative part thereof have first gone through stage 2.
(2)
Comprises Expected Credit Loss for Financial Guarantees R$ (767) (R$ (907) at 12/31/2020) and Loan Commitments R$ (4,433) (R$ (3,485) at 12/31/2020).
Reconciliation of expected credit loss of loans and lease operations, segregated by stages:
 
                                                                                                                                                                                                                         
Stage 1
 
Balance at

12/31/2019
   
Transfer to

Stage 2
   
Transfer to

Stage 3
(1)
   
Cure from

Stage 2
   
   Cure from   

Stage 3
   
Derecognition
   
(Increase) /
Reversal
   
Closing balance

12/31/2020
 
Individuals
 
 
(5,215
 
 
1,541
 
 
 
197
 
 
 
(525
 
 
—  
 
 
 
—  
 
 
 
(1,401
 
 
(5,403
Corporate
 
 
(506
 
 
205
 
 
 
3
 
 
 
(180
 
 
(17
 
 
—  
 
 
 
(245
 
 
(740
Micro / Small and medium companies
 
 
(1,092
 
 
698
 
 
 
90
 
 
 
(306
 
 
(41
 
 
—  
 
 
 
(622
 
 
(1,273
Foreign loans - Latin America
 
 
(1,353
 
 
275
 
 
 
513
 
 
 
(104
 
 
(12
 
 
—  
 
 
 
(1,708
 
 
(2,389
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Total
 
 
(8,166
 
 
2,719
 
 
 
803
 
 
 
(1,115
 
 
(70
 
 
—  
  
 
 
(3,976
 
 
(9,805
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
                                                                                                                                                                                                                         
Stage 2
 
Balance at

12/31/2019
   
Cure to

Stage 1
   
Transfer to

Stage 3
   
Transfer from

Stage 1
   
   Cure from   

Stage 3
   
Derecognition
   
(Increase) /
Reversal
   
Closing balance

12/31/2020
 
Individuals
 
 
(2,811
 
 
525
 
 
 
2,872
 
 
 
(1,541
 
 
(69
 
 
—  
 
 
 
(2,231
 
 
(3,255
Corporate
 
 
(91
 
 
180
 
 
 
63
 
 
 
(205
 
 
(9
 
 
—  
 
 
 
(1,199
 
 
(1,261
Micro / Small and medium companies
 
 
(890
 
 
306
 
 
 
550
 
 
 
(698
 
 
(92
 
 
—  
 
 
 
(513
 
 
(1,337
Foreign loans - Latin America
 
 
(2,765
 
 
104
 
 
 
2,084
 
 
 
(275
 
 
(218
 
 
—  
 
 
 
(959
 
 
(2,029
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Total
 
 
(6,557
 
 
1,115
 
 
 
5,569
 
 
 
(2,719
 
 
(388
 
 
—  
  
 
 
  (4,902
 
 
  (7,882
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
                                                                                                                                                                                                                         
Stage 3
 
Balance at

12/31/2019
   
Cure to

Stage 1
   
Cure to

Stage 2
   
Transfer from

Stage 1
   
Transfer from

Stage 2
   
Derecognition
   
(Increase) /
Reversal
   
Closing balance
12/31/2020
 
Individuals
 
 
(11,427
 
 
—  
 
 
 
69
 
 
 
(197
 
 
(2,872
 
 
11,764
 
 
 
(9,809
 
 
(12,472
Corporate
 
 
(6,288
 
 
17
 
 
 
9
 
 
 
(3
 
 
(63
 
 
(570
 
 
946
 
 
 
(5,952
Micro / Small and medium companies
 
 
(2,567
 
 
41
 
 
 
92
 
 
 
(90
 
 
(550
 
 
1,836
 
 
 
(2,521
 
 
(3,759
Foreign loans - Latin America
 
 
(2,503
 
 
12
 
 
 
218
 
 
 
(513
 
 
(2,084
 
 
608
 
 
 
(4,190
 
 
(8,452
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
Total
 
 
(22,785
 
 
70
 
 
 
388
 
 
 
(803
 
 
(5,569
 
 
13,638
 
 
 
(15,574
 
 
(30,635
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
Consolidated 3 Stages
  
Balance at

12/31/2019
    
Derecognition
    
(Increase) /

Reversal 
(2)
    
Closing balance at
12/31/2020
(3)
 
Individuals
     (19,453      11,764        (13,441      (21,130
Corporate
     (6,885      (570      (498      (7,953
Micro / Small and medium companies
     (4,549      1,836        (3,656      (6,369
Foreign loans - Latin America
     (6,621      608        (6,857      (12,870
    
 
 
    
 
 
    
 
 
    
 
 
 
Total
  
 
(37,508
  
 
13,638
 
  
 
(24,452
  
 
(48,322
    
 
 
    
 
 
    
 
 
    
 
 
 
 
(1)
In the movement of transfer of operations from stage 1 to stage 3 over the period, a representative part thereof have first gone through stage 2.
(2)
The increase in the Expected Credit Loss is related to the change in the macroeconomic scenario as from the second half of March 2020 and that impacted our provisioning model for expected loss (Note 33a).
(3)
Comprises expected credit loss for Financial Guarantees R$ (907) (R$ (837) at 12/31/2019) and Loan Commitments R$ (3,485) (R$ (3,303) at 12/31/2019).
Summary of Analysis of Present Value of Minimum Future Payments Receivable From Finance Leases by Maturity
Finance leases aire composed of vehicles, machines, equipment and real estate in Brazil and abroad. The analysis of portfolio maturities is presented below:
 
    
12/31/2021
    
12/31/2020
 
    
Payments

receivable
    
Future financial

income
   
Present

value
    
Payments

receivable
    
Future financial

income
   
Present

value
 
Current
  
 
2,365
 
  
 
(351
 
 
2,014
 
  
 
2,277
 
  
 
(597
 
 
1,680
 
Up to 1 year
     2,365        (351     2,014        2,277        (597     1,680  
Non-current
  
 
9,342
 
  
 
(2,743
 
 
6,599
 
  
 
10,553
 
  
 
(2,956
 
 
7,597
 
From 1 to 2 years
     1,727        (456     1,271        1,809        (472     1,337  
From 2 to 3 years
     1,394        (369     1,025        1,424        (398     1,026  
From 3 to 4 years
     1,042        (296     746        1,153        (337     816  
From 4 to 5 years
     834        (251     583        930        (289     641  
Over 5 years
     4,345        (1,371     2,974        5,237        (1,460     3,777  
    
 
 
    
 
 
   
 
 
    
 
 
    
 
 
   
 
 
 
Total
  
 
11,707
 
  
 
(3,094
 
 
8,613
 
  
 
12,830
 
  
 
(3,553
 
 
9,277
 
    
 
 
    
 
 
   
 
 
    
 
 
    
 
 
   
 
 
 
Summary of finance lease income
Financial lease revenues are composed of:
 
    
01/01 to

12/31/2021
    
01/01 to

12/31/2020
    
01/01 to

12/31/2019
 
Financial Income
     742        645        612  
Variable payments
     10        40        39  
    
 
 
    
 
 
    
 
 
 
Total
  
 
752
 
  
 
685
 
  
 
651
 
    
 
 
    
 
 
    
 
 
 
Summary Securitization or Transfer of Financial Assets
 
    
12/31/2021
    
12/31/2020
 
    
Assets
    
Liabilities
(*)
    
Assets
    
Liabilities
(*)
 
Nature of operation
  
Book

value
    
Fair value
    
Book

value
    
Fair value
    
Book

value
    
Fair value
    
Book

value
    
Fair value
 
Mortgage loan
     235        235        235        234        349        366        347        362  
Working capital
     800        800        795        795        1,297        1,299        1,310        1,312  
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
Total
  
 
1,035
 
  
 
1,035
 
  
 
1,030
 
  
 
1,029
 
  
 
1,646
 
  
 
1,665
 
  
 
1,657
 
  
 
1,674
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
 
 
(*)
Under Other liabilities.