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BUSINESS SEGMENTS (Tables)
 3 Months Ended
Mar. 31, 2018
Segment Reporting [Abstract]  
Summary of Information About Reportable Segments
The following table summarizes information about reportable segments for three months ended March 31, 2018 and 2017 (in thousands):
 
Three months ended
 March 31,
 
Direct
 
Partner
 
Retail Total
 
Other
 
Total
2018
 

 
 

 
 
 
 
 
 

Revenue, net
$
16,270

 
$
423,726

 
$
439,996

 
$
5,335

 
$
445,331

Cost of goods sold (1)
14,772

 
332,808

 
347,580

 
3,882

 
351,462

Gross profit
$
1,498

 
$
90,918

 
$
92,416

 
$
1,453

 
$
93,869

Operating expenses (1) (2)
 

 
 

 
125,532

 
22,731

 
148,263

Interest and other income (expense), net (3)
 

 
 

 
(455
)
 
116

 
(339
)
Pre-tax loss
 
 
 
 
(33,571
)
 
(21,162
)
 
(54,733
)
Benefit from income taxes
 

 
 

 
(88
)
 
(189
)
 
(277
)
Net loss (4)
 

 
 

 
$
(33,483
)
 
$
(20,973
)
 
$
(54,456
)
 
 
 
 
 
 
 
 
 
 
2017
 

 
 

 
 
 
 
 
 

Revenue, net
$
22,828

 
$
405,261

 
$
428,089

 
$
4,346

 
$
432,435

Cost of goods sold (1)
20,963

 
321,297

 
342,260

 
3,268

 
345,528

Gross profit
$
1,865

 
$
83,964

 
$
85,829

 
$
1,078

 
$
86,907

Operating expenses (1) (2)
 

 
 

 
84,538

 
4,682

 
89,220

Interest and other income (expense), net (3)
 

 
 

 
102

 
(4,411
)
 
(4,309
)
Pre-tax income (loss)
 
 
 
 
1,393

 
(8,015
)
 
(6,622
)
Provision for (benefit from) income taxes
 

 
 

 
889

 
(1,229
)
 
(340
)
Net income (loss) (4)
 

 
 

 
$
504

 
$
(6,786
)
 
$
(6,282
)
__________________________________________
(1)
 — The above amounts include Retail depreciation and amortization expense of $6.4 million and $7.4 million for the three months ended March 31, 2018 and 2017, respectively.
(2)
 — The above amounts include Other depreciation and amortization expense of $1.1 million and $1.2 million for the three months ended March 31, 2018 and 2017, respectively.
(3)
 — The above amounts exclude intercompany transactions eliminated in consolidation, which consist primarily of service fees and interest. The net amounts of these intercompany transactions were $2.0 million and $306,000 for the three months ended March 31, 2018 and 2017, respectively.
(4)
 — Net income (loss) presented for segment reporting purposes is before any adjustments attributable to noncontrolling interests.