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Segment Information, Operations By Geographic Area And Customer Concentration (Notes)
12 Months Ended
Dec. 31, 2013
Segment Reporting [Abstract]  
Segment Information, Operations By Geographic Area And Customer Concentration
Segment Information, Operations by Geographic Area and Customer Concentration

Operating segments are components of an enterprise about which separate financial information is available and is regularly evaluated by management, namely the Chief Operating Decision Maker (“CODM”) of an organization, in order to determine operating and resource allocation decisions. By this definition, the Company operates in three specific business units: retail, commercial, and service provider. The retail business unit consists of high performance, dependable and easy-to-use home networking, home video monitoring, storage and digital media products. The commercial business unit consists of business networking, storage and security solutions that bring enterprise class functionality down to the small and medium size business at an affordable price. The service provider business unit consists of made-to-order and retail proven, whole home networking hardware and software solutions as well as 4G LTE hotspots sold to service providers for sale to their subscribers. Each business unit is managed by a Senior Vice President/General Manager. The Company believes this structure enables it to better focus its efforts on the Company's core customer segments and allows it to be more nimble and opportunistic as a company overall.

The results of the reportable segments are derived directly from the Company's management reporting system. The results are based on the Company's method of internal reporting and are not necessarily in conformity with accounting principles generally accepted in the United States. Management measures the performance of each segment based on several metrics, including contribution income. Segment contribution income includes all product line segment revenues less the related cost of sales, research and development and sales and marketing costs. Contribution income is used, in part, to evaluate the performance of, and allocate resources to, each of the segments. Certain operating expenses are not allocated to segments because they are separately managed at the corporate level. These unallocated indirect costs include corporate costs, such as corporate research and development, general and administrative costs, stock-based compensation expenses, amortization of intangibles, acquisition-related integration costs, restructuring costs, litigation reserves and interest and other income (expense), net. The Company does not evaluate operating segments using discrete asset information.

Financial information for each reportable segment and a reconciliation of segment contribution income to income before income taxes is as follows (in thousands, except percentage data):

 
Year Ended December 31,
 
2013
 
2012
 
2011
Net revenues:
 
 
 
 
 
Retail
$
509,924

 
$
504,797

 
$
481,795

Commercial
311,261

 
307,945

 
331,439

Service provider
548,448

 
459,179

 
367,784

Total net revenues
$
1,369,633

 
$
1,271,921

 
$
1,181,018

Contribution income:
 
 
 
 
 
  Retail
$
73,418

 
$
86,808

 
$
81,589

  Retail contribution margin
14.4
%
 
17.2
%
 
16.9
%
  Commercial
66,506

 
67,826

 
74,746

  Commercial contribution margin
21.4
%
 
22.0
%
 
22.6
%
  Service Provider
51,620

 
40,794

 
32,797

  Service Provider contribution margin
9.4
%
 
8.9
%
 
8.9
%
  Total segment contribution income
191,544

 
195,428

 
189,132

Corporate and unallocated costs
(51,629
)
 
(47,766
)
 
(43,301
)
Amortization of intangible assets (1)
(15,217
)
 
(4,763
)
 
(4,658
)
Stock-based compensation expense
(17,462
)
 
(14,372
)
 
(13,762
)
Restructuring and other charges
(5,335
)
 
(1,190
)
 
(2,094
)
Acquisition-related expense (2)
(940
)
 
(833
)
 
(40
)
Impact to cost of sales from acquisition accounting adjustments to inventory
(568
)
 

 
(609
)
Litigation reserves, net
(5,354
)
 
(390
)
 
201

Impairment of intangibles
(2,000
)
 

 

Interest income
400

 
498

 
477

Other income (expense), net
(457
)
 
2,670

 
(1,136
)
Income before income taxes
$
92,982

 
$
129,282

 
$
124,210

________________________________
(1)
Amount excludes amortization expense related to patents within purchased intangible assets in costs of revenues.
(2)
These acquisition-related charges were expensed in the period incurred and reported in the Company's consolidated statements of operations within cost of revenues and operating expense.

The Company conducts business across three geographic regions: Americas, Europe, Middle-East and Africa (“EMEA”) and Asia Pacific ("APAC'). Net revenue by geography comprises gross revenue less such items as end-user customer rebates and other sales incentives deemed to be a reduction of net revenue per the authoritative guidance for revenue recognition, sales returns and price protection. For reporting purposes revenue is attributed to each geographic region based on the location of the customer.

The following table shows net revenue by geography for the periods indicated (in thousands):
 
 
Year Ended December 31,
 
2013
 
2012
 
2011
United States
$
769,357

 
$
660,998

 
$
570,143

Americas (excluding U.S.)
19,961

 
18,421

 
16,913

United Kingdom
142,729

 
184,404

 
165,522

EMEA (excluding U.K.)
269,959

 
273,320

 
312,191

APAC
167,627

 
134,778

 
116,249

Total net revenue
$
1,369,633

 
$
1,271,921

 
$
1,181,018



No single customer accounted for greater than 10% of net revenues in the years ended December 31, 2013 and 2012. For the year ended December 31, 2011, retailer, Best Buy Inc. and distributor, Ingram Micro, Inc. represented approximately 11% and 10% of net revenues respectively.
Property and equipment by geographic location are as follows (in thousands):

 
December 31,
2013
 
December 31,
2012
United States
$
10,273

 
$
9,898

Americas (excluding U.S.)
2,160

 
36

EMEA
914

 
1,173

China
11,905

 
6,763

APAC (excluding China)
1,942

 
1,155

 
$
27,194

 
$
19,025