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Employee Benefit and Related Expenses - Summary of Employee Benefit and Related Expenses (Detail) - CNY (¥)
¥ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Classes of employee benefits expense [abstract]      
Salaries, wages, labor service expenses and other benefits ¥ 86,610 ¥ 81,843 ¥ 74,427
Retirement costs: contributions to defined contribution retirement plans 15,908 12,096 11,086
Employee benefit and related expenses ¥ 102,518 ¥ 93,939 ¥ 85,513