EX-99.1 2 ontf-2024q1exx991.htm EX-99.1 Document
Exhibit 99.1
on24logo.jpg

ON24 Announces First Quarter 2024 Financial Results 

Achieved Total Revenue of $37.7 million and exceeded profitability targets for 4th consecutive quarter
Continued signs of stabilization in customer base driven by positive trends in gross retention
Strong enterprise business performance metrics; including record percentage of ARR in multiyear agreements and highest ARR per customer
Growth ARR uplift from momentum of early adopters of the ON24 next gen platform and AI-powered offerings
SAN FRANCISCO--(BUSINESS WIRE)--ON24 (NYSE: ONTF), an intelligent engagement platform for B2B sales and marketing, today announced financial results for the first quarter ended March 31, 2024.
“In Q1, we continued to execute against our strategic and financial targets, delivering solid topline results and achieving our profitability targets for the fourth quarter in a row,” said Sharat Sharan, co-founder and CEO of ON24. “Furthermore, we were pleased with continued signs of stability in our customer base with positive trends in gross retention rates, greater business diversification across customer verticals with mission-critical digital transformation use cases, and expansion through our newly launched AI-powered next generation platform. Looking forward, we are being prudent in our outlook for FY 2024 given continued pressure on marketing budgets, but we remain confident that the company is well-positioned to achieve its long-term goal of generating double-digit top-line growth with double-digit EBITDA margins.”
First Quarter 2024 Financial Highlights
Revenue:
Revenue from our Core Platform, including services, was $36.8 million.
Total revenue was $37.7 million.
ARR:
Core Platform ARR of $133.3 million as of March 31, 2024.
Total ARR of $136.5 million as of March 31, 2024.
GAAP Operating Loss was $12.5 million, compared to GAAP operating loss of $19.9 million in the first quarter of 2023.
Non-GAAP Operating Loss was $0.8 million, compared to non-GAAP operating loss of $4.2 million in the first quarter of 2023.
GAAP Net Loss was $10.7 million, or $(0.26) per diluted share, compared to GAAP net loss of $17.6 million, or $(0.37) per diluted share in the first quarter of 2023.
Non-GAAP Net Income was $1.0 million, or $0.02 per diluted share, compared to a non-GAAP net loss of $1.8 million, or $(0.04) per diluted share in the first quarter of 2023.
Adjusted EBITDA was $0.3 million.
Cash Flow: Net cash provided by operating activities was $2.1 million, compared to $4.2 million used in operating activities in the first quarter of 2023. Free cash flow was $1.1 million for the quarter, compared to $(4.3) million in the first quarter of 2023.
Cash, Cash Equivalents and Marketable Securities totaled $196.1 million as of March 31, 2024.









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For more information regarding non-GAAP operating income (loss), non-GAAP net income (loss) and free cash flows, see the section titled “Non-GAAP Financial Measures” below. For reconciliations of these non-GAAP financial measures to the most directly comparable GAAP financial measure, see the tables at the end of this press release.
Recent Business Highlights:
Strong momentum from early adopters of the ON24 Intelligent Engagement Platform and AI-powered ACE with AI-powered ACE ARR reaching the double-digit mark as a percentage of growth ARR in Q1.
ON24 named winner of the TrustRadius “Most Loved” award in the marketing technology category based on thousands of customer reviews.
With steadfast focus on enterprises, ON24 ranked top enterprise digital engagement platform for past 5 years on G2.
As focus on life sciences vertical continues, ON24 achieved Silver Certification in the Veeva Technology Partner Program.
Financial Outlook
For the second quarter of 2024, ON24 expects:
Core Platform Revenue, including services, to be in the range of $35.0 million to $36.0 million.
Total revenue of $35.8 million to $36.8 million.
Non-GAAP operating loss of $1.7 million to $0.7 million.
Non-GAAP net income per share of $0.00 to $0.02 using approximately 46.9 million diluted shares outstanding.
Restructuring charge of $0.6 million to $0.9 million, excluded from the Non-GAAP amounts above.
For the full year 2024, ON24 expects:
Core Platform Revenue, including services, to be in the range of $139.8 million to $143.8 million.
Total revenue of $143.0 million to $147.0 million.
Non-GAAP operating loss of $5.5 million to $3.5 million.
Non-GAAP net income per share of $0.03 to $0.07 per share using approximately 47.2 million diluted shares outstanding.
Conference Call Information
ON24 will host a conference call and live webcast for analysts and investors today at 2:00 p.m. Pacific Time. Parties in the United States can access the call by dialing (866) 682-6100 or (862) 298-0702.
A webcast and management’s prepared remarks for today’s call will be accessible on ON24’s investor relations website at investors.on24.com. Approximately one hour after completion of the live call, an archived version of the webcast will be available on the Company’s investor relations website.









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Definitions of Certain Key Business Metrics
Core Platform: The ON24 Core Platform products include those listed below:
ON24 Elite: live, interactive webinar experience that engages prospective customers in real-time and can be made available in an on-demand format.
ON24 Breakouts: live breakout room experience that facilitates networking, collaboration and interactivity between users.
ON24 Forums: live, interactive experience that facilitates video-to-video interaction between presenters and audiences.
ON24 Go Live: live, interactive video event experience that enables presenters and attendees to engage face-to-face in real-time and can also be made available in an on-demand format.
ON24 Engagement Hub: always-on, rich multimedia content experience that prospective customers can engage anytime, anywhere.
ON24 Target: personalize and curate, rich landing page experience that engages specific segments of prospective customers to drive desired action.
ON24 AI-powered ACE: the next generation AI-powered analytics and content engine.
Annual Recurring Revenue (“ARR”): ARR is calculated as the sum of the annualized value of our subscription contracts as of the measurement date, including existing customers with expired contracts that we expect to be renewed. Our ARR amounts exclude professional services, overages from subscription customers and Legacy revenue.
Non-GAAP Financial Measures
In addition to our results determined in accordance with generally accepted accounting principles in the United States, or “GAAP”, we consider our non-GAAP operating income (loss), non-GAAP net income (loss), Adjusted EBITDA, and free cash flow in evaluating our operating performance. We define non-GAAP operating income (loss) as net income (loss) excluding, interest expense, other (income) expense, net, income tax, stock-based compensation, amortization of acquired intangible assets, shareholder activism related costs, restructuring costs, charges for underutilized real estate, and certain other costs. We define non-GAAP net income (loss) as net income (loss) excluding stock-based compensation, amortization of acquired intangible assets, shareholder activism related costs, restructuring costs, charges for underutilized real estate, and certain other costs. We define Adjusted EBITDA as net income (loss) excluding interest expense, other (income) expense, net, provision for income taxes, depreciation and amortization, amortization of acquired intangible assets, amortization of cloud implementation costs, stock-based compensation, restructuring costs, impairment charges, and shareholder activism related costs. We define free cash flow as net cash provided by (used in) operating activities, less purchases of property and equipment.
We use non-GAAP operating income (loss), non-GAAP net income (loss), and Adjusted EBITDA to evaluate our ongoing operations and for internal planning and forecasting purposes, and we use free cash flow to measure and evaluate cash generated through normal business operations. We believe non-GAAP operating income (loss), non-GAAP net income (loss), and Adjusted EBITDA may be helpful to investors because they provide consistency and comparability with past financial performance. We believe free cash flow may be helpful to investors because it reflects that some purchases of property and equipment are necessary to support ongoing operations, while providing a measure of cash available to acquire customers, expand within existing customers and otherwise pursue our business strategies.
However, these non-GAAP financial measures are each presented for supplemental informational purposes only, have limitations as analytical tools and should not be considered in isolation or as a substitute for financial information presented in accordance with GAAP. Non-GAAP financial measures have no standardized meanings prescribed by GAAP and are not prepared under a comprehensive set of accounting rules or principles. In addition, other companies, including companies in our industry, may calculate similarly-titled non-GAAP financial measures differently or may use other measures to evaluate their performance, all of which could reduce the usefulness of our non-GAAP financial measure as a tool for comparison.
We do not provide a quantitative reconciliation of the forward-looking non-GAAP financial measures included in this press release to the most directly comparable GAAP measures due to the high variability and difficulty to predict certain items excluded from these non-GAAP financial measures; in particular, the effects of stock-based









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compensation expense, and restructuring and transaction expenses. We expect the variability of these excluded items may have a significant, and potentially unpredictable, impact on our future GAAP financial results.
Reconciliations of these non-GAAP financial measures to their most directly comparable GAAP financial measure are included in the tables at the end of this press release.
Forward-Looking Statements
This document contains “forward-looking statements” under applicable securities laws. Such statements can be identified by words such as: “outlook,” “expect,” “target,” “believe,” “plan,” “future,” “may,” “should,” “will,” and similar references to future periods. Forward-looking statements include express or implied statements regarding our expected financial and operating results, the execution of our capital return program, the size of our market opportunity, the success of our new products and capabilities, including our new AI-powered Analytics and Content Engine, and other statements regarding our ability to achieve our business strategies, growth, or other future events or conditions. Such statements are based on our current beliefs, expectations, and assumptions about future events or conditions, which are subject to inherent risks and uncertainties, including our ability to attract new customers and expand sales to existing customers, decline in our growth rate; fluctuation in our performance, our history of net losses and expected increases in our expenses; competition and technological development in our markets and any decline in demand for our solutions; our ability to expand our sales and marketing capabilities and otherwise achieve our growth; the impact of the resumption of in-person marketing activities on our customer growth rate; disruptions or other issues with our technology or third-party services; compliance with data privacy, import and export controls, customs, sanctions and other laws and regulations; intellectual property matters; and matters relating to our common stock, along with the other risks and uncertainties discussed in the filings we make from time to time with the Securities and Exchange Commission. Actual results may differ materially from those indicated in forward-looking statements, and you should not place undue reliance on them. All statements herein are based only on information currently available to us and speak only as of the date hereof. Except as required by law, we undertake no obligation to update any such statement.
About ON24
ON24 is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth. Through its leading intelligent engagement platform, ON24 enables customers to combine best-in-class experiences with personalization and content, to capture and act on connected insights at scale.
ON24 provides industry-leading companies, including 3 of the 5 largest global technology companies, 3 of the 5 top global asset management firms, 3 of the 5 largest global healthcare companies and 3 of the 5 largest global industrial companies, with a valuable source of first-party data to drive sales and marketing innovation, improve efficiency and increase business results. Headquartered in San Francisco, ON24 has offices globally in North America, EMEA and APAC. For more information, visit www.ON24.com.

© 2024 ON24, Inc. All rights reserved. ON24 and the ON24 logo are trademarks owned by ON24, Inc., and are registered in the United States Patent and Trademark Office and in other countries.









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ON24, INC.
Condensed Consolidated Balance Sheets
(in thousands)
(Unaudited)
 March 31, 2024December 31, 2023
Assets
Current assets
Cash and cash equivalents
$18,292 $53,209 
Marketable securities
177,766 145,497 
Accounts receivable, net
28,523 37,939 
Deferred contract acquisition costs, current
12,349 12,428 
Prepaid expenses and other current assets
6,922 4,714 
Total current assets
243,852 253,787 
Property and equipment, net
6,130 5,371 
Operating right-of-use assets2,650 2,981 
Intangible asset, net1,102 1,305 
Deferred contract acquisition costs, non-current
14,421 15,756 
Other long-term assets
1,009 1,102 
Total assets
$269,164 $280,302 
Liabilities and Stockholders’ Equity
Current liabilities
Accounts payable
$1,713 $1,914 
Accrued and other current liabilities
13,559 16,907 
Deferred revenue
73,117 74,358 
Finance lease liabilities, current44 127 
Operating lease liabilities, current2,867 2,779 
Total current liabilities
91,300 96,085 
Operating lease liabilities, non-current1,775 2,483 
Other long-term liabilities1,666 1,517 
Total liabilities
94,741 100,085 
Stockholders’ equity
Common stock
Additional paid-in capital
490,896 485,291 
Accumulated deficit
(316,216)(305,513)
Accumulated other comprehensive income (loss)(261)435 
Total stockholders’ equity
174,423 180,217 
Total liabilities and stockholders’ equity
$269,164 $280,302 









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ON24, INC.
Condensed Consolidated Statements of Operations
(in thousands, except share and per share data)
(Unaudited)
 Three Months Ended March 31,
 
2024
2023
Revenue:
Subscription and other platform
$34,829 $39,364 
Professional services
2,898 3,699 
Total revenue
37,727 43,063 
Cost of revenue:
Subscription and other platform(1)(4)
7,346 9,889 
Professional services(1)(4)
2,436 3,317 
Total cost of revenue
9,782 13,206 
Gross profit
27,945 29,857 
Operating expenses:
Sales and marketing(1)(4)
20,074 24,417 
Research and development(1)(2)(4)
9,109 11,099 
General and administrative(1)(3)(4)
11,236 14,278 
Total operating expenses
40,419 49,794 
Loss from operations
(12,474)(19,937)
Interest expense
11 29 
Other income, net
(2,277)(2,572)
Loss before provision for income taxes
(10,208)(17,394)
Provision for income taxes
495 196 
Net loss
(10,703)(17,590)
Net loss per share:
Basic and diluted
$(0.26)$(0.37)
Weighted-average shares used in computing net loss per share:
Basic and diluted
41,313,674 47,304,983 
(1)Includes stock-based compensation as follows:
Three Months Ended March 31,
20242023
Cost of revenue
Subscription and other platform
$668 $785 
Professional services
121 152 
Total cost of revenue
789 937 
Sales and marketing
3,058 3,057 
Research and development
2,128 2,021 
General and administrative
4,362 4,106 
Total stock-based compensation expense
$10,337 $10,121 
(2)Research and development expense for the three months ended March 31, 2024 and 2023 includes amortization of acquired intangible asset of $138 thousand and $142 thousand, respectively, in connection with the Vibbio acquisition in April 2022.
(3)General and administrative expense for the three months ended March 31, 2024 and 2023 includes fees related to shareholder activism of nil and $2,446 thousand, respectively.
(4)The results of operations for the three months ended March 31, 2024 and 2023 includes restructuring costs, which primarily represent severance and related expense due to restructuring activities, as follows:
Three Months Ended March 31,
20242023
Cost of revenue
Subscription and other platform$192 $785
Professional services12 54
Total cost of revenue204 839 
Sales and marketing675 1,211
Research and development112 773
General and administrative190 230
Total restructuring costs$1,181 $3,053 










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ON24, INC.
Condensed Consolidated Statements of Cash Flows
(In thousands)
(Unaudited)
 
Three Months Ended March 31,
 20242023
Cash flows from operating activities:
Net loss
$(10,703)$(17,590)
Adjustments to reconcile net loss to net cash used in operating activities:
Depreciation and amortization
1,233 1,417 
Stock-based compensation expense
10,337 10,121 
Amortization of deferred contract acquisition cost
3,843 3,893 
Provision for allowance for doubtful accounts and billing reserves
625 901 
Non-cash lease expense
391 497 
Accretion of marketable securities(1,507)(1,826)
Other
35 128 
Change in operating assets and liabilities:
Accounts receivable
8,791 9,405 
Deferred contract acquisition cost
(2,429)(3,546)
Prepaid expenses and other assets
(2,378)(2,069)
Accounts payable
(134)(1,353)
Accrued liabilities
(3,902)(1,089)
Deferred revenue
(1,241)(2,287)
Other liabilities
(823)(769)
Net cash provided by (used in) operating activities
2,138 (4,167)
Cash flows from investing activities:
Purchase of property and equipment
(1,038)(178)
Purchase of marketable securities
(74,093)(119,591)
Proceeds from maturities of marketable securities
38,521 199,210 
Proceeds from sale of marketable securities4,360 9,321 
Net cash (used in) provided by investing activities
(32,250)88,762 
Cash flows from financing activities:
Proceeds from exercise of stock options
753 255 
Payment for repurchase of common stock(5,270)(10,720)
Repayment of equipment loans(36)(71)
Repayment of finance lease obligations
(83)(411)
Net cash used in financing activities
(4,636)(10,947)
Effect of exchange rate changes on cash, cash equivalents and restricted cash
(173)130 
Net (decrease) increase in cash, cash equivalents and restricted cash
(34,921)73,778 
Cash, cash equivalents and restricted cash, beginning of period
53,298 27,169 
Cash, cash equivalents and restricted cash, end of period
$18,377 $100,947 
Reconciliation of cash, cash equivalents, and restricted cash to the condensed consolidated balance sheets:
Cash and cash equivalents
$18,292 $100,777 
Restricted cash included in other assets, non-current
85 170 
Total cash, cash equivalent, and restricted cash
$18,377 $100,947 










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ON24, INC.
Reconciliation of GAAP to Non-GAAP Results
(in thousands, except share and per share data)
(Unaudited)

Reconciliation of gross profit and gross margin
 Three Months Ended March 31,
 20242023
GAAP gross profit
$27,945$29,857
Add:
Stock-based compensation
789937
Restructuring costs204839
Non-GAAP gross profit
$28,938$31,633
GAAP gross margin
74 %69 %
Non-GAAP gross margin
77 %73 %

Reconciliation of operating expenses
 Three Months Ended March 31,
 20242023
GAAP sales and marketing
$20,074 $24,417 
Less:
Stock-based compensation
(3,058)(3,057)
Restructuring costs(675)(1,211)
Non-GAAP sales and marketing
$16,341 $20,149 
GAAP research and development
$9,109 $11,099 
Less:
Stock-based compensation
(2,128)(2,021)
Restructuring costs(112)(773)
Amortization of acquired intangible asset(138)(142)
Non-GAAP research and development
$6,731 $8,163 
GAAP general and administrative
$11,236 $14,278 
Less:
Stock-based compensation
(4,362)(4,106)
Restructuring costs(190)(230)
Fees related to shareholder activism— (2,446)
Non-GAAP general and administrative
$6,684 $7,496 









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ON24, INC.
Reconciliation of GAAP to Non-GAAP Results
(in thousands, except share and per share data)
(Unaudited)

Reconciliation of net loss to non-GAAP operating loss
 Three Months Ended March 31,
 20242023
Net loss
$(10,703)$(17,590)
Add:
Interest expense
11 29 
Other income, net(2,277)(2,572)
Provision for income taxes495 196 
Stock-based compensation
10,337 10,121 
Amortization of acquired intangible asset138 142 
Restructuring costs1,181 3,053 
Fees related to shareholder activism— 2,446 
Non-GAAP operating loss
$(818)$(4,175)

Reconciliation of net loss to Adjusted EBITDA
 Three Months Ended March 31,
 20242023
Net loss
$(10,703)$(17,590)
Add:
Interest expense
11 29 
Other income, net(2,277)(2,572)
Provision for income taxes495 196 
Depreciation and amortization1,095 1,275 
Amortization of acquired intangible asset138 142 
Amortization of cloud implementation costs
36 37 
Stock-based compensation
10,337 10,121 
Restructuring costs1,181 3,053 
Fees related to shareholder activism— 2,446 
Adjusted EBITDA
$313 $(2,863)

Reconciliation of net loss to non-GAAP net income (loss)
Three Months Ended March 31,
20242023
Net loss
$(10,703)$(17,590)
Add:
Stock-based compensation
10,337 10,121 
Amortization of acquired intangible asset138 142 
Restructuring costs1,181 3,053 
Fees related to shareholder activism— 2,446 
Non-GAAP net income (loss)
$953 $(1,828)









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ON24, INC.
Reconciliation of GAAP to Non-GAAP Results
(in thousands, except share and per share data)
(Unaudited)

Reconciliation of GAAP to Non-GAAP basic and diluted net income (loss) per share
Three Months Ended March 31,
20242023
GAAP basic and diluted net loss per share:
Net loss
$(10,703)$(17,590)
Weighted average common stock outstanding, basic and diluted
41,313,674 47,304,983 
Net loss per share, basic and diluted
$(0.26)$(0.37)
Three Months Ended March 31,
20242023
Non-GAAP basic and diluted net income (loss) per share:
Net loss
$(10,703)$(17,590)
Add:
Stock-based compensation
10,337 10,121 
Amortization of acquired intangible asset138 142 
Restructuring costs1,181 3,053 
Fees related to shareholder activism— 2,446 
Non-GAAP net income (loss)
$953 $(1,828)
Non-GAAP weighted-average common stock outstanding
Basic
41,313,674 47,304,983 
Diluted
45,624,532 47,304,983 
Non-GAAP net income (loss) per share of common stock:
Basic
$0.02 $(0.04)
Diluted
$0.02 $(0.04)









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ON24, INC.
Reconciliation of GAAP to Non-GAAP Results
(in thousands)
(Unaudited)


Reconciliation of GAAP Cash Flow from Operating Activities to Free Cash Flow
Three Months Ended March 31,
20242023
Net cash provided by (used in) operating activities:
$2,138 $(4,167)
Less: Purchases of property and equipment
(1,038)(178)
Free cash flow
$1,100 $(4,345)









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ON24, INC.
Revenue
(in thousands)
(Unaudited)

Three Months Ended March 31,
20242023
Core Platform
Subscription and other platform$34,060 $37,811 
Professional services2,755 3,395 
Total core platform revenue$36,815 $41,206 
Virtual Conference
Subscription and other platform$769 $1,553 
Professional services143 304 
Total virtual conference revenue$912 $1,857 
Revenue
Subscription and other platform $34,829 $39,364 
Professional services 2,898 3,699 
Total revenue $37,727 $43,063 










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Contacts
Media Contact:
Tessa Barron
press@on24.com

Investor Contact:
Lauren Sloane, The Blueshirt Group for ON24
investorrelations@on24.com









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