XML 35 R25.htm IDEA: XBRL DOCUMENT v3.25.3
Revenues (Tables)
 9 Months Ended
Oct. 31, 2025
Revenue from Contract with Customer [Abstract]  
Summary of Subscription and Support and Geographic Location Revenue
Subscription and support revenues consisted of the following (in millions):
 Three Months Ended October 31,Nine Months Ended October 31,
 2025202420252024
Agentforce Sales$2,297 $2,119 $6,695 $6,188 
Agentforce Service2,495 2,288 7,287 6,727 
Agentforce 360 Platform, Slack and Other2,180 1,825 6,227 5,329 
Agentforce Marketing and Agentforce Commerce1,361 1,334 4,051 3,924 
Agentforce Integration and Agentforce Analytics1,393 1,313 4,453 4,060 
$9,726 $8,879 $28,713 $26,228 
(1) In the third quarter of fiscal 2026, the Company renamed its service offerings to reference Agentforce. There were no changes in the allocation of revenue between these service offerings coming from this change.
Revenues by geographical region consisted of the following (in millions):
 Three Months Ended October 31,Nine Months Ended October 31,
 2025202420252024
Americas$6,703 $6,220 $19,908 $18,483 
Europe2,470 2,228 7,236 6,557 
Asia Pacific1,086 996 3,180 2,862 
$10,259 $9,444 $30,324 $27,902 
Schedule of Change in Unearned Revenue
The change in unearned revenue was as follows (in millions):
Three Months Ended October 31,Nine Months Ended October 31,
2025202420252024
Unearned revenue, beginning of period$16,555 $15,222 $20,743 $19,003 
Billings and other (1)8,700 7,694 24,577 22,371 
Revenue recognized over time(9,833)(9,023)(28,727)(26,446)
Revenue recognized at a point in time(426)(421)(1,597)(1,456)
Unearned revenue, end of period$14,996 $13,472 $14,996 $13,472 
(1) Other includes, for example, the impact of foreign currency translation as well as contributions from contract assets and business combinations.
Summary of Remaining Performance Obligation
Remaining performance obligation consisted of the following (in billions):
 CurrentNoncurrentTotal
As of October 31, 2025$29.4 $30.1 $59.5 
As of January 31, 2025$30.2 $33.2 $63.4