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Consolidated Statements of Operations - USD ($)
shares in Millions, $ in Millions
12 Months Ended
Jan. 31, 2022
Jan. 31, 2021
Jan. 31, 2020
Revenues:      
Total revenues $ 26,492 $ 21,252 $ 17,098
Cost of revenues:      
Total cost of revenues [1],[2] 7,026 5,438 4,235
Gross profit 19,466 15,814 12,863
Operating expenses:      
Research and development [1],[2] 4,465 3,598 2,766
Marketing and sales [1],[2] 11,855 9,674 7,930
General and administrative [1],[2] 2,598 2,087 1,704
Loss on settlement of Salesforce.org reseller agreement [1],[2] 0 0 166
Total operating expenses [1],[2] 18,918 15,359 12,566
Income from operations 548 455 297
Gains on strategic investments, net 1,211 2,170 427
Other expense (227) (64) (18)
Income before benefit from (provision for) income taxes 1,532 2,561 706
Benefit from (provision for) income taxes [3] (88) 1,511 (580)
Net income $ 1,444 $ 4,072 $ 126
Basic net income per share (in dollars per share) $ 1.51 $ 4.48 $ 0.15
Diluted net income per share (in dollars per share) $ 1.48 $ 4.38 $ 0.15
Shares used in computing basic net income per share (in shares) 955 908 829
Shares used in computing diluted net income per share (in shares) 974 930 850
Subscription and support      
Revenues:      
Total revenues $ 24,657 $ 19,976 $ 16,043
Cost of revenues:      
Total cost of revenues [1],[2] 5,059 4,154 3,198
Professional services and other      
Revenues:      
Total revenues 1,835 1,276 1,055
Cost of revenues:      
Total cost of revenues [1],[2] $ 1,967 $ 1,284 $ 1,037
[1] Amounts include amortization of intangible assets acquired through business combinations, as follows:
Fiscal Year Ended January 31,
202220212020
Cost of revenues$897 $662 $440 
Marketing and sales727 459 352 
[2] Amounts include stock-based expense, as follows:
 Fiscal Year Ended January 31,
 202220212020
Cost of revenues$386 $241 $204 
Research and development918 703 510 
Marketing and sales1,104 941 852 
General and administrative371 305 219 
[3] During fiscal 2021, the Company recorded approximately $2.0 billion of a one-time benefit from a discrete tax item related to the recognition of deferred tax assets resulting from an intra-entity transfer of intangible property.