Revenues

12 Months Ended

Jan. 31, 2022

Revenue from Contract with Customer [Abstract]

Revenues

Revenues

Disaggregation of Revenue

Subscription and Support Revenue by the Company's Service Offerings

Subscription and support revenues consisted of the following (in millions):

	Fiscal Year Ended January 31,
	2022		2021		2020
Sales	$	5,989	$	5,191	$	4,598
Service	6,474		5,377		4,466
Platform and Other (1)	4,509		3,324		2,787
Marketing and Commerce	3,902		3,133		2,506
Data	3,783		2,951		1,686
	$	24,657	$	19,976	$	16,043

(1) Slack revenues are included in Platform and Other.

Total Revenue by Geographic Locations

Revenues by geographical region consisted of the following (in millions):

	Fiscal Year Ended January 31,
	2022		2021		2020
Americas	$	17,983	$	14,736	$	12,051
Europe	6,016		4,501		3,430
Asia Pacific	2,493		2,015		1,617
	$	26,492	$	21,252	$	17,098

Revenues by geography are determined based on the region of the Company's contracting entity, which may be different than the region of the customer. Americas revenue attributed to the United States was approximately 94 percent during fiscal 2022, 95 percent during fiscal 2021, and 96 percent during fiscal 2020. No other country represented more than ten percent of total revenue during fiscal 2022, 2021 and 2020, respectively.

Contract Balances

Contract Assets

The Company records a contract asset when revenue recognized on a contract exceeds the billings. Contract assets were $587 million as of January 31, 2022 as compared to $477 million as of January 31, 2021, and are included in prepaid expenses and other current assets and deferred tax assets and other assets, net on the consolidated balance sheets.

Unearned Revenue

Unearned revenue represents amounts that have been invoiced in advance of revenue recognition and is recognized as revenue when transfer of control to customers has occurred or services have been provided. The unearned revenue balance does not represent the total contract value of annual or multi-year, non-cancelable subscription agreements. The unearned revenue balance is influenced by several factors, including seasonality, the compounding effects of renewals, invoice duration, invoice timing, dollar size and new business linearity within the quarter.

The change in unearned revenue was as follows (in millions):

	Fiscal Year Ended January 31,
	2022		2021
Unearned revenue, beginning of period	$	12,607	$	10,662
Billings and other (1)	29,011		23,096
Contribution from contract asset	110		28
Revenue recognized over time	(24,841)		(19,955)
Revenue recognized at a point in time	(1,651)		(1,297)
Unearned revenue from business combinations	392		73
Unearned revenue, end of period	$	15,628	$	12,607

(1) Other includes, for example, the impact of foreign currency translation.

Revenue recognized over time primarily includes Cloud Services revenue which is generally recognized over time, professional services revenue, which is generally recognized ratably or as delivered, training revenue, which is primarily recognized as delivered, and software support and updates revenue which is generally recognized ratably.

Revenue recognized at a point in time substantially consists of on-premises software licenses.

Approximately 47 percent of total revenue recognized in fiscal 2022 is from the unearned revenue balance as of January, 31, 2021.

Remaining Performance Obligation

Remaining performance obligation represents contracted revenue that has not yet been recognized and includes unearned revenue and unbilled amounts that will be recognized as revenue in future periods. Transaction price allocated to the remaining performance obligation is based on SSP. Remaining performance obligation is influenced by several factors, including seasonality, the timing of renewals, the timing of software license deliveries, average contract terms and foreign currency exchange rates. Remaining performance obligation is also impacted by acquisitions. Unbilled portions of the remaining performance obligation denominated in foreign currencies are revalued each period based on the period end exchange rates. Remaining performance obligation is subject to future economic risks, including bankruptcies, regulatory changes and other market factors.

The Company excludes amounts related to performance obligations from professional services contracts that are billed and recognized on a time-and-materials basis.

The majority of the Company's noncurrent remaining performance obligation is expected to be recognized in the next 13 to 36 months.

Remaining performance obligation consisted of the following (in billions):

	Current		Noncurrent		Total
As of January 31, 2022 (1)	$	22.0	$	21.7	$	43.7
As of January 31, 2021	$	18.0	$	18.1	$	36.1

(1) Includes approximately $1.2 billion of remaining performance obligation related to Slack.