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Net Income (Loss) Per Share - Reconciliation of Denominator Used in Calculation of Basic and Diluted Earnings Per Share (Details) - USD ($)
shares in Millions, $ in Millions
3 Months Ended 9 Months Ended
Oct. 31, 2020
Jul. 31, 2020
Apr. 30, 2020
Oct. 31, 2019
Jul. 31, 2019
Apr. 30, 2019
Oct. 31, 2020
Oct. 31, 2019
Numerator:                
Net income (loss) $ 1,081 $ 2,625 $ 99 $ (109) $ 91 $ 392 $ 3,805 $ 374
Denominator:                
Weighted-average shares outstanding for basic earnings per share (in shares) 911     879     905 809
Dilutive effect of employee stock awards (in shares) 28     0     21 20
Adjusted weighted-average shares outstanding and assumed conversions for diluted earnings (loss) per share (in shares) 939     879     926 829