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Intangible Assets Acquired Through Business Combinations and Goodwill - Intangible Assets Acquired From Business Combinations (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Oct. 31, 2020
Oct. 31, 2019
Oct. 31, 2020
Oct. 31, 2019
Jan. 31, 2020
Finite-lived Intangible Assets [Roll Forward]          
Intangible assets, gross, beginning balance     $ 6,922    
Additions and retirements, net     512    
Intangible assets, gross, ending balance $ 7,434   7,434    
Accumulated amortization, beginning balance     (2,198)    
Expense and retirements, net     (838)    
Accumulated amortization, ending balance (3,036)   (3,036)    
Intangible assets, net, beginning balance     4,724    
Intangible assets, net, ending balance 4,398   $ 4,398    
Weighted Average Remaining Useful Life (Years)     5 years 3 months 18 days    
Amortization of intangible assets 283 $ 266 $ 838 $ 522  
Customer contract assets 574   574   $ 449
Other assets          
Finite-lived Intangible Assets [Roll Forward]          
Customer contract assets 54   54   $ 93
Acquired developed technology          
Finite-lived Intangible Assets [Roll Forward]          
Intangible assets, gross, beginning balance     3,598    
Additions and retirements, net     190    
Intangible assets, gross, ending balance 3,788   3,788    
Accumulated amortization, beginning balance     (1,249)    
Expense and retirements, net     (494)    
Accumulated amortization, ending balance (1,743)   (1,743)    
Intangible assets, net, beginning balance     2,349    
Intangible assets, net, ending balance 2,045   $ 2,045    
Weighted Average Remaining Useful Life (Years)     3 years 4 months 24 days    
Customer relationships          
Finite-lived Intangible Assets [Roll Forward]          
Intangible assets, gross, beginning balance     $ 3,252    
Additions and retirements, net     316    
Intangible assets, gross, ending balance 3,568   3,568    
Accumulated amortization, beginning balance     (888)    
Expense and retirements, net     (331)    
Accumulated amortization, ending balance (1,219)   (1,219)    
Intangible assets, net, beginning balance     2,364    
Intangible assets, net, ending balance 2,349   $ 2,349    
Weighted Average Remaining Useful Life (Years)     7 years    
Other          
Finite-lived Intangible Assets [Roll Forward]          
Intangible assets, gross, beginning balance     $ 72    
Additions and retirements, net     6    
Intangible assets, gross, ending balance 78   78    
Accumulated amortization, beginning balance     (61)    
Expense and retirements, net     (13)    
Accumulated amortization, ending balance (74)   (74)    
Intangible assets, net, beginning balance     11    
Intangible assets, net, ending balance $ 4   $ 4    
Weighted Average Remaining Useful Life (Years)     3 years 7 months 6 days