Revenues (Tables)

9 Months Ended

Oct. 31, 2020

Revenue from Contract with Customer [Abstract]

Disaggregation of Revenue

Subscription and support revenues consisted of the following (in millions):

	Three Months Ended October 31,				Nine Months Ended October 31,
	2020		2019		2020		2019
Sales	$	1,311	$	1,168	$	3,835	$	3,371
Service	1,376		1,140		3,931		3,247
Platform and Other	1,594		1,287		4,470		3,041
Marketing and Commerce	804		644		2,264		1,821
	$	5,085	$	4,239	$	14,500	$	11,480

Total Revenue by Geographic Locations

Revenues by geographical region consisted of the following (in millions):

	Three Months Ended October 31,				Nine Months Ended October 31,
	2020		2019		2020		2019
Americas	$	3,758	$	3,216	$	10,724	$	8,649
Europe	1,149		880		3,253		2,421
Asia Pacific	512		417		1,458		1,177
	$	5,419	$	4,513	$	15,435	$	12,247

Unearned Revenue

The change in unearned revenue was as follows (in millions):

	Three Months Ended October 31,				Nine Months Ended October 31,
	2020		2019		2020		2019
Unearned revenue, beginning of period	$	8,711	$	7,142	$	10,662	$	8,564
Billings and other (1)	4,561		3,886		12,498		9,996
Contribution from contract asset	66		61		125		112
Revenue recognized ratably over time	(4,911)		(4,047)		(14,021)		(11,270)
Revenue recognized over time as delivered	(192)		(184)		(573)		(530)
Revenue recognized at a point in time	(316)		(282)		(841)		(447)
Unearned revenue from business combinations	4		282		73		433
Unearned revenue, end of period	$	7,923	$	6,858	$	7,923	$	6,858

(1) Other includes, for example, the impact of foreign currency translation.

Remaining Performance Obligation

Remaining performance obligation consisted of the following (in billions):

	Current		Noncurrent		Total
As of October 31, 2020	$	15.3	$	15.0	$	30.3
As of January 31, 2020	$	15.0	$	15.8	$	30.8