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Selected Quarterly Financial Information (Unaudited) (Details) - USD ($)
$ / shares in Units, $ in Millions
3 Months Ended 12 Months Ended
Jan. 31, 2020
Oct. 31, 2019
Jul. 31, 2019
Apr. 30, 2019
Jan. 31, 2019
Oct. 31, 2018
Jul. 31, 2018
Apr. 30, 2018
Jan. 31, 2020
Jan. 31, 2019
Jan. 31, 2018
Quarterly Financial Information Disclosure [Abstract]                      
Total revenues $ 4,851 $ 4,513 $ 3,997 $ 3,737 $ 3,603 $ 3,392 $ 3,281 $ 3,006 $ 17,098 $ 13,282 $ 10,540
Gross profit 3,631 3,379 3,030 2,823 2,657 2,503 2,432 2,239 12,863 9,831 7,767
Income (loss) from operations (36) 65 58 210 137 92 115 191 297 535 454
Net income (loss) $ (248) $ (109) $ 91 $ 392 $ 362 $ 105 $ 299 $ 344 $ 126 $ 1,110 $ 360
Basic net income (loss) per share (in dollars per share) $ (0.28) $ (0.12) $ 0.12 $ 0.51 $ 0.47 $ 0.14 $ 0.40 $ 0.47 $ 0.15 $ 1.48 $ 0.50
Diluted net income (loss) per share (in dollars per share) $ (0.28) $ (0.12) $ 0.11 $ 0.49 $ 0.46 $ 0.13 $ 0.39 $ 0.46 $ 0.15 $ 1.43 $ 0.49