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Business Combinations (Consideration Transferred) (Details) - USD ($)
$ in Millions
1 Months Ended 12 Months Ended
Oct. 31, 2019
Aug. 31, 2019
Jun. 30, 2019
Aug. 31, 2018
May 31, 2018
Jul. 31, 2015
Jan. 31, 2020
Jan. 31, 2019
[1],[2]
Jan. 31, 2018
[1],[2]
Business Acquisition [Line Items]                  
Loss on settlement of Salesforce.org reseller agreement     $ (166)       $ (166) $ 0 $ 0
Tableau Software, Inc.                  
Business Acquisition [Line Items]                  
Cash   $ 1              
Common stock issued   14,552              
Fair value of stock options and restricted stock awards assumed   292              
Total   $ 14,845              
ClickSoftware Technologies Ltd.                  
Business Acquisition [Line Items]                  
Cash $ 587                
Common stock issued 663                
Fair value of stock options and restricted stock awards assumed 81                
Fair value of pre-existing relationship 55                
Total $ 1,386         $ 14      
Salesforce.org                  
Business Acquisition [Line Items]                  
Cash     300            
Loss on settlement of Salesforce.org reseller agreement     (166)       $ (166) [1],[2]    
Total     $ 134            
Datorama                  
Business Acquisition [Line Items]                  
Cash       $ 136          
Common stock issued       537          
Fair value of stock options and restricted stock awards assumed       93          
Total       $ 766          
MuleSoft                  
Business Acquisition [Line Items]                  
Cash         $ 4,860        
Common stock issued         1,178        
Fair value of stock options and restricted stock awards assumed         387        
Total         $ 6,425        
[1] Amounts include amortization of intangible assets acquired through business combinations, as follows:
 Fiscal Year Ended January 31,
 202020192018
Cost of revenues$440  $215  $166  
Marketing and sales352  232  121  
[2] Amounts include stock-based expense, as follows:
 Fiscal Year Ended January 31,
 202020192018
Cost of revenues$204  $161  $130  
Research and development510  307  260  
Marketing and sales852  643  469  
General and administrative219  172  138