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Intangible Assets Acquired Through Business Combinations and Goodwill (Tables)
12 Months Ended
Jan. 31, 2020
Goodwill and Intangible Assets Disclosure [Abstract]  
Intangible Assets Acquired From Business Combinations
Intangible assets acquired through business combinations are as follows (in millions):
Intangible Assets, GrossAccumulated AmortizationIntangible Assets, NetWeighted
Average
Remaining Useful Life (Years)
January 31, 2019Additions and retirements, netJanuary 31, 2020January 31, 2019Expense and retirements, net January 31, 2020January 31, 2019January 31, 2020
Acquired developed technology$1,429  $2,169  $3,598  $(889) $(360) $(1,249) $540  $2,349  4.1
Customer relationships1,938  1,314  3,252  (560) (328) (888) 1,378  2,364  6.5
Other (1)52  20  72  (47) (14) (61)  11  0.9
Total$3,419  $3,503  $6,922  $(1,496) $(702) $(2,198) $1,923  $4,724  5.3
(1) Included in other are trade names, trademarks and territory rights.
Expected Future Amortization Expense for Purchased Intangible Assets
The expected future amortization expense for intangible assets as of January 31, 2020 is as follows (in millions):
Fiscal Period:
Fiscal 2021$1,059  
Fiscal 2022984  
Fiscal 2023833  
Fiscal 2024750  
Fiscal 2025513  
Thereafter585  
Total amortization expense$4,724  
Schedule of Goodwill
The changes in the carrying amounts of goodwill, which is generally not deductible for tax purposes, were as follows (in millions):
Balance at January 31, 2018$7,314  
Acquisitions5,536  
Other adjustments 
Balance as of January 31, 2019$12,851  
Tableau10,806  
ClickSoftware1,132  
Salesforce.org164  
MapAnything152  
Other acquisitions and adjustments (1)29  
Balance as of January 31, 2020$25,134  
(1) Adjustments include adjustments of acquisition date fair value, including the effect of foreign currency translation.