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Product revenue is typically sold under annually renewable agreements, and revenues from these agreements, as well as revenues from bundled software-hardware systems, which do not recur, are recognized ratably over the contractual term. Product revenues also consist of the sale and licensing of third-party software and hardware that is not bundled with the Company's software. Revenue is recognized upon shipment of the products to clients. No authoritative reference available. false 5 Professional services 2 us-gaap_TechnologyServicesRevenue us-gaap true credit duration No definition available. false false false false false false false false false false false totallabel false 1 false true false false 8515000 8515 false false false 2 false true false false 10546000 10546 false false false 3 false true false false 26105000 26105 false false false 4 false true false false 25597000 25597 false false false xbrli:monetaryItemType monetary Revenue from providing technology services. The services may include training, installation, engineering or consulting. Consulting services often include implementation support, software design or development, or the customization or modification of the licensed software. 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Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 128 -Paragraph 40 -Subparagraph a Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 128 -Paragraph 8 true 1 Includes the Cost of product revenues amounts related to stock-based compensation $347 and $316 for three months ended September 30, 2009 and 2010 respectively, and $923 and $923 for nine months ended September 30, 2009 and 2010 respectively. 2 Includes the Cost of professional services revenues amounts related to stock-based compensation $138 and $179 for three months ended September 30, 2009 and 2010 respectively, and $398 and $476 for nine months ended September 30, 2009 and 2010 respectively. 3 Includes the Research and development amounts related to stock-based compensation $284 and $335 for three months ended September 30, 2009 and 2010 respectively, and $768 and $898 for nine months ended September 30, 2009 and 2010 respectively. 4 Includes the Sales and marketing amounts related to stock-based compensation $1,501 and $2,122 for three months ended September 30, 2009 and 2010, respectively and $4,625 and $5,843 for nine months ended September 30, 2009 and 2010 respectively. 5 Includes the General and administrative amounts related to stock-based compensation $1,775 and $1,957, for three months ended September 30, 2009 and 2010, respectively, and $5,270 and $6,792 for nine months ended June 30, 2009 and 2010 respectively. 4 27 false Thousands NoRounding NoRounding false true