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Organization and Summary of Significant Accounting Policies (Tables)
12 Months Ended
Dec. 31, 2018
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Summary of Allowance for Doubtful Accounts
   

Balance at

Beginning of

Period

   

Adjustments to

Costs and

Expenses

   

Write-

offs

   

Balance at

End of

Period

 
Allowance for doubtful accounts:                        
Year ended December 31, 2017   $ 19     $ 34     $ (44 )   $ 9  
Year ended December 31, 2018   $ 9     $ 24     $ (20 )   $ 13  
Summary of Cash, Cash Equivalents and Investments

 

    For the Year Ended December 31, 2018  
   

Amortized

Cost

   

Gross

Unrealized

Gains

    Gross Unrealized Losses       Fair Value  
Cash   $ 8,391     $     $     $ 8,391  
Money market fund     14,295                   14,295  
Certificates of deposit     1,171             (1 )     1,170  
Commercial paper     3,986             (1 )     3,985  
Corporate notes and bonds     14,899             (66 )     14,833  
U.S. government agency securities     6,976             (1 )     6,975  
    $ 49,718     $     $ (69 )   $ 49,649  
Classified as:                                
Cash and cash equivalents   $ 25,182     $     $     $ 25,182  
Short-term investments     24,536             (69 )     24,467  
    $ 49,718     $     $ (69 )   $ 49,649  

 

    For the Year Ended December 31, 2017  
   

Amortized

Cost

   

Gross

Unrealized

Gains

    Gross Unrealized Losses       Fair Value  
Cash   $ 7,408     $     $     $ 7,408  
Money market fund     10,643     $       (1 )     10,642  
Certificates of deposit     1,207             (2 )     1,205  
Commercial paper     2,494             (1 )     2,493  
Corporate notes and bonds     22,846             (76 )     22,770  
U.S. government agency securities     4,719             (4 )     4,715  
    $ 49,317     $     $ (84 )   $ 49,233  
Classified as:                                
Cash and cash equivalents   $ 18,051     $     $ (1 )   $ 18,050  
Short-term investments     31,266             (83 )     31,183  
    $ 49,317     $     $ (84 )   $ 49,233  
Summary of Estimated Fair Value of Available-For-Sale Securities Classified by Stated Maturity Date
    December 31,  
    2018     2017  
Due within one year   $ 20,874     $ 22,228  
Due within two years     3,593       8,955  
    $ 24,467     $ 31,183  
Summary of Unrealized Losses for Available-For-Sale Investments
As of December 31, 2018   In Loss Position Less Than 12 Months      

In Loss Position

More Than 12 Months

    Total in Loss Position    
Description   Fair Value     Unrealized Losses       Fair Value     Unrealized Losses     Fair Value     Unrealized Losses    
Certificates of deposit   $ 720     $ (1 )   $     $     $ 719     $ (1 )
Corporate notes and bonds     18,883       (67 )                 18,816       (67 )
U.S. government agency securities     6,976       (1 )                 6,975       (1 )
Total   $ 26,579     $ (69 )   $     $     $ 26,510     $ (69 )

 

As of December 31, 2017   In Loss Position Less Than 12 Months     In Loss Position More Than 12 Months     Total in Loss Position  
Description   Fair Value      Unrealized Losses      Fail Value      Unrealized Losses      Fair Value      Unrealized Losses   
Certificates of deposit   $ 718     $ (2 )   $     $     $ 718     $ (2 )
Corporate notes and bonds     16,530       (32 )     6,947       (47 )     23,477       (79 )
U.S. government agency securities     3,720       (3 )     998             4,718       (3 )
Total   $ 20,968     $ (37 )   $ 7,945     $ (47 )   $ 28,913     $ (84 )
Disaggregation of revenue
    Twelve months ended December 31,  
    2018     2017  
Services   $ 64,476     $ 54,670  
Software and other     5,073       5,451  
             Total revenue   $ 69,549     $ 60,121  
Computation of Basic and Diluted Net Earnings (Loss) per Share
    Year Ended December 31,    
    2018       2017    
Net loss   $ (9,100 )   $ (1,526 )
Basic:                
Weighted-average shares of common stock outstanding     18,826       18,644  
Shares used in computing basic net loss per share     18,826       18,644  
Basic net loss per share   $ (0.48 )   $ (0.08 )
Diluted:                
Weighted-average shares of common stock outstanding     18,826       18,644  
Add: Common equivalent shares outstanding            
Shares used in computing diluted net loss per share     18,826       18,644  
Diluted net loss per share   $ (0.48 )   $ (0.08 )
Components of Accumulated Other Comprehensive Loss
    Foreign Currency Translation Losses       Unrealized Gains (Losses) on Investments      Total    
Balance as of December 31, 2017   $ (2,024 )   $ (84 )   $ (2,108 )
Current-period other comprehensive gain (loss)     (414 )     15       (399 )
Balance as of December 31, 2018   $ (2,438 )   $ (69 )   $ (2,507 )
Fair Value of Stock-Based Awards Valuation Assumptions
    Stock Option Plan       Employee Stock Purchase Plan    
    2018       2017       2018       2017    
Risk-free interest rate     2.43 %     1.71 %     2.31 %     0.5 %
Expected term (in years)     3.0       3.0       0.5       0.5  
Volatility     41.2 %     41.2 %     29.0 %     39.0 %
Expected dividend     0 %     0 %     0 %     0 %
Weighted average grant-date fair value   $ 0.84     $ 0.68     $ 0.67     $ 0.39  
Stock-Based Compensation Expense
    For the Year Ended December 31,  
    2018     2017  
Stock-based compensation expense related to grants of:            
Stock options   $ 395     $ 144  
ESPP     16       21  
RSU     269       265  
    $ 680     $ 430  
Stock-based compensation expense recognized in:                
Cost of service   $ 63     $ 109  
Cost of software and others     -       4  
Research and development     42       78  
Sales and marketing     54       59  
General and administrative     521       180  
    $ 680     $ 430  
Fair Value Hierarchy for Financial Assets Measured at Fair Value on Recurring Basis
As of December 31, 2018   Level 1     Level 2     Level 3     Total  
                         
Money market funds   $ 14,295     $     $     $ 14,295  
Certificates of deposit           1,170             1,170  
Commercial paper           3,985             3,985  
Corporate notes and bonds           14,833             14,833  
U.S. government agency securities           6,975             6,975  
Total   $ 14,295     $ 26,963     $     $ 41,258  

 

As of December 31, 2017   Level 1     Level 2     Level 3     Total  
Money market funds   $ 10,642     $     $     $ 10,642  
Certificates of deposit           1,206             1,206  
Commercial paper           2,493             2,493  
Corporate notes and bonds           22,769             22,769  
U.S. government agency securities           4,715             4,715  
Total   $ 10,642     $ 31,183     $     $ 41,825  
Summary of Long-Lived Assets by Geographic Areas
    December 31,  
    2018     2017  
United States   $ 702     $ 1,132  
India     -       -  
Philippines     1       1  
Total   $ 703     $ 1,133