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Proc-Type: 2001,MIC-CLEAR
Originator-Name: webmaster@www.sec.gov
Originator-Key-Asymmetric:
 MFgwCgYEVQgBAQICAf8DSgAwRwJAW2sNKK9AVtBzYZmr6aGjlWyK3XmZv3dTINen
 TWSM7vrzLADbmYQaionwg5sDW3P6oaM5D3tdezXMm7z1T+B+twIDAQAB
MIC-Info: RSA-MD5,RSA,
 EK3CBFmVxZiQ1YkYHzPZg0pt6D2LKE4fhaLx//xrwonbRSjJOe5bo9chWI7mglX3
 oETgaBTBNk2yZDWvczUo6A==

<SEC-DOCUMENT>0001181431-03-015655.txt : 20030728
<SEC-HEADER>0001181431-03-015655.hdr.sgml : 20030728
<ACCEPTANCE-DATETIME>20030728125128
ACCESSION NUMBER:		0001181431-03-015655
CONFORMED SUBMISSION TYPE:	4
PUBLIC DOCUMENT COUNT:		1
CONFORMED PERIOD OF REPORT:	20030725
FILED AS OF DATE:		20030728

ISSUER:		

	COMPANY DATA:	
		COMPANY CONFORMED NAME:			SUPPORTSOFT INC
		CENTRAL INDEX KEY:			0001104855
		STANDARD INDUSTRIAL CLASSIFICATION:	SERVICES-COMPUTER PROCESSING & DATA PREPARATION [7374]
		IRS NUMBER:				943282005
		STATE OF INCORPORATION:			DE
		FISCAL YEAR END:			1231

	BUSINESS ADDRESS:	
		STREET 1:		575 BROADWAY
		CITY:			REDWOOD
		STATE:			CA
		ZIP:			94063
		BUSINESS PHONE:		6502334539

	MAIL ADDRESS:	
		STREET 1:		575 BROADWAY
		CITY:			REDWOOD
		STATE:			CA
		ZIP:			94063

	FORMER COMPANY:	
		FORMER CONFORMED NAME:	SUPPORT COM INC
		DATE OF NAME CHANGE:	20000201

REPORTING-OWNER:	

	OWNER DATA:	
		COMPANY CONFORMED NAME:			BEATTIE BRIAN M
		CENTRAL INDEX KEY:			0001231490

	FILING VALUES:
		FORM TYPE:		4
		SEC ACT:		1934 Act
		SEC FILE NUMBER:	000-30901
		FILM NUMBER:		03805415

	MAIL ADDRESS:	
		STREET 1:		875 MAHLER RD
		STREET 2:		STE 280
		CITY:			BURLINGAME
		STATE:			CA
		ZIP:			94010
</SEC-HEADER>
<DOCUMENT>
<TYPE>4
<SEQUENCE>1
<FILENAME>rrd14168.xml
<DESCRIPTION>FORM 4 BEATTIE 7.25
<TEXT>
<XML>
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    <schemaVersion>X0201</schemaVersion>

    <documentType>4</documentType><periodOfReport>2003-07-25</periodOfReport><notSubjectToSection16>0</notSubjectToSection16>
    <issuer>
        <issuerCik>0001104855</issuerCik>
        <issuerName>SUPPORTSOFT INC</issuerName>
        <issuerTradingSymbol>SPRT</issuerTradingSymbol></issuer><reportingOwner>
        <reportingOwnerId>
            <rptOwnerCik>0001231490</rptOwnerCik>
            <rptOwnerName>BEATTIE BRIAN M</rptOwnerName>
        </reportingOwnerId>
        <reportingOwnerAddress>
            <rptOwnerStreet1>SUPPORTSOFT</rptOwnerStreet1>
            <rptOwnerStreet2>575 BROADWAY</rptOwnerStreet2>
            <rptOwnerCity>REDWOOD CITY</rptOwnerCity>
            <rptOwnerState></rptOwnerState>
            <rptOwnerZipCode>94063</rptOwnerZipCode>
            <rptOwnerStateDescription></rptOwnerStateDescription>
        </reportingOwnerAddress>
            <reportingOwnerRelationship>
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/directOrIndirectOwnership><natureOfOwnership><value>Trust</value><footnoteId id="F1"/><footnoteId id="F2"/></natureOfOwnership></ownershipNature></nonDerivativeTransaction><nonDerivativeTransaction><securityTitle><value>COMMON STOCK</value></securityTitle><transactionDate><value>2003-07-25</value></transactionDate><deemedExecutionDate><value>2003-07-25</value></deemedExecutionDate><transactionCoding><transactionFormType>4</transactionFormType><transactionCode>S</transactionCode><equitySwapInvolved>0</equitySwapInvolved></transactionCoding><transactionAmounts><transactionShares><value>9900</value></transactionShares><transactionPricePerShare><value>7.45</value></transactionPricePerShare><transactionAcquiredDisposedCode><value>D</value></transactionAcquiredDisposedCode></transactionAmounts><postTransactionAmounts><sharesOwnedFollowingTransaction><value>270328</value><footnoteId id="F1"/></sharesOwnedFollowingTransaction></postTransactionAmounts><ownershipNature><directOrIndirectOwnership><value>I</value></dir
ectOrIndirectOwnership><natureOfOwnership><value>Trust</value><footnoteId id="F1"/><footnoteId id="F2"/></natureOfOwnership></ownershipNature></nonDerivativeTransaction><nonDerivativeTransaction><securityTitle><value>COMMON STOCK</value></securityTitle><transactionDate><value>2003-07-25</value></transactionDate><deemedExecutionDate><value>2003-07-25</value></deemedExecutionDate><transactionCoding><transactionFormType>4</transactionFormType><transactionCode>S</transactionCode><equitySwapInvolved>0</equitySwapInvolved></transactionCoding><transactionAmounts><transactionShares><value>500</value></transactionShares><transactionPricePerShare><value>7.46</value></transactionPricePerShare><transactionAcquiredDisposedCode><value>D</value></transactionAcquiredDisposedCode></transactionAmounts><postTransactionAmounts><sharesOwnedFollowingTransaction><value>269828</value><footnoteId id="F1"/></sharesOwnedFollowingTransaction></postTransactionAmounts><ownershipNature><directOrIndirectOwnership><value>I</value></directOr
IndirectOwnership><natureOfOwnership><value>Trust</value><footnoteId id="F1"/><footnoteId id="F2"/></natureOfOwnership></ownershipNature></nonDerivativeTransaction><nonDerivativeTransaction><securityTitle><value>COMMON STOCK</value></securityTitle><transactionDate><value>2003-07-25</value></transactionDate><deemedExecutionDate><value>2003-07-25</value></deemedExecutionDate><transactionCoding><transactionFormType>4</transactionFormType><transactionCode>S</transactionCode><equitySwapInvolved>0</equitySwapInvolved></transactionCoding><transactionAmounts><transactionShares><value>4278</value></transactionShares><transactionPricePerShare><value>7.48</value></transactionPricePerShare><transactionAcquiredDisposedCode><value>D</value></transactionAcquiredDisposedCode></transactionAmounts><postTransactionAmounts><sharesOwnedFollowingTransaction><value>265550</value><footnoteId id="F1"/></sharesOwnedFollowingTransaction></postTransactionAmounts><ownershipNature><directOrIndirectOwnership><value>I</value></directOrIndi
rectOwnership><natureOfOwnership><value>Trust</value><footnoteId id="F1"/><footnoteId id="F2"/></natureOfOwnership></ownershipNature></nonDerivativeTransaction><nonDerivativeTransaction><securityTitle><value>COMMON STOCK</value></securityTitle><transactionDate><value>2003-07-25</value></transactionDate><deemedExecutionDate><value>2003-07-25</value></deemedExecutionDate><transactionCoding><transactionFormType>4</transactionFormType><transactionCode>S</transactionCode><equitySwapInvolved>0</equitySwapInvolved></transactionCoding><transactionAmounts><transactionShares><value>500</value></transactionShares><transactionPricePerShare><value>7.49</value></transactionPricePerShare><transactionAcquiredDisposedCode><value>D</value></transactionAcquiredDisposedCode></transactionAmounts><postTransactionAmounts><sharesOwnedFollowingTransaction><value>265050</value><footnoteId id="F1"/></sharesOwnedFollowingTransaction></postTransactionAmounts><ownershipNature><directOrIndirectOwnership><value>I</value></directOrIndirectO
wnership><natureOfOwnership><value>Trust</value><footnoteId id="F1"/><footnoteId id="F2"/></natureOfOwnership></ownershipNature></nonDerivativeTransaction></nonDerivativeTable><footnotes><footnote id="F1">Includes 5,000 shares owned directly, as purchased through the SupportSoft ESPP Program.  Also includes, (i) 260,000 shares owned by the Beattie Limited Partnership (the reporting person is a general partner of the Beattie Limited Partnership), and (ii) 50 shares owned by the daughter of the reporting person. The reporting person disclaims beneficial ownership of the (i) and (ii) listed above, except to the extent of his pecuniary interest therein.</footnote><footnote id="F2">The reported securities are owned by Brian M. Beattie and Barbara J. Beattie, Trustees of the Beattie 1999 Living Trust.  The reporting person disclaims beneficial ownership of the reported securities, except to the extent of his pecuniary interest therein.</footnote></footnotes><ownerSignature><signatureName>Brian M. Beattie</signatur
eName><signatureDate>2003-07-25</signatureDate></ownerSignature></ownershipDocument>



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</SEC-DOCUMENT>
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