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Segment Information (Summary of Financial Information by Segment) (Details) (USD $)
In Thousands, unless otherwise specified
3 Months Ended
Mar. 31, 2015
Mar. 31, 2014
Revenue    
Hosted services – Business $ 50,613lpsn_BusinessServicesRevenue $ 39,680lpsn_BusinessServicesRevenue
Hosted services – Consumer 3,696lpsn_ConsumerServicesRevenue 3,910lpsn_ConsumerServicesRevenue
Professional services 5,461lpsn_ProfessionalServicesRevenue 4,238lpsn_ProfessionalServicesRevenue
Revenue 59,770us-gaap_Revenues 47,828us-gaap_Revenues
Cost of revenue 16,254us-gaap_CostOfRevenue [1],[2],[3] 11,735us-gaap_CostOfRevenue [1],[2],[3]
Sales and marketing 24,294us-gaap_SellingAndMarketingExpense [1],[3] 18,395us-gaap_SellingAndMarketingExpense [1],[3]
Amortization of purchased intangibles 1,313us-gaap_AmortizationOfIntangibleAssets 190us-gaap_AmortizationOfIntangibleAssets
Unallocated corporate expenses 19,964lpsn_SegmentReportingUnallocatedCorporateExpenses 18,450lpsn_SegmentReportingUnallocatedCorporateExpenses
Operating income (loss) (2,055)us-gaap_OperatingIncomeLoss (942)us-gaap_OperatingIncomeLoss
Business [Member]    
Revenue    
Hosted services – Business 50,613lpsn_BusinessServicesRevenue
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_BusinessMember
39,680lpsn_BusinessServicesRevenue
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_BusinessMember
Professional services 5,461lpsn_ProfessionalServicesRevenue
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_BusinessMember
4,238lpsn_ProfessionalServicesRevenue
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_BusinessMember
Revenue 56,074us-gaap_Revenues
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_BusinessMember
43,918us-gaap_Revenues
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_BusinessMember
Cost of revenue 15,617us-gaap_CostOfRevenue
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_BusinessMember
11,220us-gaap_CostOfRevenue
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_BusinessMember
Sales and marketing 22,852us-gaap_SellingAndMarketingExpense
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_BusinessMember
16,918us-gaap_SellingAndMarketingExpense
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_BusinessMember
Amortization of purchased intangibles 1,313us-gaap_AmortizationOfIntangibleAssets
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_BusinessMember
190us-gaap_AmortizationOfIntangibleAssets
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_BusinessMember
Operating income (loss) 16,292us-gaap_OperatingIncomeLoss
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_BusinessMember
15,590us-gaap_OperatingIncomeLoss
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_BusinessMember
Consumer [Member]    
Revenue    
Hosted services – Consumer 3,696lpsn_ConsumerServicesRevenue
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_ConsumerMember
3,910lpsn_ConsumerServicesRevenue
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_ConsumerMember
Revenue 3,696us-gaap_Revenues
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_ConsumerMember
3,910us-gaap_Revenues
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_ConsumerMember
Cost of revenue 637us-gaap_CostOfRevenue
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_ConsumerMember
515us-gaap_CostOfRevenue
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_ConsumerMember
Sales and marketing 1,442us-gaap_SellingAndMarketingExpense
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_ConsumerMember
1,477us-gaap_SellingAndMarketingExpense
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_ConsumerMember
Operating income (loss) 1,617us-gaap_OperatingIncomeLoss
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_ConsumerMember
1,918us-gaap_OperatingIncomeLoss
/ us-gaap_StatementBusinessSegmentsAxis
= lpsn_ConsumerMember
Corporate [Member]    
Revenue    
Unallocated corporate expenses 19,964lpsn_SegmentReportingUnallocatedCorporateExpenses
/ us-gaap_StatementBusinessSegmentsAxis
= us-gaap_CorporateMember
18,450lpsn_SegmentReportingUnallocatedCorporateExpenses
/ us-gaap_StatementBusinessSegmentsAxis
= us-gaap_CorporateMember
Operating income (loss) $ (19,964)us-gaap_OperatingIncomeLoss
/ us-gaap_StatementBusinessSegmentsAxis
= us-gaap_CorporateMember
$ (18,450)us-gaap_OperatingIncomeLoss
/ us-gaap_StatementBusinessSegmentsAxis
= us-gaap_CorporateMember
[1] Amounts include depreciation expense as follows: Cost of revenue $1,732 and $1,445 for the three months ended September 30, 2014 and 2013, respectively and $4,776 and $4,565 for the nine months ended September 30, 2014 and 2013, respectively, Sales and marketing $195 and $23 for the three months ended September 30, 2014 and 2013, respectively and $603 and $68 for the nine months ended September 30, 2014 and 2013, respectively, Product development $180 and $166 for the three months ended September 30, 2014 and 2013, respectively and $529 and $526 for the nine months ended September 30, 2014 and 2013, respectively, and General and administrative $237 and $368 for the three months ended September 30, 2014 and 2013, respectively and $651 and $891 for the nine months ended September 30, 2014 and 2013, respectively.
[2] 3) Amounts include amortization expense as follows: Cost of revenue $1,732 and $1,445 for the three months ended March 31, 2015 and 2014, respectively.
[3] Amounts include stock compensation expense as follows: Cost of revenue $365 and $635 for the three months ended September 30, 2014 and 2013, respectively and $1209 and $1557 for the nine months ended September 30, 2014 and 2013, respectively, Sales and marketing $1030 and $844 for the three months ended September 30, 2014 and 2013, respectively and $2,766 and $2,159 for the nine months ended September 30, 2014 and 2013, respectively, Product development $1,171 and $1,241 for the three months ended September 30, 2014 and 2013, respectively and $2,783 and $2,922 for the nine months ended September 30, 2014 and 2013, respectively, and General and administrative $1,088 and $1,078 for the three months ended September 30, 2014 and 2013, respectively and $2,800 and $3,111 for the nine months ended September 30, 2014 and 2013, respectively.