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Segment Information (Summary of Financial Information by Segment) (Details) (USD $)
In Thousands, unless otherwise specified
3 Months Ended 6 Months Ended
Jun. 30, 2014
Jun. 30, 2013
Jun. 30, 2014
Jun. 30, 2013
Revenue        
Hosted services – Business $ 41,996 $ 36,634 $ 81,677 $ 72,778
Hosted services – Consumer 4,539 3,776 8,448 7,395
Professional services 4,552 2,819 8,790 5,552
Revenue 51,087 43,229 98,915 85,725
Cost of revenue 13,161 [1],[2] 10,612 [1],[2] 24,896 [1],[2] 20,746 [1],[2]
Sales and marketing 20,077 [1],[2] 15,499 [1],[2] 38,472 [1],[2] 29,977 [1],[2]
Amortization of purchased intangibles 206 224 396 448
Unallocated corporate expenses 19,124 18,882 37,573 37,140
Operating income (loss) (1,481) (1,988) (2,422) (2,586)
Business [Member]
       
Revenue        
Hosted services – Business 41,996 36,634 81,677 72,778
Professional services 4,552 2,819 8,790 5,552
Revenue 46,548 39,453 90,467 78,330
Cost of revenue 12,483 9,974 23,627 19,510
Sales and marketing 18,799 14,243 35,717 27,449
Amortization of purchased intangibles 206 224 396 448
Operating income (loss) 15,060 15,012 30,727 30,923
Consumer [Member]
       
Revenue        
Hosted services – Consumer 4,539 3,776 8,448 7,395
Revenue 4,539 3,776 8,448 7,395
Cost of revenue 678 638 1,269 1,236
Sales and marketing 1,278 1,256 2,755 2,528
Operating income (loss) 2,583 1,882 4,424 3,631
Corporate [Member]
       
Revenue        
Unallocated corporate expenses 19,124 18,882 37,573 37,140
Operating income (loss) $ (19,124) $ (18,882) $ (37,573) $ (37,140)
[1] Amounts include stock compensation expense as follows: Cost of revenue $484 and $501 for the three months ended June 30, 2014 and 2013, respectively and $844 and $922 for the six months ended June 30, 2014 and 2013, respectively, Sales and marketing $923 and $569 for the three months ended June 30, 2014 and 2013, respectively and $1,737 and $1,315 for the six months ended June 30, 2014 and 2013, respectively, General and administrative $869 and $1,019 for the three months ended June 30, 2014 and 2013, respectively and $1,712 and $2,034 for the six months ended June 30, 2014 and 2013, respectively, and Product development $931 and $812 for the three months ended June 30, 2014 and 2013, respectively and $1,611 and $1,681 for the six months ended June 30, 2014 and 2013, respectively.
[2] Amounts include depreciation expense as follows: Cost of revenue $1,646 and $1,540 for the three months ended June 30, 2014 and 2013, respectively and $3,044 and $3,120 for the six months ended June 30, 2014 and 2013, respectively, Sales and marketing $201 and $22 for the three months ended June 30, 2014 and 2013, respectively and $408 and $45 for the six months ended June 30, 2014 and 2013, respectively, General and administrative $214 and $261 for the three months ended June 30, 2014 and 2013, respectively and $414 and $523 for the six months ended June 30, 2014 and 2013, respectively, and Product development $172 and $175 for the three months ended June 30, 2014 and 2013, respectively and $349 and $360 for the six months ended June 30, 2014 and 2013, respectively.