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CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended 12 Months Ended
Jun. 30, 2025
Mar. 31, 2025
Sep. 30, 2024
Jun. 30, 2024
Mar. 31, 2024
Jun. 30, 2025
Jun. 30, 2024
Dec. 31, 2024
OPERATING ACTIVITIES:                
Net loss $ (15,710) $ (14,133)   $ 41,795 $ (35,631) $ (29,843) $ 6,164  
Adjustments to reconcile net (loss) income to net cash used in operating activities:                
Stock-based compensation expense           8,969 13,458  
Depreciation 5,600     7,700   11,165 15,939  
Change in operating lease right-of-use assets           (25) 3,886  
Amortization of purchased intangible assets and finance leases           411 7,899  
Amortization of debt issuance costs and accretion of debt discount           3,727 1,343  
Impairment of goodwill 0     0   0 3,627  
Impairment of intangibles and other assets 0     8,347   0 10,568  
Gain on debt extinguishment 0     (73,083)   0 (73,083)  
Gain on change in fair value of warrants 0     0   (5,825) 0 $ 12,232
Interest expense           7,653 1,681  
Allowance for credit losses           (185) 8,928 14,959
Gain on disposition of business 0     (558)   0 (558)  
Deferred income taxes           165 199  
Changes in operating assets and liabilities:                
Accounts receivable           5,720 16,247  
Prepaid expenses and other assets           (25,345) 8,720  
Contract acquisition costs           4,175 7  
Accounts payable, accrued expenses and other current liabilities           6,399 (36,946)  
Deferred revenue           (2,136) (2,269)  
Other liabilities           203 (3,758)  
Net cash used in operating activities           (14,772) (16,832)  
INVESTING ACTIVITIES:                
Purchases of property and equipment, including internal-use software           (6,895) (16,457)  
Purchases of intangible assets           (1,052) (1,259)  
Net cash used in investing activities           (7,947) (17,716)  
FINANCING ACTIVITIES:                
Proceeds from issuance of common stock in connection with the exercise of options and ESPP           471 180  
Principal payments for finance leases           (27) (353)  
Proceeds from issuance of senior notes           0 50,000  
Payment of debt issuance costs           0 (4,231)  
Net cash provided by (used in) financing activities           444 (31,797)  
Effect of foreign exchange rate changes on cash and cash equivalents           1,001 (623)  
Net decrease in cash and cash equivalents           (21,274) (66,968)  
Cash and cash equivalents - beginning of year   $ 183,237 $ 145,957   $ 212,925 183,237 212,925 212,925
Cash and cash equivalents - end of period $ 161,963     $ 145,957   161,963 145,957 $ 183,237
Supplemental Cash Flow Information [Abstract]                
Cash paid for income taxes, net           197 1,203  
Cash paid for interest           4,531 292  
Cash Flow, Noncash Investing and Financing Activities Disclosure [Abstract]                
Purchase of property and equipment and intangible assets recorded in accounts payable           539 154  
2024 Notes                
FINANCING ACTIVITIES:                
Repayments of Convertible Debt           0 (72,492)  
2026 Notes                
Adjustments to reconcile net (loss) income to net cash used in operating activities:                
Gain on debt extinguishment     $ (5,000)          
FINANCING ACTIVITIES:                
Repayments of Convertible Debt           $ 0 $ (4,901)