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CREDIT CARD AND OTHER LOANS - Allowance for Loan Loss and Delinquencies (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2022
Jun. 30, 2021
Jun. 30, 2022
Jun. 30, 2021
Mar. 31, 2022
Dec. 31, 2021
Mar. 31, 2021
Dec. 31, 2020
Receivables $ 16,529   $ 16,529     $ 16,284    
Total credit card and other loans 17,769   17,769     17,399    
Total credit card loans - available to settle obligations of consolidated VIEs 12,369   12,369     11,215    
Unbilled finance charges 243   243     224    
Allowance for credit losses (1,992) $ (1,635) (1,992) $ (1,635) $ (1,826) (1,832) $ (1,843) $ (2,008)
Credit card and loan receivables, net $ 15,777   $ 15,777     15,567    
Period an account becomes past due before a proprietary collection scoring algorithm automatically scores the risk of an account becoming further delinquent     30 days          
Principal receivables balances contractually delinquent:                
Re-aged accounts as percentage of total credit card and loan receivables 1.60% 2.10% 1.60% 2.30%        
Modified Credit Card Receivables                
Impaired credit card and loan receivables $ 252   $ 252     281    
Allowance for loan loss on impaired credit card receivables $ 66   $ 66     $ 81    
Maximum percentage of credit card receivables to total portfolio 2.00%   2.00%     2.00%    
Average recorded investment in impaired credit card receivables $ 258 $ 415 $ 265 $ 449        
Interest income on modified credit card receivables 3 7 $ 7 16        
Number of days a loan is contractually past due before resulting in charge-off     180 days          
Number of days after notification of creditor's bankruptcy or death when an account is charged-off     60 days          
Actual charge-offs for unpaid interest and fees 148 $ 114 $ 284 $ 245        
Consolidated Variable Interest Entities                
Total credit card loans - available to settle obligations of consolidated VIEs 12,369   12,369     $ 11,215    
Credit card loans                
Receivables 17,536   $ 17,536     17,217    
Modified Credit Card Receivables                
Maximum period of time temporary programs' concessions remain in place     12 months          
Credit card loans | Maximum                
Modified Credit Card Receivables                
Number of days after notification of creditor's bankruptcy or death when an account is charged-off     180 days          
Installment (other) loans                
Receivables 233   $ 233     182    
Allowance for credit losses $ (17)   $ (17)     $ (14)    
Period for which interest and fee income accrue until balance, interest and other fees are paid or charged off on installment loan receivables     120 days          
Installment (other) loans | Maximum                
Period for which interest and fee income accrue until balance, interest and other fees are paid or charged off on installment loan receivables     120 days