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Segment Information (Details) (USD $)
In Millions, unless otherwise specified
3 Months Ended 9 Months Ended
Sep. 30, 2012
Sep. 30, 2011
Sep. 30, 2012
Sep. 30, 2011
Revenues        
Premiums $ 9,096 $ 9,342 $ 27,386 $ 27,190
Universal life and investment-type product policy fees 2,131 1,998 6,306 5,856
Net investment income 5,517 4,252 16,436 14,658
Other revenues 455 720 1,445 1,878
Net investment gains (losses) 22 (55) (152) (309)
Net derivative gains (losses) (718) 4,196 (604) 4,233
Total revenues 16,503 20,453 50,817 53,506
Expenses        
Policyholder benefits and claims and policyholder dividends 9,298 9,402 28,008 27,506
Interest credited to policyholder account balances 2,102 738 5,681 4,104
Goodwill impairment 1,868 0 1,868 0
Capitalization of DAC (1,302) (1,527) (3,981) (4,158)
Amortization of DAC and VOBA 1,008 1,718 3,201 3,911
Amortization of negative VOBA (170) (170) (506) (536)
Interest expense on debt 326 425 1,026 1,260
Other expenses 4,383 4,752 13,601 13,510
Total expenses 17,513 15,338 48,898 45,597
Provision for income tax expense (benefit) (53) 1,673 710 2,481
Income (loss) from continuing operations, net of income tax (957) 3,442 1,209 5,428
Retail [Member]
       
Expenses        
Goodwill impairment     1,692  
Corporate & Other [Member]
       
Expenses        
Goodwill impairment     176  
Operating Segments [Member]
       
Revenues        
Premiums 9,080 9,319 27,326 27,121
Universal life and investment-type product policy fees 2,048 1,906 6,056 5,646
Net investment income 5,048 4,961 15,297 14,746
Other revenues 435 418 1,313 1,232
Net investment gains (losses) 0 0 0 0
Net derivative gains (losses) 0 0 0 0
Total revenues 16,611 16,604 49,992 48,745
Expenses        
Policyholder benefits and claims and policyholder dividends 8,995 9,604 27,066 27,315
Interest credited to policyholder account balances 1,589 1,534 4,653 4,521
Goodwill impairment 0 0 0 0
Capitalization of DAC (1,301) (1,524) (3,976) (4,151)
Amortization of DAC and VOBA 1,051 1,162 3,231 3,295
Amortization of negative VOBA (155) (150) (456) (476)
Interest expense on debt 286 327 898 978
Other expenses 4,120 4,332 12,414 12,363
Total expenses 14,585 15,285 43,830 43,845
Provision for income tax expense (benefit) 579 324 1,758 1,376
Operating earnings 1,447 995 4,404 3,524
Operating Segments [Member] | The Americas [Member]
       
Revenues        
Premiums 6,417 6,708 19,253 19,410
Universal life and investment-type product policy fees 1,540 1,443 4,604 4,275
Net investment income 4,100 3,954 12,194 11,811
Other revenues 388 370 1,171 1,066
Net investment gains (losses) 0 0 0 0
Net derivative gains (losses) 0 0 0 0
Total revenues 12,445 12,475 37,222 36,562
Expenses        
Policyholder benefits and claims and policyholder dividends 7,254 7,877 21,781 22,275
Interest credited to policyholder account balances 1,078 1,085 3,216 3,210
Goodwill impairment 0 0 0 0
Capitalization of DAC (564) (791) (1,720) (2,126)
Amortization of DAC and VOBA 524 613 1,586 1,671
Amortization of negative VOBA (1) 0 (4) (4)
Interest expense on debt (1) 2 4 8
Other expenses 2,328 2,543 7,122 7,344
Total expenses 10,618 11,329 31,985 32,378
Provision for income tax expense (benefit) 597 366 1,721 1,365
Operating earnings 1,230 780 3,516 2,819
Operating Segments [Member] | Latin America [Member]
       
Revenues        
Premiums 610 672 1,948 1,913
Universal life and investment-type product policy fees 189 188 581 571
Net investment income 299 289 881 727
Other revenues 3 8 11 14
Net investment gains (losses) 0 0 0 0
Net derivative gains (losses) 0 0 0 0
Total revenues 1,101 1,157 3,421 3,225
Expenses        
Policyholder benefits and claims and policyholder dividends 507 576 1,667 1,534
Interest credited to policyholder account balances 99 95 289 280
Goodwill impairment 0 0 0 0
Capitalization of DAC (83) (78) (238) (231)
Amortization of DAC and VOBA 42 45 151 154
Amortization of negative VOBA (1) 0 (4) (4)
Interest expense on debt (4) 0 (3) 1
Other expenses 353 333 1,002 981
Total expenses 913 971 2,864 2,715
Provision for income tax expense (benefit) 36 45 122 119
Operating earnings 152 141 435 391
Operating Segments [Member] | Asia [Member]
       
Revenues        
Premiums 2,112 1,967 6,215 5,774
Universal life and investment-type product policy fees 388 357 1,102 1,020
Net investment income 709 643 2,150 1,799
Other revenues 4 8 17 28
Net investment gains (losses) 0 0 0 0
Net derivative gains (losses) 0 0 0 0
Total revenues 3,213 2,975 9,484 8,621
Expenses        
Policyholder benefits and claims and policyholder dividends 1,455 1,325 4,250 3,931
Interest credited to policyholder account balances 468 414 1,323 1,193
Goodwill impairment 0 0 0 0
Capitalization of DAC (579) (576) (1,721) (1,530)
Amortization of DAC and VOBA 396 407 1,188 1,163
Amortization of negative VOBA (128) (137) (387) (426)
Interest expense on debt 0 0 5 0
Other expenses 1,206 1,213 3,550 3,371
Total expenses 2,818 2,646 8,208 7,702
Provision for income tax expense (benefit) 136 107 437 298
Operating earnings 259 222 839 621
Operating Segments [Member] | Europe, the Middle East and Africa [Member]
       
Revenues        
Premiums 536 630 1,815 1,896
Universal life and investment-type product policy fees 82 67 233 236
Net investment income 122 151 406 455
Other revenues 35 29 98 84
Net investment gains (losses) 0 0 0 0
Net derivative gains (losses) 0 0 0 0
Total revenues 775 877 2,552 2,671
Expenses        
Policyholder benefits and claims and policyholder dividends 255 341 941 1,008
Interest credited to policyholder account balances 32 35 91 118
Goodwill impairment 0 0 0 0
Capitalization of DAC (158) (157) (535) (495)
Amortization of DAC and VOBA 130 142 456 461
Amortization of negative VOBA (26) (13) (65) (46)
Interest expense on debt 2 0 3 1
Other expenses 440 423 1,333 1,290
Total expenses 675 771 2,224 2,337
Provision for income tax expense (benefit) 38 41 116 130
Operating earnings 62 65 212 204
Operating Segments [Member] | Retail [Member]
       
Revenues        
Premiums 1,604 1,770 4,804 4,907
Universal life and investment-type product policy fees 1,132 1,027 3,365 3,050
Net investment income 1,930 1,842 5,735 5,585
Other revenues 221 204 647 583
Net investment gains (losses) 0 0 0 0
Net derivative gains (losses) 0 0 0 0
Total revenues 4,887 4,843 14,551 14,125
Expenses        
Policyholder benefits and claims and policyholder dividends 2,228 2,523 6,668 7,013
Interest credited to policyholder account balances 598 617 1,784 1,803
Goodwill impairment 0 0 0 0
Capitalization of DAC (430) (660) (1,352) (1,728)
Amortization of DAC and VOBA 438 521 1,319 1,363
Amortization of negative VOBA 0 0 0 0
Interest expense on debt 0 0 0 0
Other expenses 1,308 1,527 4,060 4,340
Total expenses 4,142 4,528 12,479 12,791
Provision for income tax expense (benefit) 253 101 703 443
Operating earnings 492 214 1,369 891
Operating Segments [Member] | Group, Voluntary & Worksite Benefits [Member]
       
Revenues        
Premiums 3,753 3,431 11,021 10,458
Universal life and investment-type product policy fees 166 159 497 473
Net investment income 450 448 1,325 1,330
Other revenues 100 97 320 287
Net investment gains (losses) 0 0 0 0
Net derivative gains (losses) 0 0 0 0
Total revenues 4,469 4,135 13,163 12,548
Expenses        
Policyholder benefits and claims and policyholder dividends 3,449 3,319 10,153 9,803
Interest credited to policyholder account balances 42 46 127 134
Goodwill impairment 0 0 0 0
Capitalization of DAC (38) (47) (102) (144)
Amortization of DAC and VOBA 40 43 98 140
Amortization of negative VOBA 0 0 0 0
Interest expense on debt 1 0 1 0
Other expenses 547 547 1,692 1,639
Total expenses 4,041 3,908 11,969 11,572
Provision for income tax expense (benefit) 145 74 401 325
Operating earnings 283 153 793 651
Operating Segments [Member] | Corporate Benefit Funding [Member]
       
Revenues        
Premiums 450 835 1,480 2,132
Universal life and investment-type product policy fees 53 69 161 181
Net investment income 1,421 1,375 4,253 4,169
Other revenues 64 61 193 182
Net investment gains (losses) 0 0 0 0
Net derivative gains (losses) 0 0 0 0
Total revenues 1,988 2,340 6,087 6,664
Expenses        
Policyholder benefits and claims and policyholder dividends 1,070 1,459 3,293 3,925
Interest credited to policyholder account balances 339 327 1,016 993
Goodwill impairment 0 0 0 0
Capitalization of DAC (13) (6) (28) (23)
Amortization of DAC and VOBA 4 4 18 14
Amortization of negative VOBA 0 0 0 0
Interest expense on debt 2 2 6 7
Other expenses 120 136 368 384
Total expenses 1,522 1,922 4,673 5,300
Provision for income tax expense (benefit) 163 146 495 478
Operating earnings 303 272 919 886
Operating Segments [Member] | Corporate & Other [Member]
       
Revenues        
Premiums 15 14 43 41
Universal life and investment-type product policy fees 38 39 117 115
Net investment income 117 213 547 681
Other revenues 8 11 27 54
Net investment gains (losses) 0 0 0 0
Net derivative gains (losses) 0 0 0 0
Total revenues 178 277 734 891
Expenses        
Policyholder benefits and claims and policyholder dividends 31 61 94 101
Interest credited to policyholder account balances 11 0 23 0
Goodwill impairment 0 0 0 0
Capitalization of DAC 0 0 0 0
Amortization of DAC and VOBA 1 0 1 0
Amortization of negative VOBA 0 0 0 0
Interest expense on debt 285 325 886 969
Other expenses 146 153 409 358
Total expenses 474 539 1,413 1,428
Provision for income tax expense (benefit) (192) (190) (516) (417)
Operating earnings (104) (72) (163) (120)
Significant Reconciling Items [Member]
       
Revenues        
Premiums 16 23 60 69
Universal life and investment-type product policy fees 83 92 250 210
Net investment income 469 (709) 1,139 (88)
Other revenues 20 302 132 646
Net investment gains (losses) 22 (55) (152) (309)
Net derivative gains (losses) (718) 4,196 (604) 4,233
Total revenues (108) 3,849 825 4,761
Expenses        
Policyholder benefits and claims and policyholder dividends 303 (202) 942 191
Interest credited to policyholder account balances 513 (796) 1,028 (417)
Goodwill impairment 1,868 0 1,868 0
Capitalization of DAC (1) (3) (5) (7)
Amortization of DAC and VOBA (43) 556 (30) 616
Amortization of negative VOBA (15) (20) (50) (60)
Interest expense on debt 40 98 128 282
Other expenses 263 420 1,187 1,147
Total expenses 2,928 53 5,068 1,752
Provision for income tax expense (benefit) $ (632) $ 1,349 $ (1,048) $ 1,105