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Segment Information
6 Months Ended
Jun. 30, 2012
Segment Information [Abstract]  
Segment Information

16. Segment Information

As announced in November 2011, the Company reorganized its business from its former U.S. Business and International structure into three broad geographic regions to better reflect its global reach. As a result, in the first quarter of 2012, the Company reorganized into six segments, reflecting these broad geographic regions: Retail; Group, Voluntary & Worksite Benefits; Corporate Benefit Funding; and Latin America (collectively, “The Americas”); Asia; and EMEA. In addition, the Company reports certain of its results of operations in Corporate & Other, which includes MetLife Bank and other business activities. Prior period results have been revised in connection with this reorganization.

The Americas. The Americas consists of the following segments:

 

   

    Retail. The Retail segment offers a broad range of protection products and services and a variety of annuities to individuals and employees of corporations and other institutions, and is organized into two businesses: Life and Annuities. Life insurance products and services include variable life, universal life, term life and whole life products. Annuities include a variety of variable and fixed annuities which provide for both asset accumulation and asset distribution needs. Additionally, through our broker-dealer affiliates, we offer a full range of mutual funds and other securities products.

 

   

    Group, Voluntary & Worksite Benefits. The Group, Voluntary & Worksite Benefits segment offers a broad range of protection products and services to individuals and corporations, as well as other institutions and their respective employees, and is organized into three businesses: Group Life, Non-Medical Health and Property & Casualty. Group Life insurance products and services include variable life, universal life and term life products. Non-Medical Health products and services include dental insurance, group short- and long-term disability, individual disability income, long-term care, critical illness and accidental death & dismemberment coverages. Property & Casualty provides personal lines property and casualty insurance, including private passenger automobile, homeowners and personal excess liability insurance.

 

   

    Corporate Benefit Funding. The Corporate Benefit Funding segment includes an array of annuity and investment products, including guaranteed interest products and other stable value products, income annuities, and separate account contracts for the investment management of defined benefit and defined contribution plan assets. This segment also includes certain products to fund postretirement benefits and company-, bank- or trust-owned life insurance used to finance non-qualified benefit programs for executives.

 

   

    Latin America. The Latin America segment offers a broad range of products to both individuals and corporations, as well as other institutions and their respective employees, which include life insurance, accident and health insurance, group medical, dental, credit life insurance, annuities, endowment and retirement & savings products.

Asia. The Asia segment offers a broad range of products to both individuals and corporations, as well as other institutions and their respective employees, which include whole life, term life, variable life, universal life, accident and health insurance, fixed and variable annuities and endowment products.

EMEA. The EMEA segment offers a broad range of products to both individuals and corporations, as well as other institutions and their respective employees, which include life insurance, accident and health insurance, credit life insurance, annuities, endowment and retirement & savings products.

Corporate & Other contains the excess capital not allocated to the segments, external integration costs, internal resource costs for associates committed to acquisitions and various start-up and certain run-off entities. Corporate & Other also includes assumed reinsurance of certain variable annuity products from the Company’s former operating joint venture in Japan. This in-force reinsurance agreement reinsures living and death benefit guarantees issued in connection with variable annuity products. Additionally, Corporate & Other includes interest expense related to the majority of the Company’s outstanding debt, expenses associated with certain legal proceedings, the financial results of MetLife Bank (see Note 2) and income tax audit issues. Corporate & Other also includes the elimination of intersegment amounts, which generally relate to intersegment loans, which bear interest rates commensurate with related borrowings.

Operating earnings is the measure of segment profit or loss the Company uses to evaluate segment performance and allocate resources. Consistent with GAAP accounting guidance for segment reporting, operating earnings is the Company’s measure of segment performance and is reported below. Operating earnings should not be viewed as a substitute for GAAP income (loss) from continuing operations, net of income tax. The Company believes the presentation of operating earnings as the Company measures it for management purposes enhances the understanding of its performance by highlighting the results of operations and the underlying profitability drivers of the business.

Operating earnings is defined as operating revenues less operating expenses, both net of income tax.

Operating revenues and operating expenses exclude results of discontinued operations and other businesses that have been or will be sold or exited by MetLife, Inc. (“Divested Businesses”). Operating revenues also excludes net investment gains (losses) and net derivative gains (losses).

The following additional adjustments are made to GAAP revenues, in the line items indicated, in calculating operating revenues:

 

   

Universal life and investment-type product policy fees excludes the amortization of unearned revenue related to net investment gains (losses) and net derivative gains (losses) and certain variable annuity GMIB fees (“GMIB Fees”);

 

   

Net investment income: (i) includes amounts for scheduled periodic settlement payments and amortization of premium on derivatives that are hedges of investments but do not qualify for hedge accounting treatment, (ii) includes income from discontinued real estate operations, (iii) excludes post-tax operating earnings adjustments relating to insurance joint ventures accounted for under the equity method, (iv) excludes certain amounts related to contractholder-directed unit-linked investments, and (v) excludes certain amounts related to securitization entities that are VIEs consolidated under GAAP; and

 

   

Other revenues are adjusted for settlements of foreign currency earnings hedges.

The following additional adjustments are made to GAAP expenses, in the line items indicated, in calculating operating expenses:

 

   

Policyholder benefits and claims and policyholder dividends excludes: (i) changes in the policyholder dividend obligation related to net investment gains (losses) and net derivative gains (losses), (ii) inflation-indexed benefit adjustments associated with contracts backed by inflation-indexed investments and amounts associated with periodic crediting rate adjustments based on the total return of a contractually referenced pool of assets, (iii) benefits and hedging costs related to GMIBs (“GMIB Costs”), and (iv) market value adjustments associated with surrenders or terminations of contracts (“Market Value Adjustments”);

 

   

Interest credited to policyholder account balances includes adjustments for scheduled periodic settlement payments and amortization of premium on derivatives that are hedges of PABs but do not qualify for hedge accounting treatment and excludes amounts related to net investment income earned on contractholder-directed unit-linked investments;

 

   

Amortization of DAC and VOBA excludes amounts related to: (i) net investment gains (losses) and net derivative gains (losses), (ii) GMIB Fees and GMIB Costs, and (iii) Market Value Adjustments;

 

   

Amortization of negative VOBA excludes amounts related to Market Value Adjustments;

 

   

Interest expense on debt excludes certain amounts related to securitization entities that are VIEs consolidated under GAAP; and

 

   

Other expenses excludes costs related to: (i) noncontrolling interests, (ii) implementation of new insurance regulatory requirements, and (iii) acquisition and integration costs.

In 2011, management modified its definition of operating earnings to exclude the impacts of the Divested Businesses, which includes certain operations of MetLife Bank and the Caribbean Business, as these results are not relevant to understanding the Company’s ongoing operating results. Consequently, prior period results for Corporate & Other have been increased by $27 million, net of $15 million of income tax, and $54 million, net of $31 million of income tax, for the three months and six months ended June 30, 2011, respectively. Also, prior period results for Latin America have been decreased by $3 million, net of $1 million of income tax, and $7 million, net of $3 million of income tax, for the three months and six months ended June 30, 2011, respectively. As a result of the modified definition, prior period consolidated operating earnings increased by $24 million, net of $14 million of income tax, and $47 million, net of $28 million of income tax, for the three months and six months ended June 30, 2011, respectively.

Set forth in the tables below is certain financial information with respect to the Company’s segments, as well as Corporate & Other for the three months and six months ended June 30, 2012 and 2011. The segment accounting policies are the same as those used to prepare the Company’s consolidated financial statements, except for operating earnings adjustments as defined above. In addition, segment accounting policies include the method of capital allocation described below.

Economic capital is an internally developed risk capital model, the purpose of which is to measure the risk in the business and to provide a basis upon which capital is deployed. The economic capital model accounts for the unique and specific nature of the risks inherent in the Company’s business.

The Company’s economic capital model aligns segment allocated equity with emerging standards and consistent risk principles. Segment net investment income is credited or charged based on the level of allocated equity; however, changes in allocated equity do not impact the Company’s consolidated net investment income, operating earnings or income (loss) from continuing operations, net of income tax.

 

 

                                                                                         
    Operating Earnings              
    The Americas                                      

Three Months Ended June 30, 2012

  Retail     Group,
Voluntary
& Worksite
Benefits
    Corporate
Benefit
Funding
    Latin
America
    Total     Asia     EMEA     Corporate
&  Other
    Total     Adjustments     Total
Consolidated
 
    (In millions)  

Revenues

                                                                                       

Premiums

  $ 1,081     $ 4,178     $ 523     $ 652     $ 6,434     $ 2,011     $ 680     $ 14     $ 9,139     $ 22     $ 9,161  

Universal life and investment-type product policy fees

    1,119       165       57       196       1,537       315       108       39       1,999       98       2,097  

Net investment income

    1,839       494       1,431       283       4,047       730       157       253       5,187       (468     4,719  

Other revenues

    213       116       65       3       397       (3     27       43       464       (71     393  

Net investment gains (losses)

                                                          (64     (64

Net derivative gains (losses)

                                                          2,092       2,092  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenues

    4,252       4,953       2,076       1,134       12,415       3,053       972       349       16,789       1,609       18,398  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Expenses

                                                                                       

Policyholder benefits and claims and policyholder dividends

    1,837       3,766       1,131       568       7,302       1,374       404       52       9,132       131       9,263  

Interest credited to policyholder account balances

    590       43       338       90       1,061       426       26       12       1,525       (503     1,022  

Capitalization of DAC

    (367     (112     (8     (71     (558     (538     (217           (1,313     (2     (1,315

Amortization of DAC and VOBA

    407       98       4       54       563       404       195             1,162       317       1,479  

Amortization of negative VOBA

                      (1     (1     (127     (36           (164     (17     (181

Interest expense on debt

                2             2       4       1       292       299       43       342  

Other expenses

    1,201       724       120       323       2,368       1,097       478       170       4,113       337       4,450  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total expenses

    3,668       4,519       1,587       963       10,737       2,640       851       526       14,754       306       15,060  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Provision for income tax expense (benefit)

    204       139       171       36       550       138       39       (149     578       460       1,038  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

           

 

 

 

Operating earnings

  $ 380     $ 295     $ 318     $ 135     $ 1,128     $ 275     $ 82     $ (28     1,457                  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

                         

Adjustments to:

                                                                                       

Total revenues

  

    1,609                  

Total expenses

  

    (306                

Provision for income tax (expense) benefit

  

    (460                
                                                                   

 

 

                 

Income (loss) from continuing operations, net of income tax

  

  $ 2,300             $ 2,300  
                                                                   

 

 

           

 

 

 
                                                                                         
    Operating Earnings              
    The Americas                                      

Three Months Ended June 30, 2011

  Retail     Group,
Voluntary
& Worksite
Benefits
    Corporate
Benefit
Funding
    Latin
America
    Total     Asia     EMEA     Corporate
&  Other
    Total     Adjustments     Total
Consolidated
 
    (In millions)  

Revenues

                                                                                       

Premiums

  $ 1,135     $ 4,028     $ 874     $ 647     $ 6,684     $ 1,884     $ 689     $ 13     $ 9,270     $ 24     $ 9,294  

Universal life and investment-type product policy fees

    1,032       155       58       194       1,439       296       135       38       1,908       61       1,969  

Net investment income

    1,827       505       1,408       272       4,012       596       178       225       5,011       83       5,094  

Other revenues

    187       99       61       2       349       8       29       72       458       134       592  

Net investment gains (losses)

                                                          (155     (155

Net derivative gains (losses)

                                                          352       352  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenues

    4,181       4,787       2,401       1,115       12,484       2,784       1,031       348       16,647       499       17,146  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Expenses

                                                                                       

Policyholder benefits and claims and policyholder dividends

    1,876       3,725       1,446       534       7,581       1,272       395       24       9,272       223       9,495  

Interest credited to policyholder account balances

    595       45       331       94       1,065       398       45             1,508       (66     1,442  

Capitalization of DAC

    (499     (123     (5     (78     (705     (467     (193           (1,365     (2     (1,367

Amortization of DAC and VOBA

    368       119       5       62       554       401       181             1,136       118       1,254  

Amortization of negative VOBA

                      (2     (2     (141     (20           (163     (20     (183

Interest expense on debt

                3       1       4       (1           325       328       92       420  

Other expenses

    1,324       692       122       339       2,477       1,063       514       118       4,172       403       4,575  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total expenses

    3,664       4,458       1,902       950       10,974       2,525       922       467       14,888       748       15,636  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Provision for income tax expense (benefit)

    184       101       174       36       495       88       45       (107     521       (73     448  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

           

 

 

 

Operating earnings

  $ 333     $ 228     $ 325     $ 129     $ 1,015     $ 171     $ 64     $ (12     1,238                  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

                         

Adjustments to:

                                                                                       

Total revenues

  

    499                  

Total expenses

  

    (748                

Provision for income tax (expense) benefit

  

    73                  
                                                                   

 

 

                 

Income (loss) from continuing operations, net of income tax

  

  $ 1,062             $ 1,062  
                                                                   

 

 

           

 

 

 
                                                                                         
    Operating Earnings              
    The Americas                                      

Six Months Ended June 30, 2012

  Retail     Group,
Voluntary
& Worksite
Benefits
    Corporate
Benefit
Funding
    Latin
America
    Total     Asia     EMEA     Corporate
&  Other
    Total     Adjustments     Total
Consolidated
 
    (In millions)  

Revenues

                                                                                       

Premiums

  $ 2,217     $ 8,251     $ 1,030     $ 1,338     $ 12,836     $ 3,958     $ 1,424     $ 28     $ 18,246     $ 44     $ 18,290  

Universal life and investment-type product policy fees

    2,233       331       108       392       3,064       638       227       79       4,008       167       4,175  

Net investment income

    3,695       985       2,832       582       8,094       1,383       342       453       10,272       647       10,919  

Other revenues

    418       228       129       8       783       13       63       94       953       37       990  

Net investment gains (losses)

                                                          (174     (174

Net derivative gains (losses)

                                                          114       114  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenues

    8,563       9,795       4,099       2,320       24,777       5,992       2,056       654       33,479       835       34,314  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Expenses

                                                                                       

Policyholder benefits and claims and policyholder dividends

    3,739       7,405       2,223       1,160       14,527       2,643       838       63       18,071       639       18,710  

Interest credited to policyholder account balances

    1,186       85       677       190       2,138       853       61       12       3,064       515       3,579  

Capitalization of DAC

    (772     (214     (15     (155     (1,156     (1,099     (420           (2,675     (4     (2,679

Amortization of DAC and VOBA

    740       199       14       109       1,062       759       359             2,180       13       2,193  

Amortization of negative VOBA

                      (3     (3     (257     (41           (301     (35     (336

Interest expense on debt

                4       1       5       5       1       601       612       88       700  

Other expenses

    2,457       1,440       248       649       4,794       2,219       1,018       373       8,404       814       9,218  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total expenses

    7,350       8,915       3,151       1,951       21,367       5,123       1,816       1,049       29,355       2,030       31,385  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Provision for income tax expense (benefit)

    425       281       332       86       1,124       297       82       (329     1,174       (411     763  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

           

 

 

 

Operating earnings

  $ 788     $ 599     $ 616     $ 283     $ 2,286     $ 572     $ 158     $ (66     2,950                  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

                         

Adjustments to:

                                                                                       

Total revenues

  

    835                  

Total expenses

  

    (2,030                

Provision for income tax (expense) benefit

  

    411                  
                                                                   

 

 

                 

Income (loss) from continuing operations, net of income tax

  

  $ 2,166             $ 2,166  
                                                                   

 

 

           

 

 

 
                                                                                         
    Operating Earnings              
    The Americas                                      

Six Months Ended June 30, 2011

  Retail     Group,
Voluntary
& Worksite
Benefits
    Corporate
Benefit
Funding
    Latin
America
    Total     Asia     EMEA     Corporate
&  Other
    Total     Adjustments     Total
Consolidated
 
    (In millions)  

Revenues

                                                                                       

Premiums

  $ 2,160     $ 8,004     $ 1,297     $ 1,241     $ 12,702     $ 3,687     $ 1,386     $ 27     $ 17,802     $ 46     $ 17,848  

Universal life and investment-type product policy fees

    2,023       314       112       383       2,832       593       239       76       3,740       118       3,858  

Net investment income

    3,635       990       2,794       438       7,857       1,109       351       477       9,794       612       10,406  

Other revenues

    369       200       121       6       696       20       55       155       926       232       1,158  

Net investment gains (losses)

                                                          (254     (254

Net derivative gains (losses)

                                                          37       37  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenues

    8,187       9,508       4,324       2,068       24,087       5,409       2,031       735       32,262       791       33,053  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Expenses

                                                                                       

Policyholder benefits and claims and policyholder dividends

    3,655       7,319       2,466       958       14,398       2,470       803       40       17,711       393       18,104  

Interest credited to policyholder account balances

    1,186       88       666       185       2,125       778       84             2,987       379       3,366  

Capitalization of DAC

    (920     (245     (17     (153     (1,335     (918     (374           (2,627     (4     (2,631

Amortization of DAC and VOBA

    706       233       10       109       1,058       730       345             2,133       60       2,193  

Amortization of negative VOBA

                      (4     (4     (287     (35           (326     (40     (366

Interest expense on debt

                5       1       6             1       644       651       184       835  

Other expenses

    2,521       1,384       248       648       4,801       2,053       972       236       8,062       696       8,758  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total expenses

    7,148       8,779       3,378       1,744       21,049       4,826       1,796       920       28,591       1,668       30,259  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Provision for income tax expense (benefit)

    365       228       332       74       999       188       92       (194     1,085       (277     808  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

           

 

 

 

Operating earnings

  $ 674     $ 501     $ 614     $ 250     $ 2,039     $ 395     $ 143     $ 9       2,586                  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

                         

Adjustments to:

                                                                                       

Total revenues

  

    791                  

Total expenses

  

    (1,668                

Provision for income tax (expense) benefit

  

    277                  
                                                                   

 

 

                 

Income (loss) from continuing operations, net of income tax

  

  $ 1,986             $ 1,986  
                                                                   

 

 

           

 

 

 

 

The following table presents total assets with respect to the Company’s segments, as well as Corporate & Other, at:

 

                 
    June 30, 2012     December 31, 2011  
    (In millions)  

Retail

  $ 310,874     $ 295,012  

Group, Voluntary & Worksite Benefits

    52,459       51,776  

Corporate Benefit Funding

    211,619       195,217  

Latin America

    23,426       20,315  

Asia

    118,073       112,955  

EMEA

    33,615       32,891  

Corporate & Other

    75,122       88,060  
   

 

 

   

 

 

 

Total

  $ 825,188     $ 796,226  
   

 

 

   

 

 

 

Net investment income is based upon the actual results of each segment’s specifically identifiable asset portfolio adjusted for allocated equity. Other costs are allocated to each of the segments based upon: (i) a review of the nature of such costs; (ii) time studies analyzing the amount of employee compensation costs incurred by each segment; and (iii) cost estimates included in the Company’s product pricing.