Other Revenues and Other Expenses

12 Months Ended

Dec. 31, 2024

Other Income and Expenses [Abstract]

Other Revenues and Other Expenses Disclosure

20. Other Revenues and Other Expenses

Other Revenues

Information on other revenues, which primarily includes fees related to service contracts from customers, was as follows:

	Years Ended December 31,
	2024		2023		2022
	(In millions)
Vision fee for service arrangements	$	536	$	598	$	566
Prepaid legal plans	572		516		471
Fee-based investment management	394		408		396
ASO contracts	273		259		238
Recordkeeping and administrative services (1)	151		150		168
Other revenue from service contracts from customers	319		298		271
Total revenues from service contracts from customers	2,245		2,229		2,110
Other	356		297		520
Total other revenues	$	2,601	$	2,526	$	2,630

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(1)Related to products and businesses no longer actively marketed by the Company.

Receivables related to revenues from service contracts from customers were $238 million and $243 million as of December 31, 2024 and 2023, respectively.

Other Expenses

Information on other expenses was as follows:

	Years Ended December 31,
	2024		2023		2022
	(In millions)
Amortization of DAC, VOBA and negative VOBA	$	2,021	$	1,926	$	1,802
Interest expense on debt	1,037		1,045		938
Direct:
Employee-related costs (1)	3,697		3,626		3,520
Third party staffing costs	1,547		1,477		1,573
General and administrative expenses	481		828		669
Commissions and other variable expenses	6,018		5,819		5,265
Capitalization of DAC	(2,833)		(2,917)		(2,614)
Premium taxes, other taxes, and licenses & fees	783		660		608
Pension, postretirement and postemployment benefit costs	266		246		98
Total other expenses	$	13,017	$	12,710	$	11,859

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(1)Includes ($139) million, ($140) million and $93 million for the years ended December 31, 2024, 2023 and 2022, respectively, for the net change in cash surrender value of investments in certain life insurance policies, net of premiums paid.

Capitalization of DAC and Amortization of DAC and VOBA

See Note 8 for additional information on DAC and VOBA including impacts of capitalization and amortization. See also Note 10 for a description of the DAC amortization impact associated with the closed block.

Expenses related to Debt

See Notes 16, 17, and 18 for attribution of interest expense by debt issuance and other expenses related to debt transactions.