Other Revenues and Other Expenses

9 Months Ended

Sep. 30, 2024

Other Income and Expenses [Abstract]

Other Revenues and Other Expenses Disclosure

15. Other Revenues and Other Expenses

Other Revenues

Information on other revenues, which primarily includes fees related to service contracts from customers, was as follows:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
	(In millions)
Vision fee for service arrangements	$	126	$	144	$	402	$	446
Prepaid legal plans	144		128		437		389
Fee-based investment management	99		103		295		306
Administrative services-only contracts	69		65		205		193
Recordkeeping and administrative services (1)	38		39		113		114
Other revenue from service contracts from customers	78		75		237		214
Total revenues from service contracts from customers	554		554		1,689		1,662
Other	94		52		271		204
Total other revenues	$	648	$	606	$	1,960	$	1,866

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(1)Related to products and businesses no longer actively marketed by the Company.

Receivables related to revenues from service contracts from customers were $245 million and $243 million at September 30, 2024 and December 31, 2023, respectively.

Other Expenses

Information on other expenses was as follows:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
	(In millions)
Employee-related costs (1)	$	892	$	914	$	2,742	$	2,743
Third-party staffing costs	371		362		1,082		1,066
General and administrative expenses	162		209		463		539
Pension, postretirement and postemployment benefit costs	65		59		195		177
Premium taxes, other taxes, and licenses & fees	183		162		530		507
Commissions and other variable expenses	1,515		1,483		4,480		4,347
Capitalization of DAC	(691)		(742)		(2,114)		(2,189)
Amortization of DAC and VOBA	516		499		1,523		1,448
Amortization of negative VOBA	(7)		(7)		(19)		(20)
Interest expense on debt	257		265		778		776
Total other expenses	$	3,263	$	3,204	$	9,660	$	9,394

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(1)Includes ($58) million and ($135) million for the three months and nine months ended September 30, 2024, respectively, and $12 million and ($60) million for the three months and nine months ended September 30, 2023, respectively, for the net change in cash surrender value of investments in certain life insurance policies, net of premiums paid.