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Other Revenues and Other Expenses Other Revenues (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax $ 2,229 $ 2,110 $ 2,074
Other revenues 2,526 2,630 2,619
Vision fee for service arrangements      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 598 566 546
Prepaid legal plans      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 516 471 432
Fee-based investment management      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 408 396 363
Administrative services-only contracts      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 259 238 231
Recordkeeping and administrative services (1)      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 150 168 213
Other revenue from service contracts from customers      
Disaggregation of Revenue [Line Items]      
Revenue from Contract with Customer, Excluding Assessed Tax 298 271 289
Other Income      
Disaggregation of Revenue [Line Items]      
Other revenues $ 297 $ 520 $ 545