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Other Revenues and Other Expenses
 12 Months Ended
Dec. 31, 2022
Other Income and Expenses [Abstract]  
Other Revenues and Other Expenses Disclosure 17. Other Revenues and Other Expenses
Other Revenues
Information on other revenues, which primarily includes fees related to service contracts from customers, was as follows:
Years Ended December 31,
202220212020
(In millions)
Vision fee for service arrangements (1)$566 $546 $— 
Prepaid legal plans471 432 395 
Fee-based investment management396 363 318 
Recordkeeping and administrative services (2)168 213 196 
Administrative services-only contracts 238 231 218 
Other revenue from service contracts from customers271 289 227 
Total revenues from service contracts from customers
2,110 2,074 1,354 
Other524 545 495 
Total other revenues
$2,634 $2,619 $1,849 
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(1)For information regarding the Company’s acquisition of Versant Health, see Note 3.
(2)Related to products and businesses no longer actively marketed by the Company.
Receivables related to revenues from service contracts from customers were $226 million and $235 million as of December 31, 2022 and 2021, respectively.
Other Expenses
Information on other expenses was as follows:
Years Ended December 31,
202220212020
(In millions)
Employee related costs (1)
$3,520 $3,515 $3,514 
Third party staffing costs
1,573 1,423 1,335 
General and administrative expenses
700 686 761 
Pension, postretirement and postemployment benefit costs
98 147 165 
Premium taxes, other taxes, and licenses & fees
608 629 764 
Commissions and other variable expenses
5,265 5,463 5,596 
Capitalization of DAC
(2,558)(2,718)(3,013)
Amortization of DAC and VOBA
1,931 2,555 3,160 
Amortization of negative VOBA
(41)(34)(45)
Interest expense on debt
938 920 913 
Total other expenses
$12,034 $12,586 $13,150 
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(1)Includes $93 million, ($144) million and ($147) million for the years ended December 31, 2022, 2021 and 2020, respectively, for the net change in cash surrender value of investments in certain life insurance policies, net of premiums paid.
Capitalization of DAC and Amortization of DAC and VOBA
See Note 5 for additional information on DAC and VOBA including impacts of capitalization and amortization. See also Note 7 for a description of the DAC amortization impact associated with the closed block.
Expenses related to Debt See Notes 13, 14, and 15 for attribution of interest expense by debt issuance and other expenses related to debt transactions.