Other Revenues and Other Expenses (Tables)

9 Months Ended

Sep. 30, 2021

Other Income and Expenses [Abstract]

Information on other revenues, which primarily includes fees related to service contracts from customers, was as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
	(In millions)
Vision fee for service arrangements (1)	$	135	$	—	$	410	$	—
Prepaid legal plans	107		100		324		300
Fee-based investment management	95		82		266		232
Recordkeeping and administrative services (2)	54		50		160		145
Administrative services-only contracts	56		54		175		164
Other revenue from service contracts from customers	69		45		210		159
Total revenues from service contracts from customers	516		331		1,545		1,000
Other	147		124		413		350
Total other revenues	$	663	$	455	$	1,958	$	1,350

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(1)For information regarding the Company’s acquisition of Versant Health, Inc., see Note 3 of the Notes to the Consolidated Financial Statements included in the 2020 Annual Report.

(2)Related to products and businesses no longer actively marketed by the Company.

Other Expenses

Information on other expenses was as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
	(In millions)
Employee-related costs (1)	$	794	$	866	$	2,576	$	2,577
Third party staffing costs	353		309		1,001		968
General and administrative expenses	212		172		455		553
Pension, postretirement and postemployment benefit costs	43		37		94		113
Premium taxes, other taxes, and licenses & fees	144		194		480		563
Commissions and other variable expenses	1,323		1,376		4,147		4,099
Capitalization of DAC	(635)		(764)		(2,052)		(2,209)
Amortization of DAC and VOBA	816		1,066		1,943		2,414
Amortization of negative VOBA	(6)		(15)		(25)		(35)
Interest expense on debt	240		229		696		683
Total other expenses	$	3,284	$	3,470	$	9,315	$	9,726

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(1)Includes ($15) million and ($89) million for the three months and nine months ended September 30, 2021, respectively, and ($44) million and ($84) million for the three months and nine months ended September 30, 2020, respectively, for the net change in cash surrender value of investments in certain life insurance policies, net of premiums paid.