Other Revenues and Other Expenses

3 Months Ended

Mar. 31, 2021

Other Income and Expenses [Abstract]

Other Revenues and Other Expenses Disclosure

11. Other Revenues and Other Expenses

Other Revenues

Information on other revenues, which primarily includes fees related to service contracts from customers, was as follows:

	Three Months Ended March 31,
	2021		2020
	(In millions)
Vision fee for service arrangements (1)	$	140	$	—
Prepaid legal plans	109		101
Fee-based investment management	85		79
Recordkeeping and administrative services (2)	53		49
Administrative services-only contracts	61		56
Other revenue from service contracts from customers	67		60
Total revenues from service contracts from customers	515		345
Other	116		94
Total other revenues	$	631	$	439

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(1)For information regarding the Company’s acquisition of Versant Health Inc., see Note 3 of the Notes to the Consolidated Financial Statements included in the 2020 Annual Report.

(2)Related to products and businesses no longer actively marketed by the Company.

Other Expenses

Information on other expenses was as follows:

	Three Months Ended March 31,
	2021		2020
	(In millions)
Employee-related costs (1)	$	974	$	869
Third party staffing costs	312		348
General and administrative expenses	108		190
Pension, postretirement and postemployment benefit costs	25		39
Premium taxes, other taxes, and licenses & fees	167		193
Commissions and other variable expenses	1,530		1,408
Capitalization of DAC	(775)		(774)
Amortization of DAC and VOBA	590		788
Amortization of negative VOBA	(9)		(10)
Interest expense on debt	228		222
Total other expenses	$	3,150	$	3,273

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(1)Includes ($16) million and $40 million for the three months ended March 31, 2021 and 2020, respectively, for the net change in cash surrender value of investments in certain life insurance policies, net of premiums paid.