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Insurance (Rollforward of Unpaid Claims) (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Liability for Unpaid Claims and Claims Adjustment Expense [Roll Forward]    
Balance, beginning of period $ 19,216 $ 17,788
Less: Reinsurance recoverables 2,377 2,332
Net balance, beginning of period 16,839 15,456
Incurred related to:    
Current period 6,455 6,338
Prior periods (1) 113 210
Total incurred 6,568 6,548
Paid related to:    
Current period (3,523) (3,430)
Prior periods (3,160) (2,814)
Total paid (6,683) (6,244)
Net balance, end of period 16,724 15,760
Add: Reinsurance recoverables 2,461 2,354
Balance, end of period (included in future policy benefits and other policy-related balances) $ 19,185 $ 18,114