Other Revenues and Other Expenses (Tables)

3 Months Ended

Mar. 31, 2020

Other Income and Expenses [Abstract]

Disaggregation of Revenue

Information on other revenues, which primarily includes fees related to service contracts from customers, was as follows:

	Three Months Ended March 31,
	2020		2019
	(In millions)
Prepaid legal plans	$	101	$	86
Fee-based investment management	79		77
Recordkeeping and administrative services (1)	49		50
Administrative services-only contracts	56		53
Other revenue from service contracts from customers	60		71
Total revenues from service contracts from customers	345		337
Other	94		157
Total other revenues	$	439	$	494

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(1)

Related to products and businesses no longer actively marketed by the Company.

Other Expenses

Information on other expenses was as follows:

	Three Months Ended March 31,
	2020			2019
	(In millions)
Employee-related costs (1)	$	869		$	922
Third party staffing costs	348			369
General and administrative expenses	190			223
Pension, postretirement and postemployment benefit costs	39			56
Premium taxes, other taxes, and licenses & fees	193			170
Commissions and other variable expenses	1,408			1,449
Capitalization of DAC	(774		)	(812		)
Amortization of DAC and VOBA	788			624
Amortization of negative VOBA	(10		)	(10		)
Interest expense on debt	222			234
Total other expenses	$	3,273		$	3,225

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(1)

Includes $40 million and ($76) million for the three months ended March 31, 2020 and 2019, respectively, for the net change in cash surrender value of investments in certain life insurance policies, net of premiums paid.

Restructuring charges

	Three Months Ended March 31,
	2020			2019
	Severance
	(In millions)
Balance, beginning of period	$	57		$	23
Restructuring charges	—			7
Cash payments	(35		)	(13		)
Balance, end of period	$	22		$	17
Total severance charges incurred since inception of initiative	$	244		$	143