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Other Expenses (Other Expenses) (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Other Income and Expenses [Abstract]    
Employee-related costs (1) $ 869 $ 922
Third party staffing costs 348 369
General and administrative expenses 190 223
Pension, postretirement and postemployment benefit costs 39 56
Premium taxes, other taxes, and licenses & fees 193 170
Commissions and other variable expenses 1,408 1,449
Capitalization of DAC (774) (812)
Amortization of DAC and VOBA 788 624
Amortization of negative VOBA (10) (10)
Interest expense on debt 222 234
Total other expenses 3,273 3,225
Net change in cash surrender value of investments, net of premiums paid $ 40 $ (76)