Other Revenues and Other Expenses

12 Months Ended

Dec. 31, 2019

Other Income and Expenses [Abstract]

Other Revenues and Other Expenses Disclosure

17. Other Revenues and Other Expenses

Other Revenues

Information on other revenues, which primarily includes fees related to service contracts from customers, was as follows:

	Years Ended December 31,
	2019		2018
	(In millions)
Prepaid legal plans	$	347	$	296
Fee-based investment management	286		293
Recordkeeping and administrative services (1)	206		221
Administrative services-only contracts	210		205
Other revenue from service contracts from customers	240		241
Total revenues from service contracts from customers	1,289		1,256
Other	553		624
Total other revenues	$	1,842	$	1,880

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(1)

Related to products and businesses no longer actively marketed by the Company.

Other Expenses

Information on other expenses was as follows:

	Years Ended December 31,
	2019			2018			2017
	(In millions)
Employee related costs (1)	$	3,665		$	3,664		$	3,595
Third party staffing costs	1,755			1,703			1,693
General and administrative expenses	901			910			1,129
Pension, postretirement and postemployment benefit costs	233			185			307
Premium taxes, other taxes, and licenses & fees	674			758			842
Commissions and other variable expenses	6,001			5,707			5,387
Capitalization of DAC	(3,358		)	(3,254		)	(3,002		)
Amortization of DAC and VOBA	2,896			2,975			2,681
Amortization of negative VOBA	(33		)	(56		)	(140		)
Interest expense on debt	955			1,122			1,129
Total other expenses	$	13,689		$	13,714		$	13,621

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(1) Includes ($219) million, $0 and ($124) million for the years ended December 31, 2019, 2018 and 2017, respectively, for the net change in cash surrender value of investments in certain life insurance policies, net of premiums paid.

See Note 3 for further information on Separation-related transaction costs.

Capitalization of DAC and Amortization of DAC and VOBA

See Note 5 for additional information on DAC and VOBA including impacts of capitalization and amortization. See also Note 7 for a description of the DAC amortization impact associated with the closed block.

Expenses related to Debt

See Notes 13, 14, and 15 for attribution of interest expense by debt issuance and other expenses related to debt transactions.

Restructuring Charges

In December 2019, the Company incurred the remaining restructuring charges related to its unit cost improvement program. During this program period, restructuring charges were included in other expenses and reported in Corporate & Other. Such restructuring charges were as follows:

	Years Ended December 31,
	2019			2018			2017
	Severance
	(In millions)
Balance at January 1,	$	23		$	22		$	35
Restructuring charges	108			63			38
Cash payments	(74		)	(62		)	(51		)
Balance at December 31,	$	57		$	23		$	22
Total severance charges incurred since inception of initiative	$	244		$	136		$	73

In addition to the above severance charges, the Company recognized lease and asset impairment charges of $43 million and $12 million for the years ended December 31, 2019 and 2018, respectively.