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Other Expenses (Restructuring Charges) (Details) - Other expenses - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Lease and Asset Impairment      
Restructuring Cost and Reserve [Line Items]      
Restructuring charges $ 43 $ 12  
Unit Cost Initiative | Severance      
Restructuring Cost and Reserve [Line Items]      
Balance at January 1, 23 22 $ 35
Restructuring charges 108 63 38
Cash payments (74) (62) (51)
Balance at December 31, 57 23 22
Total restructuring charges incurred since inception of initiative $ 244 $ 136 $ 73