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Other Expenses (Restructuring Charges) (Details) - Other expenses - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2016
Dec. 31, 2015
Dec. 31, 2014
Restructuring Charges      
Balance at January 1, $ 22 $ 37 $ 46
Restructuring charges 1 64 91
Cash payments (21) (79) (100)
Balance at December 31, 2 22 37
Total restructuring charges incurred since inception of initiative 430 429 365
Severance      
Restructuring Charges      
Balance at January 1, 18 31 40
Restructuring charges 0 60 83
Cash payments (17) (73) (92)
Balance at December 31, 1 18 31
Total restructuring charges incurred since inception of initiative 383 383 323
Lease and Asset Impairment      
Restructuring Charges      
Balance at January 1, 4 6 6
Restructuring charges 1 4 8
Cash payments (4) (6) (8)
Balance at December 31, 1 4 6
Total restructuring charges incurred since inception of initiative 47 $ 46 $ 42
Unit Cost Initiative      
Restructuring Charges      
Restructuring charges $ 35