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Segment Information (Earnings) (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Dec. 31, 2015
Sep. 30, 2015
Jun. 30, 2015
Mar. 31, 2015
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Revenues                      
Premiums                 $ 38,545 $ 39,067 $ 37,674
Universal life and investment-type product policy fees                 9,507 9,946 9,451
Net investment income                 19,281 21,153 22,232
Other revenues                 1,983 2,030 1,920
Net investment gains (losses)                 597 (197) 161
Net derivative gains (losses)                 38 1,317 (3,239)
Total revenues $ 17,044 $ 18,031 $ 16,166 $ 18,710 $ 19,119 $ 18,846 $ 18,266 $ 17,085 69,951 73,316 68,199
Expenses                      
Policyholder benefits and claims and policyholder dividends                 40,102 40,478 39,366
Interest credited to policyholder account balances                 5,610 6,943 8,179
Capitalization of DAC                 (3,837) (4,183) (4,786)
Amortization of DAC and VOBA                 3,936 4,132 3,550
Amortization of negative VOBA                 (361) (442) (579)
Interest expense on debt                 1,208 1,216 1,282
Other expenses                 15,823 16,368 17,135
Total expenses 15,909 15,868 15,053 15,651 17,043 15,894 16,316 15,259 62,481 64,512 64,147
Provision for income tax expense (benefit)                 2,148 2,465 661
Income (loss) from continuing operations, net of income tax $ 842 $ 1,198 $ 1,119 $ 2,163 $ 1,527 $ 2,094 $ 1,376 $ 1,342 5,322 6,339 3,391
Retail                      
Expenses                      
Amortization of DAC and VOBA                 1,691 1,610 850
Group, Voluntary & Worksite Benefits                      
Expenses                      
Amortization of DAC and VOBA                 164 149 140
Corporate Benefit Funding                      
Expenses                      
Amortization of DAC and VOBA                 21 19 23
Latin America                      
Expenses                      
Amortization of DAC and VOBA                 303 334 311
Asia                      
Expenses                      
Amortization of DAC and VOBA                 1,265 1,394 1,527
EMEA                      
Expenses                      
Amortization of DAC and VOBA                 492 626 699
Corporate & Other                      
Expenses                      
Amortization of DAC and VOBA                 0 0 0
Operating Segments                      
Revenues                      
Premiums                 38,548 39,022 37,583
Universal life and investment-type product policy fees                 9,113 9,541 9,085
Net investment income                 19,789 20,484 20,394
Other revenues                 2,020 2,033 1,954
Net investment gains (losses)                 0 0 0
Net derivative gains (losses)                 0 0 0
Total revenues                 69,470 71,080 69,016
Expenses                      
Policyholder benefits and claims and policyholder dividends                 39,565 39,478 37,746
Interest credited to policyholder account balances                 5,334 5,661 6,015
Capitalization of DAC                 (3,837) (4,182) (4,786)
Amortization of DAC and VOBA                 3,802 4,027 4,083
Amortization of negative VOBA                 (326) (396) (524)
Interest expense on debt                 1,200 1,178 1,159
Other expenses                 15,806 16,254 16,596
Total expenses                 61,544 62,020 60,289
Provision for income tax expense (benefit)                 2,326 2,378 2,344
Operating earnings                 5,600 6,682 6,383
Operating Segments | Americas                      
Revenues                      
Premiums                 29,496 29,066 27,415
Universal life and investment-type product policy fees                 7,048 7,255 6,838
Net investment income                 16,469 16,661 16,280
Other revenues                 1,768 1,800 1,737
Net investment gains (losses)                 0 0 0
Net derivative gains (losses)                 0 0 0
Total revenues                 54,781 54,782 52,270
Expenses                      
Policyholder benefits and claims and policyholder dividends                 33,237 32,640 30,922
Interest credited to policyholder account balances                 3,882 3,935 4,136
Capitalization of DAC                 (1,644) (1,588) (1,929)
Amortization of DAC and VOBA                 2,049 2,017 1,858
Amortization of negative VOBA                 (1) (1) (2)
Interest expense on debt                 2 11 10
Other expenses                 9,736 9,584 9,683
Total expenses                 47,261 46,598 44,678
Provision for income tax expense (benefit)                 2,201 2,464 2,337
Operating earnings                 5,319 5,720 5,255
Operating Segments | Retail                      
Revenues                      
Premiums                 7,228 7,280 6,528
Universal life and investment-type product policy fees                 4,933 5,074 4,912
Net investment income                 7,814 7,887 7,796
Other revenues                 989 1,059 1,018
Net investment gains (losses)                 0 0 0
Net derivative gains (losses)                 0 0 0
Total revenues                 20,964 21,300 20,254
Expenses                      
Policyholder benefits and claims and policyholder dividends                 9,995 9,851 9,028
Interest credited to policyholder account balances                 2,198 2,245 2,331
Capitalization of DAC                 (1,048) (969) (1,309)
Amortization of DAC and VOBA                 1,561 1,515 1,384
Amortization of negative VOBA                 0 0 0
Interest expense on debt                 (1) 1 0
Other expenses                 4,855 4,711 5,101
Total expenses                 17,560 17,354 16,535
Provision for income tax expense (benefit)                 956 1,130 1,107
Operating earnings                 2,448 2,816 2,612
Operating Segments | Group, Voluntary & Worksite Benefits                      
Revenues                      
Premiums                 16,358 15,979 15,250
Universal life and investment-type product policy fees                 740 716 688
Net investment income                 1,898 1,861 1,833
Other revenues                 451 420 418
Net investment gains (losses)                 0 0 0
Net derivative gains (losses)                 0 0 0
Total revenues                 19,447 18,976 18,189
Expenses                      
Policyholder benefits and claims and policyholder dividends                 15,170 14,897 14,227
Interest credited to policyholder account balances                 151 156 155
Capitalization of DAC                 (151) (143) (141)
Amortization of DAC and VOBA                 164 149 140
Amortization of negative VOBA                 0 0 0
Interest expense on debt                 0 1 1
Other expenses                 2,703 2,571 2,379
Total expenses                 18,037 17,631 16,761
Provision for income tax expense (benefit)                 499 467 480
Operating earnings                 911 878 948
Operating Segments | Corporate Benefit Funding                      
Revenues                      
Premiums                 3,019 2,768 2,767
Universal life and investment-type product policy fees                 259 226 247
Net investment income                 5,710 5,684 5,506
Other revenues                 286 286 278
Net investment gains (losses)                 0 0 0
Net derivative gains (losses)                 0 0 0
Total revenues                 9,274 8,964 8,798
Expenses                      
Policyholder benefits and claims and policyholder dividends                 5,447 5,106 5,180
Interest credited to policyholder account balances                 1,184 1,140 1,233
Capitalization of DAC                 (19) (31) (27)
Amortization of DAC and VOBA                 21 19 23
Amortization of negative VOBA                 0 0 0
Interest expense on debt                 3 9 9
Other expenses                 512 492 481
Total expenses                 7,148 6,735 6,899
Provision for income tax expense (benefit)                 739 771 667
Operating earnings                 1,387 1,458 1,232
Operating Segments | Latin America                      
Revenues                      
Premiums                 2,891 3,039 2,870
Universal life and investment-type product policy fees                 1,116 1,239 991
Net investment income                 1,047 1,229 1,145
Other revenues                 42 35 23
Net investment gains (losses)                 0 0 0
Net derivative gains (losses)                 0 0 0
Total revenues                 5,096 5,542 5,029
Expenses                      
Policyholder benefits and claims and policyholder dividends                 2,625 2,786 2,487
Interest credited to policyholder account balances                 349 394 417
Capitalization of DAC                 (426) (445) (452)
Amortization of DAC and VOBA                 303 334 311
Amortization of negative VOBA                 (1) (1) (2)
Interest expense on debt                 0 0 0
Other expenses                 1,666 1,810 1,722
Total expenses                 4,516 4,878 4,483
Provision for income tax expense (benefit)                 7 96 83
Operating earnings                 573 568 463
Operating Segments | Asia                      
Revenues                      
Premiums                 6,937 7,566 7,801
Universal life and investment-type product policy fees                 1,542 1,693 1,722
Net investment income                 2,675 2,886 2,943
Other revenues                 105 106 92
Net investment gains (losses)                 0 0 0
Net derivative gains (losses)                 0 0 0
Total revenues                 11,259 12,251 12,558
Expenses                      
Policyholder benefits and claims and policyholder dividends                 5,275 5,724 5,755
Interest credited to policyholder account balances                 1,309 1,544 1,690
Capitalization of DAC                 (1,720) (1,914) (2,143)
Amortization of DAC and VOBA                 1,256 1,397 1,542
Amortization of negative VOBA                 (309) (364) (427)
Interest expense on debt                 0 0 0
Other expenses                 3,611 3,975 4,317
Total expenses                 9,422 10,362 10,734
Provision for income tax expense (benefit)                 457 582 565
Operating earnings                 1,380 1,307 1,259
Operating Segments | EMEA                      
Revenues                      
Premiums                 2,036 2,309 2,297
Universal life and investment-type product policy fees                 424 466 386
Net investment income                 326 428 425
Other revenues                 61 60 97
Net investment gains (losses)                 0 0 0
Net derivative gains (losses)                 0 0 0
Total revenues                 2,847 3,263 3,205
Expenses                      
Policyholder benefits and claims and policyholder dividends                 988 1,053 1,039
Interest credited to policyholder account balances                 120 148 147
Capitalization of DAC                 (472) (680) (714)
Amortization of DAC and VOBA                 497 613 683
Amortization of negative VOBA                 (16) (31) (95)
Interest expense on debt                 0 0 1
Other expenses                 1,469 1,846 1,812
Total expenses                 2,586 2,949 2,873
Provision for income tax expense (benefit)                 21 29 51
Operating earnings                 240 285 281
Operating Segments | Corporate & Other                      
Revenues                      
Premiums                 79 81 70
Universal life and investment-type product policy fees                 99 127 139
Net investment income                 319 509 746
Other revenues                 86 67 28
Net investment gains (losses)                 0 0 0
Net derivative gains (losses)                 0 0 0
Total revenues                 583 784 983
Expenses                      
Policyholder benefits and claims and policyholder dividends                 65 61 30
Interest credited to policyholder account balances                 23 34 42
Capitalization of DAC                 (1) 0 0
Amortization of DAC and VOBA                 0 0 0
Amortization of negative VOBA                 0 0 0
Interest expense on debt                 1,198 1,167 1,148
Other expenses                 990 849 784
Total expenses                 2,275 2,111 2,004
Provision for income tax expense (benefit)                 (353) (697) (609)
Operating earnings                 (1,339) (630) (412)
Significant Reconciling Items                      
Revenues                      
Premiums                 (3) 45 91
Universal life and investment-type product policy fees                 394 405 366
Net investment income                 (508) 669 1,838
Other revenues                 (37) (3) (34)
Net investment gains (losses)                 597 (197) 161
Net derivative gains (losses)                 38 1,317 (3,239)
Total revenues                 481 2,236 (817)
Expenses                      
Policyholder benefits and claims and policyholder dividends                 537 1,000 1,620
Interest credited to policyholder account balances                 276 1,282 2,164
Capitalization of DAC                 0 (1) 0
Amortization of DAC and VOBA                 134 105 (533)
Amortization of negative VOBA                 (35) (46) (55)
Interest expense on debt                 8 38 123
Other expenses                 17 114 539
Total expenses                 937 2,492 3,858
Provision for income tax expense (benefit)                 $ (178) $ 87 $ (1,683)