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Consolidated Supplementary Insurance Information (Balance Sheet Items) (Details) - USD ($)
$ in Millions
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Supplementary Insurance Information, by Segment [Line Items]      
DAC and VOBA $ 24,130 $ 24,442 $ 26,706
Future Policy Benefits, Other Policy-Related Balances and Policyholder Dividend Obligation 207,917 207,163 204,927
Policyholder account balances 202,722 209,294 212,885
Policyholder Dividends Payable 720 684 675
Unearned Premiums 4,421 4,272 4,403
Unearned Revenue 2,687 2,704 2,865
Retail      
Supplementary Insurance Information, by Segment [Line Items]      
DAC and VOBA 11,850 11,963 12,882
Future Policy Benefits, Other Policy-Related Balances and Policyholder Dividend Obligation 78,626 77,614 73,942
Policyholder account balances 63,242 62,319 62,733
Policyholder Dividends Payable 625 615 601
Unearned Premiums 917 923 918
Unearned Revenue 734 774 860
Group, Voluntary & Worksite Benefits      
Supplementary Insurance Information, by Segment [Line Items]      
DAC and VOBA 365 377 382
Future Policy Benefits, Other Policy-Related Balances and Policyholder Dividend Obligation 23,052 22,023 20,946
Policyholder account balances 8,193 8,305 8,575
Policyholder Dividends Payable 0 0 0
Unearned Premiums 1,027 1,023 886
Unearned Revenue 0 0 0
Corporate Benefit Funding      
Supplementary Insurance Information, by Segment [Line Items]      
DAC and VOBA 111 111 99
Future Policy Benefits, Other Policy-Related Balances and Policyholder Dividend Obligation 50,044 50,935 50,548
Policyholder account balances 62,164 64,505 62,043
Policyholder Dividends Payable 0 0 0
Unearned Premiums 0 0 0
Unearned Revenue 46 42 32
Latin America      
Supplementary Insurance Information, by Segment [Line Items]      
DAC and VOBA 1,880 2,063 2,227
Future Policy Benefits, Other Policy-Related Balances and Policyholder Dividend Obligation 8,455 9,171 9,050
Policyholder account balances 5,880 6,425 7,177
Policyholder Dividends Payable 0 0 0
Unearned Premiums 549 551 499
Unearned Revenue 597 651 678
Asia      
Supplementary Insurance Information, by Segment [Line Items]      
DAC and VOBA 8,374 8,217 9,077
Future Policy Benefits, Other Policy-Related Balances and Policyholder Dividend Obligation 34,416 33,711 35,863
Policyholder account balances 49,094 52,772 57,203
Policyholder Dividends Payable 88 61 65
Unearned Premiums 1,859 1,711 1,895
Unearned Revenue 974 924 1,035
EMEA      
Supplementary Insurance Information, by Segment [Line Items]      
DAC and VOBA 1,532 1,709 2,039
Future Policy Benefits, Other Policy-Related Balances and Policyholder Dividend Obligation 5,837 6,514 7,704
Policyholder account balances 13,172 14,006 13,953
Policyholder Dividends Payable 7 8 9
Unearned Premiums 60 54 196
Unearned Revenue 336 313 260
Corporate & Other      
Supplementary Insurance Information, by Segment [Line Items]      
DAC and VOBA 18 2 0
Future Policy Benefits, Other Policy-Related Balances and Policyholder Dividend Obligation 7,487 7,195 6,874
Policyholder account balances 977 962 1,201
Policyholder Dividends Payable 0 0 0
Unearned Premiums 9 10 9
Unearned Revenue $ 0 $ 0 $ 0